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Thread: mailto hyperlink keeps opening a blank web page before mail

  1. #1
    Join Date
    Oct 2008
    Posts
    83

    mailto hyperlink keeps opening a blank web page before mail

    When I execute a mailto hyperlink from a Frontpage 2003 web page, it opens a blank web page with the address = the email address (with an error, Internet Explorer cannot display the webpage) before it calls the email function(Microsoft Mail). After you finish the email, you return to the error page and have to Page Back to return to where you started.

  2. #2
    Join Date
    Jan 2008
    Posts
    242

    Re: mailto hyperlink keeps opening a blank web page before mail

    MS Mail is relatively ancient, and came with early versions of Office (pre 97). If this is what you are really using then I would try seeing what happens on other systems. There is no rocket science to the link <a href="mailto:user@domain.com">MailUser</a> so if that is what is in your page code it should work

  3. #3
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    Re: mailto hyperlink keeps opening a blank web page before mail

    Quote Originally Posted by Effren View Post
    MS Mail is relatively ancient, and came with early versions of Office (pre 97). If this is what you are really using then I would try seeing what happens on other systems. There is no rocket science to the link <a href="mailto:user@domain.com">MailUser</a> so if that is what is in your page code it should work
    thanks for your answer.The code generated is <a href="mailto:aaa@bbbbbb.com">aaa@bbbbbb.com</a>and looks like all others. However, when I go onto another web site that has a mailto link and select it, Microsoft Mail opens fine without the web page opening a new blank page (with error msg). It doesn't seem to be MS Mail but Frontpage.

  4. #4
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    242

    Re: mailto hyperlink keeps opening a blank web page before mail

    Quote Originally Posted by WarHammer View Post
    thanks for your answer.The code generated is <a href="mailto:aaa@bbbbbb.com">aaa@bbbbbb.com</a>and looks like all others. However, when I go onto another web site that has a mailto link and select it, Microsoft Mail opens fine without the web page opening a new blank page (with error msg). It doesn't seem to be MS Mail but Frontpage.
    The answer is in the code. Let's see the page, please.

  5. #5
    Join Date
    Oct 2008
    Posts
    83

    Re: mailto hyperlink keeps opening a blank web page before mail

    The site is not live but this is the code:

    <html>

    <head>
    <meta http-equiv="Content-Language" content="en-us">
    <meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
    <title>Homeowners - Contacts - Property Management</title>
    <meta name="Microsoft Border" content="none">
    </head>

    <body bgcolor="#800080" topmargin="0" leftmargin="0" rightmargin="0"
    bottommargin="0" marginwidth="0" marginheight="0">

    <table width="100%" bgcolor="#800080" id="table1" height="843"
    cellspacing="0" cellpadding="0">
    <tr>
    <td align="center" height="45" width="8%">
    <p style="margin-top: 0; margin-bottom: 0">
    <font size="4" color="#FFFFFF" face="Comic Sans MS"><a href="index.htm">
    <font color="#FFFF00">Home</font></a></font></td>
    <td align="center" valign="top" height="45">
    <font face="Comic Sans MS" size="6" color="#FFFF00">Old
    Orchid - Property Management</font></td>
    <td align="center" valign="top" height="45" width="8%">
    </td>
    </tr>
    <tr>
    <td height="25" colspan="3" align="center" valign="top">
    <p style="margin-top: 0; margin-bottom: 0">
    <span style="background-color: #800080">
    <font face="Comic Sans MS" color="#FFFF00">These are our elected
    officials and others who volunteer their time to keep Old Orchid a
    showcase community.</font></span></td>
    </tr>
    <tr>
    <td width="98%" align="center" height="25" bgcolor="#008080"
    bordercolor="#008080" bordercolorlight="#008080" bordercolordark="#008080"
    colspan="3">
    <font face="cursive"><font size="2"><a href="HO_1.htm">
    <font color="#000000">Special Notices</font></a></font>
    <font size="2" color="#000000"><a href="HO_2.htm"><font
    color="#000000">Contacts</font></a></font><font size="2"><a
    href="HO_2.htm"><font color="#000000"> </font></a> <font
    color="#000000">
    <a href="HO_3.htm"><font color="#000000">Homeowners</font></a> </font>
    <font color="#000000">
    Forms & Documents Events &
    Stuff Pictures</font>
    </font><font size="2" color="#000000">Models
    Floorplans Community Layout</font></font></td>
    </tr>
    <tr>
    <td width="80%" align="center" colspan="3" valign="top">
    <p><font face="Comic Sans MS" color="#FFFF00">Island House
    Management</font></p>
    <p><font face="Comic Sans MS" color="#FFFF00">Contact Person:
    Charity</font></p>
    <p><font face="Comic Sans MS" color="#FFFF00">Phone: 564-1111</font></p>
    <p><font face="Comic Sans MS" color="#FFFF00">Fax: 564-2222</font></p>
    <p><font face="Comic Sans MS" color="#FFFF00">E-mail:
    <font color="#FFFF00"><a href="mailto:aaa@bbbbbb.com">
    <font color="#FFFF00">aaa@bbbbbb.com</font></a></font></font></p>
    <p> </p></td>
    </tr>
    </table>

    </body>

    </html>


    Thanks,

  6. #6
    Join Date
    Jan 2008
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    242

    Re: mailto hyperlink keeps opening a blank web page before mail

    I was not referring to the links reliability; rather the complexity of the code, and that FP'03 probably is not to blame. Thanks - there is nothing there that would cause both a browser load and an email page to open. Can you give us a link to the live page?

  7. #7
    Join Date
    May 2008
    Posts
    3,316

    Re: mailto hyperlink keeps opening a blank web page before mail

    Yep, I think it is time to see the actual page. I also want to know what happens on other people's computers.

    The code is very redundant though:

    <p>
    <font face="Comic Sans MS" color="#FFFF00">
    E-mail:
    <font color="#FFFF00">
    <a href="mailto:aaa@bbbbbb.com">
    <font color="#FFFF00">
    aaa@bbbbbb.com
    </font>
    </a>
    </font>
    </font>
    </p>

  8. #8
    Join Date
    Oct 2008
    Posts
    83

    Re: mailto hyperlink keeps opening a blank web page before mail

    Being totally new, I knew I would get to the point where I couldn't help myself. These pages are on my system so I don't know how to show them to you. I did create a 1 page web site that also doesn't work (although it does work when using Firefox) but if I find someone elses page in any site in the internet that has mailto: that does work. The index.htm for the 1 page site looks like this:

    <html> <head><meta http-equiv="Content-Language" content="en-us"><meta http-equiv="Content-Type" content="text/html; charset=windows-1252"></head> <body> <p>This is a test to see if e-mail link will work here.</p><p> </p><p>Mail to: <a href="mailto:jrd***@aol.com">jrd***@aol.com</a></p><p> </p> </body> </html>

    There is also a file in the subdirectory named _vti_cnf called index.htm that has code:

    vti_encoding: SR|utf8-nl vti_author: SR|JRD-SYSTEM\\John's HP 9815 Sys
    vti_modifiedby: SR|JRD-SYSTEM\\John's HP 9815 Sys vti_timelastmodified:TR|11
    Jan 2009 01:45:05 -0000 vti_timecreated:TR|11 Jan 2009 01:04:11 -0000
    vti_extenderversion: SR|6.0.2.8161 vti_backlinkinfo:VX|
    vti_nexttolasttimemodified:TW|11 Jan 2009 01:42:46 -0000 vti_cacheddtm:TX|11
    Jan 2009 01:45:05 -0000 vti_filesize:IR|352 vti_cachedbodystyle: SR|
    vti_cachedlinkinfo:VX|H|mailto:jrd***@aol.com
    vti_cachedsvcrellinks:VX|NHUS|mailto:jrd***@aol.com
    vti_cachedneedsrewrite:BR|false vti_cachedhasbots:BR|false
    vti_cachedhastheme:BR|false vti_cachedhasborder:BR|false
    vti_metatags:VR|HTTP-EQUIV=Content-Language en-us HTTP-EQUIV=Content-Type
    text/html;\\ charset=windows-1252 vti_charset: SR|windows-1252
    vti_language: SR|en-us

    If this doesn't help you, I don't what else to do but not use mailto: However, I really appreciate your trying.

  9. #9
    Join Date
    May 2008
    Posts
    3,316

    Re: mailto hyperlink keeps opening a blank web page before mail

    The code you show

    <html> <head><meta http-equiv="Content-Language" content="en-us"><meta http-equiv="Content-Type" content="text/html; charset=windows-1252"></head> <body> <p>This is a test to see if e-mail link will work here.</p><p> </p><p>Mail to: <a href="mailto:jrd***@aol.com">jrd***@aol.com</a></p><p> </p> </body> </html>
    will work. What I mean by that is that there is nothing inherently wrongwith this code that would prevent the mailto: link from working, other than the known unreliability of mailto: links in general.

  10. #10
    Join Date
    Jan 2008
    Posts
    242

    Re: mailto hyperlink keeps opening a blank web page before mail

    Thanks for your help. For now I'll just not e-mail. I have 3 systems.I am running Vista, IE 8 Beta and MS Mail - Doesn't work.Tried Vista, IE 7, MS Mail - Doesn't work Tried XP, IE 7, Outlook Express - Works Don't know if it has anything to do with Vista or MS Mail but I'll keep trying stuff.

    Thanks for all your help.

  11. #11
    Join Date
    May 2008
    Posts
    3,316

    Re: mailto hyperlink keeps opening a blank web page before mail

    Yep, get funky security issues especially running locally. FYI- you are using Windows Mail; which was the replacement for OutlookExpress, and not Microsoft Mail, which was replaced by Outlook (not Express) back in the 90s

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