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Thread: Printer showing Offline on Printer Server

  1. #1
    Kit Guest

    Printer showing Offline on Printer Server

    Right now I have a printer (most are HP Printer's) or 2 that is showing
    Offline on the Print Server. It is not checked offline on the Printer
    Property's and when it is checked to offline on the printer on the Server it
    says Offline -Offline.

    I can ping the printer. I can web to the printer. I know it is online. Yet
    when I print to it the job just hold in the queue doing nothing.

    Here is there really wierd part. The printer added to a workstation with
    driver's it works and prints to the network IP address.

  2. #2
    JohnB Guest

    Re: Printer showing Offline on Printer Server

    It almost sounds like the print server can't communicate with the printers
    that are showing offline. Are they on the same or different subnet?

    Can you ping the printer from the print server?


    "Kit" <Kit@discussions.microsoft.com> wrote in message
    news:4DC653A5-EF65-4A0D-97CD-A5D24B4EC985@microsoft.com...
    > Right now I have a printer (most are HP Printer's) or 2 that is showing
    > Offline on the Print Server. It is not checked offline on the Printer
    > Property's and when it is checked to offline on the printer on the Server
    > it
    > says Offline -Offline.
    >
    > I can ping the printer. I can web to the printer. I know it is online. Yet
    > when I print to it the job just hold in the queue doing nothing.
    >
    > Here is there really wierd part. The printer added to a workstation with
    > driver's it works and prints to the network IP address.




  3. #3
    Thee Chicago Wolf Guest

    Re: Printer showing Offline on Printer Server

    >Right now I have a printer (most are HP Printer's) or 2 that is showing
    >Offline on the Print Server. It is not checked offline on the Printer
    >Property's and when it is checked to offline on the printer on the Server it
    >says Offline -Offline.
    >
    >I can ping the printer. I can web to the printer. I know it is online. Yet
    >when I print to it the job just hold in the queue doing nothing.
    >
    >Here is there really wierd part. The printer added to a workstation with
    >driver's it works and prints to the network IP address.


    You need this hotfix. We had the same issue and after applying the fix
    and necessary registry entry, it works great.

    http://support.microsoft.com/kb/946198

    - Thee Chicago Wolf

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