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Thread: Could not open key

  1. #1
    Join Date
    Dec 2008
    Posts
    94

    Could not open key

    hi,
    i have Motherboard: ASUS M2N-SLI Deluxe
    RAM: 2GB Corsair XMS2's
    Processor: AM2 6000+ Daul Core
    Graphics Card: XFX 260GTX XXX
    Power Supply: Jeantech Artic 600W Muduler
    DVD Drive: ASUS Multi-Writer With LightScibe (SATA)
    Hard Drive: Samsung Spin Point 250GB (SATA II)
    Cooler: Custom Water Cooling Kit (XPSC CPU Block)
    Case: Antec Nine Hundred
    Plus Have External Hard Drive By Maxter (500GB) running windows xp,it works fine but the problem occur when i tried to install Adobe Acrobat 9.it shows error "Error 1402: Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LVDB.Application\CLSID. Verify that you have sufficient access to that key, or contact your support personnel."

    Any recommendations and suggestions are appreciated. Thanks in advance for your help!!!

  2. #2
    Join Date
    May 2008
    Posts
    4,570

    Re: Could not open key

    hi,
    the problem occur if you are not having sufficient permissions to update the system registry. Even if you are logged in as a system administrator, you may encounter this error if the system has been upgraded from a previous version of Windows.

  3. #3
    Join Date
    Apr 2008
    Posts
    2,139

    Re: Could not open key

    Try this to slove problem :
    • Open the Windows Registry editor by selecting Start > Run and typing regedit in the Open dialog. Click OK to launch the registry editor.
    • Navigate to the following registry address: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Premiere Pro\2.0\DefaultPreset.
    • Right-click the DefaultPreset key and select Permissions...
    • From the Permissions for DefaultPresets Window, select "System" from the Group or user names and set Permissions to Allow Full Control. Add Full Control to additional Group or user names as appropriate. Click the Apply and OK buttons to save the changes and close the window.
    • Close the Registry Editor.

  4. #4
    Join Date
    Dec 2008
    Posts
    29

    Re: Could not open key

    hi,
    i was getting the same "Error 1402. Could not open key" error message when i run Office 2000 Setup.on windows 98.

  5. #5
    Join Date
    May 2008
    Posts
    4,345

    Re: Could not open key

    hi,
    This problem may occur when you are running Windows 98.You have turned on User Profiles. There is a problem with the active profile.

  6. #6
    Join Date
    May 2008
    Posts
    4,085

    Re: Could not open key

    • Restart the computer, press and hold down CTRL until the Windows98.
    • Startup menu appears, and then choose Command prompt only.
    • At the command prompt, type scanreg /fix and then press ENTER.
    • After the Registry Checker tool finishes repairing the registry, press ENTER.
    • At the command prompt, type scanreg /opt and then press ENTER.
    • Restart the computer.
    • Run Office Setup.

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