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Printer showing Offline on Printer Server

Windows Server Help


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  #1  
Old 15-05-2008
Kit
 
Posts: n/a
Printer showing Offline on Printer Server

Right now I have a printer (most are HP Printer's) or 2 that is showing
Offline on the Print Server. It is not checked offline on the Printer
Property's and when it is checked to offline on the printer on the Server it
says Offline -Offline.

I can ping the printer. I can web to the printer. I know it is online. Yet
when I print to it the job just hold in the queue doing nothing.

Here is there really wierd part. The printer added to a workstation with
driver's it works and prints to the network IP address.

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  #2  
Old 15-05-2008
JohnB
 
Posts: n/a
Re: Printer showing Offline on Printer Server

It almost sounds like the print server can't communicate with the printers
that are showing offline. Are they on the same or different subnet?

Can you ping the printer from the print server?


"Kit" <Kit@discussions.microsoft.com> wrote in message
news:4DC653A5-EF65-4A0D-97CD-A5D24B4EC985@microsoft.com...
> Right now I have a printer (most are HP Printer's) or 2 that is showing
> Offline on the Print Server. It is not checked offline on the Printer
> Property's and when it is checked to offline on the printer on the Server
> it
> says Offline -Offline.
>
> I can ping the printer. I can web to the printer. I know it is online. Yet
> when I print to it the job just hold in the queue doing nothing.
>
> Here is there really wierd part. The printer added to a workstation with
> driver's it works and prints to the network IP address.



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  #3  
Old 15-05-2008
Thee Chicago Wolf
 
Posts: n/a
Re: Printer showing Offline on Printer Server

>Right now I have a printer (most are HP Printer's) or 2 that is showing
>Offline on the Print Server. It is not checked offline on the Printer
>Property's and when it is checked to offline on the printer on the Server it
>says Offline -Offline.
>
>I can ping the printer. I can web to the printer. I know it is online. Yet
>when I print to it the job just hold in the queue doing nothing.
>
>Here is there really wierd part. The printer added to a workstation with
>driver's it works and prints to the network IP address.


You need this hotfix. We had the same issue and after applying the fix
and necessary registry entry, it works great.

http://support.microsoft.com/kb/946198

- Thee Chicago Wolf
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