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Thread: Problem when installing window live essentials

  1. #1
    Join Date
    Feb 2009
    Posts
    25

    sad Problem when installing window live essentials

    Hi
    Today I tried to install window live essentials but i could not complete the installation because of an error. A message appeared with the content "Microsoft Application error reporting another installation is already in progress. Complete that installation before proceeding with this installation". And there was a code "hr:0x80070652".
    Does any one know about this error. Recently, I have not updated any program because of similar errors.
    Could you show me how to solve these problems? Thanks

  2. #2
    Join Date
    Feb 2009
    Posts
    133

    Re: Problem when installing window live essentials

    HI,
    Welcome to the TechArena Forum!
    I think this is due to running 2 setup at same time.
    Look here this will help you!
    http://support.microsoft.com/kb/962875

  3. #3
    Join Date
    Feb 2008
    Posts
    283

    Re: Problem when installing window live essentials

    Reboot your system and just try it once again.

  4. #4
    Join Date
    Apr 2008
    Posts
    2,139

    Re: Problem when installing window live essentials

    Try rebooting the computer and installing again. It might need a restart from a previous installation.

  5. #5
    Join Date
    Feb 2009
    Posts
    25

    Re: Problem when installing window live essentials

    Quote Originally Posted by madjack View Post
    I think this is due to running 2 setup at same time.
    Thanks for your suggestion.
    But I run this setup right after turning on my laptop. I also turned of Window Live Family safety. This error occurs not only with Window live installation but also with some other softwares like Acrobat reader.
    Is there another possibility?

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