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Thread: Error code 0xC00D2B00 when trying to update Zune software

  1. #1
    Join Date
    Jul 2008
    Posts
    2

    Error code 0xC00D2B00 when trying to update Zune software

    Hello all,
    I am attempting to update my Zune software to 2.5 and every time I try to do this through Microsoft Update I get Error Code 0xC00D2B00. It appears as though the update downloads, but when it runs, the update fails.
    I have also manually downloaded the update from the Zune website. When I try to install that, I get an error message that says that my current version of Windows Media Center Edition isn't supported and that I need to update to 2005 with Update 2. The link ID in the URL to the update is 101231.
    When I first got the Zune, the software worked fine. Now that there's an update, however, I can't even install the software.
    I am running XP Media Center Edition v. 5.1 build 2600 service pack 3. I'm not sure how to proceed and would love some help!
    Thanks!

  2. #2
    Join Date
    Dec 2007
    Posts
    2,291
    User permissions could also be an issue. Log in as administrator.

  3. #3
    Join Date
    Dec 2007
    Posts
    1,736
    It sounds like something is preventing the complete file downloading to you PC which is maybe the same reason that Windows Update can't install it either. If you have any download managers on your machine I suggest you disable them and try downloading again.

  4. #4
    Join Date
    Jul 2008
    Posts
    2
    I only have one Windows "account" and it's the administrator. I double-checked permissions to be sure.
    I don't have any download managers. I've tried downloading through both IE and Firefox and I get the same result.
    Also, I found the cd-rom with the install software on it and tried using that. That won't work, either.
    I appreciate the suggestions. I'm at a loss.

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