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Thread: Failed to uninstall a-squared anti-malware

  1. #1
    Join Date
    Oct 2008
    Posts
    45

    Failed to uninstall a-squared anti-malware

    Hello,

    The uninstall fails with the message:

    " Missing file : C: \ Program Files \ a-squared Anti-Malware \ unins000.msg is missing. Please correct the problem or obtain a new copy of the program. "

    Thank you in advance

  2. #2
    Join Date
    Jan 2008
    Posts
    242

    Re: Failed to uninstall a-squared anti-malware

    Restart in Safe Mode. In often enough to uninstall any erratic software

  3. #3
    Join Date
    Jan 2008
    Posts
    3,758

    Re: Failed to uninstall a-squared anti-malware

    Quote Originally Posted by Kelsey View Post
    Hello,

    The uninstall fails with the message:

    " Missing file : C: \ Program Files \ a-squared Anti-Malware \ unins000.msg is missing. Please correct the problem or obtain a new copy of the program. "

    Thank you in advance
    I Will simply reinstall a-squared for the repair and then uninstall it.

  4. #4
    Join Date
    Oct 2008
    Posts
    45

    Re: Failed to uninstall a-squared anti-malware

    Quote Originally Posted by Effren View Post
    Restart in Safe Mode. In often enough to uninstall any erratic software
    As a result of an attempt to reinstall a-squared, I found same message. In Safe Mode ... I find the same message while trying to uninstall using Unlocker with no result, with RevoUninstaller and CCleaner And it remains unable to relocate.Thank you for your help.

  5. #5
    Join Date
    Apr 2008
    Posts
    2,139

    Re: Failed to uninstall a-squared anti-malware

    1. Open Task Manager (CTRL + ALT + DEL) and stop these 2 processes:
      a2guard.exe and a2service.exe

    2. Make Start> Run and services.msc in the list that appears, doubleclique on "a-squared Anti-Malware Service" -> "stop service" and is "Startup Type" to disabled.

    3. removes the C: \ Program Files \ a-squared Anti-Malware.

    4. There are also some infections that must be removed:

    5. do a full scan with malwarebytes anti-malware If infections are found, click on "delete the selection"

  6. #6
    Join Date
    Oct 2008
    Posts
    45

    Re: Failed to uninstall a-squared anti-malware

    Quote Originally Posted by chroma View Post
    1. Open Task Manager (CTRL + ALT + DEL) and stop these 2 processes:
      a2guard.exe and a2service.exe

    2. Make Start> Run and services.msc in the list that appears, doubleclique on "a-squared Anti-Malware Service" -> "stop service" and is "Startup Type" to disabled.

    3. removes the C: \ Program Files \ a-squared Anti-Malware.

    4. There are also some infections that must be removed:

    5. do a full scan with malwarebytes anti-malware If infections are found, click on "delete the selection"
    Thanks You Very Much it Works

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