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Thread: Windows 2008 unexpected restart

  1. #1
    efeb Guest

    Windows 2008 unexpected restart

    Windows 2008 restrarts unexpectedly and I'm getting this message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.274.10
    Locale ID: 1050

    Additional information about the problem:
    BCCode: be
    BCP1: 000006427FB3F478
    BCP2: 64D00000E1C9E025
    BCP3: FFFFFA60051D4730
    BCP4: 000000000000000A
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 274_3

    Files that help describe the problem:
    C:\Windows\Minidump\Mini031508-02.dmp
    C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml


    here is dump file:

    http://193.198.102.182:8080/dump/

    Can anyone help?

    Thank you.

  2. #2
    Andrew Lomakin Guest

    Re: Windows 2008 unexpected restart

    Hello,

    1) cannot download file supplied (404) (try renaming it to .txt)
    2) Most probably will also need memory.dmp located in c:\windows.

    Regards,

    Andrew

    "efeb" <efeb@discussions.microsoft.com> wrote in message
    news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...
    > Windows 2008 restrarts unexpectedly and I'm getting this message:
    >
    > Problem signature:
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6001.2.1.0.274.10
    > Locale ID: 1050
    >
    > Additional information about the problem:
    > BCCode: be
    > BCP1: 000006427FB3F478
    > BCP2: 64D00000E1C9E025
    > BCP3: FFFFFA60051D4730
    > BCP4: 000000000000000A
    > OS Version: 6_0_6001
    > Service Pack: 1_0
    > Product: 274_3
    >
    > Files that help describe the problem:
    > C:\Windows\Minidump\Mini031508-02.dmp
    > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml
    >
    >
    > here is dump file:
    >
    > http://193.198.102.182:8080/dump/
    >
    > Can anyone help?
    >
    > Thank you.



  3. #3
    efeb Guest

    Re: Windows 2008 unexpected restart

    Try again, I put it in .zip file so you can download it.

    Tnx for quick reply.

    "Andrew Lomakin" wrote:

    > Hello,
    >
    > 1) cannot download file supplied (404) (try renaming it to .txt)
    > 2) Most probably will also need memory.dmp located in c:\windows.
    >
    > Regards,
    >
    > Andrew
    >
    > "efeb" <efeb@discussions.microsoft.com> wrote in message
    > news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...
    > > Windows 2008 restrarts unexpectedly and I'm getting this message:
    > >
    > > Problem signature:
    > > Problem Event Name: BlueScreen
    > > OS Version: 6.0.6001.2.1.0.274.10
    > > Locale ID: 1050
    > >
    > > Additional information about the problem:
    > > BCCode: be
    > > BCP1: 000006427FB3F478
    > > BCP2: 64D00000E1C9E025
    > > BCP3: FFFFFA60051D4730
    > > BCP4: 000000000000000A
    > > OS Version: 6_0_6001
    > > Service Pack: 1_0
    > > Product: 274_3
    > >
    > > Files that help describe the problem:
    > > C:\Windows\Minidump\Mini031508-02.dmp
    > > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml
    > >
    > >
    > > here is dump file:
    > >
    > > http://193.198.102.182:8080/dump/
    > >
    > > Can anyone help?
    > >
    > > Thank you.

    >
    >


  4. #4
    Andrew Lomakin Guest

    Re: Windows 2008 unexpected restart

    As i expected - minidump appears to be corrupt.

    Can you find `memory.dmp` file in your windows folder. Can you publish that
    please?

    Regards,

    Andrew

    "efeb" <efeb@discussions.microsoft.com> wrote in message
    news:5655307D-EEE4-491D-B69C-F8CC4B1FEEB1@microsoft.com...
    > Try again, I put it in .zip file so you can download it.
    >
    > Tnx for quick reply.
    >
    > "Andrew Lomakin" wrote:
    >
    >> Hello,
    >>
    >> 1) cannot download file supplied (404) (try renaming it to .txt)
    >> 2) Most probably will also need memory.dmp located in c:\windows.
    >>
    >> Regards,
    >>
    >> Andrew
    >>
    >> "efeb" <efeb@discussions.microsoft.com> wrote in message
    >> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...
    >> > Windows 2008 restrarts unexpectedly and I'm getting this message:
    >> >
    >> > Problem signature:
    >> > Problem Event Name: BlueScreen
    >> > OS Version: 6.0.6001.2.1.0.274.10
    >> > Locale ID: 1050
    >> >
    >> > Additional information about the problem:
    >> > BCCode: be
    >> > BCP1: 000006427FB3F478
    >> > BCP2: 64D00000E1C9E025
    >> > BCP3: FFFFFA60051D4730
    >> > BCP4: 000000000000000A
    >> > OS Version: 6_0_6001
    >> > Service Pack: 1_0
    >> > Product: 274_3
    >> >
    >> > Files that help describe the problem:
    >> > C:\Windows\Minidump\Mini031508-02.dmp
    >> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml
    >> >
    >> >
    >> > here is dump file:
    >> >
    >> > http://193.198.102.182:8080/dump/
    >> >
    >> > Can anyone help?
    >> >
    >> > Thank you.

    >>
    >>



  5. #5
    efeb Guest

    Re: Windows 2008 unexpected restart

    Uploaded.

    memory.zip

    Thank you Andrew.

    "Andrew Lomakin" wrote:

    > As i expected - minidump appears to be corrupt.
    >
    > Can you find `memory.dmp` file in your windows folder. Can you publish that
    > please?
    >
    > Regards,
    >
    > Andrew
    >
    > "efeb" <efeb@discussions.microsoft.com> wrote in message
    > news:5655307D-EEE4-491D-B69C-F8CC4B1FEEB1@microsoft.com...
    > > Try again, I put it in .zip file so you can download it.
    > >
    > > Tnx for quick reply.
    > >
    > > "Andrew Lomakin" wrote:
    > >
    > >> Hello,
    > >>
    > >> 1) cannot download file supplied (404) (try renaming it to .txt)
    > >> 2) Most probably will also need memory.dmp located in c:\windows.
    > >>
    > >> Regards,
    > >>
    > >> Andrew
    > >>
    > >> "efeb" <efeb@discussions.microsoft.com> wrote in message
    > >> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...
    > >> > Windows 2008 restrarts unexpectedly and I'm getting this message:
    > >> >
    > >> > Problem signature:
    > >> > Problem Event Name: BlueScreen
    > >> > OS Version: 6.0.6001.2.1.0.274.10
    > >> > Locale ID: 1050
    > >> >
    > >> > Additional information about the problem:
    > >> > BCCode: be
    > >> > BCP1: 000006427FB3F478
    > >> > BCP2: 64D00000E1C9E025
    > >> > BCP3: FFFFFA60051D4730
    > >> > BCP4: 000000000000000A
    > >> > OS Version: 6_0_6001
    > >> > Service Pack: 1_0
    > >> > Product: 274_3
    > >> >
    > >> > Files that help describe the problem:
    > >> > C:\Windows\Minidump\Mini031508-02.dmp
    > >> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml
    > >> >
    > >> >
    > >> > here is dump file:
    > >> >
    > >> > http://193.198.102.182:8080/dump/
    > >> >
    > >> > Can anyone help?
    > >> >
    > >> > Thank you.
    > >>
    > >>

    >
    >


  6. #6
    Andrew Lomakin Guest

    Re: Windows 2008 unexpected restart

    Debugging Details:
    ------------------

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xBE

    PROCESS_NAME: Microsoft.Excha

    CURRENT_IRQL: 2

    TRAP_FRAME: fffffa60051d4730 -- (.trap 0xfffffa60051d4730)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000ff96f20c rbx=fffffa8000000aa8 rcx=00000000ff96f20d
    rdx=fffffa80079fe010 rsi=0000000000000001 rdi=fffffa80075a5a40
    rip=fffffa6003510a0c rsp=fffffa60051d48c0 rbp=0000000000000000
    r8=fffffa8006d93ae2 r9=0000000000000002 r10=fffffa80079fe068
    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz na pe nc
    rdbss!RxCancelRoutine+0x44:
    fffffa60`03510a0c f00fb18bc8000000 lock cmpxchg dword ptr [rbx+0C8h],ecx ds:c1f0:0b70=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff800016af28a to fffff800016a1390

    STACK_TEXT:
    fffffa60`051d4638 fffff800`016af28a : 00000000`000000be 00000642`7fb3f478 64d00000`e1c9e025 fffffa60`051d4730 : nt!KeBugCheckEx
    fffffa60`051d4640 fffff800`0169ff19 : 00000000`00000001 fffff800`016787f9 00000000`00000000 00000642`7fb3f3b0 : nt!MmAccessFault+0x28a
    fffffa60`051d4730 fffffa60`03510a0c : fffffa60`013e0101 fffffa80`07626550 fffffa60`013df360 fffffa80`076c0011 : nt!KiPageFault+0x119
    fffffa60`051d48c0 fffff800`01653783 : fffffa80`079fe010 fffffa80`07624670 00000000`00000000 fffffa60`013e0011 : rdbss!RxCancelRoutine+0x44
    fffffa60`051d4900 fffff800`01708042 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IoCancelIrp+0x63
    fffffa60`051d4940 fffff800`01903e45 : fffffa80`00000001 fffffa80`06d93ae0 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x27ce8
    fffffa60`051d49d0 fffff800`019222f1 : fffffa80`076245b0 fffff800`01781781 fffffa80`07c29f30 fffff800`017df160 : nt!IopCleanupProcessResources+0x25
    fffffa60`051d4a10 fffff800`0191f890 : 00000000`00000000 fffffa80`076245b0 fffff880`0510e8f0 00000000`00000000 : nt!IopCloseFile+0x251
    fffffa60`051d4aa0 fffff800`0191fc47 : fffff880`0510e8f0 fffffa80`00000001 fffffa80`06d93ae0 00000000`00000000 : nt!ObpDecrementHandleCount+0xc0
    fffffa60`051d4b30 fffff800`0191fe04 : fffff880`04e62510 fffff880`04e62500 00000000`00000001 00000000`00000a3c : nt!ObpCloseHandleTableEntry+0xb7
    fffffa60`051d4bd0 fffff800`016a0e33 : fffffa80`075a5a40 fffffa60`051d4ca0 00000000`1e77e570 00000000`00000000 : nt!ObpCloseHandle+0x94
    fffffa60`051d4c20 00000000`776f5b6a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`1e77e248 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776f5b6a


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    rdbss!RxCancelRoutine+44
    fffffa60`03510a0c f00fb18bc8000000 lock cmpxchg dword ptr [rbx+0C8h],ecx

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: rdbss!RxCancelRoutine+44

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: rdbss

    IMAGE_NAME: rdbss.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 479190bd

    FAILURE_BUCKET_ID: X64_0xBE_rdbss!RxCancelRoutine+44

    BUCKET_ID: X64_0xBE_rdbss!RxCancelRoutine+44

    Followup: MachineOwner
    ---------


    Concluding from the above, an error occurs in rdbss.sys (Redirected Drive Buffering SubSystem Driver) when it tries to cancel an IRP (very nice cool feature in vista/2008...let's see how many problems we'll have with it)
    If i understand correctly, you run the server inside a VM...so hardware is most likely out of the question :)...i think it might have something to do with VM then...

    Digging a bit in:
    We're trying to close a file (as seen from the line below), which for some reasons we cancel out (not sure why though)
    fffffa60`051d4a10 fffff800`0191f890 : 00000000`00000000 fffffa80`076245b0 fffff880`0510e8f0 00000000`00000000 : nt!IopCloseFile+0x251

    So the file we're trying to close is....
    1: kd> !object fffffa80`076245b0
    Object: fffffa80076245b0 Type: (fffffa80054e0080) File
    ObjectHeader: fffffa8007624580 (old version)
    HandleCount: 0 PointerCount: 1
    Directory Object: 00000000 Name: \exbjnod1\18c72dd1-2e60-4330-984e-2d0dff196502$ {Mup}

    not too sure what good does that give us though...

    Call for MS debugging gurus here :)

    Regards,

    Andrew


    "efeb" <efeb@discussions.microsoft.com> wrote in message news:4F80583D-9183-43A5-AED2-5383C3E573A0@microsoft.com...
    > Uploaded.
    >
    > memory.zip
    >
    > Thank you Andrew.
    >
    > "Andrew Lomakin" wrote:
    >
    >> As i expected - minidump appears to be corrupt.
    >>
    >> Can you find `memory.dmp` file in your windows folder. Can you publish that
    >> please?
    >>
    >> Regards,
    >>
    >> Andrew
    >>
    >> "efeb" <efeb@discussions.microsoft.com> wrote in message
    >> news:5655307D-EEE4-491D-B69C-F8CC4B1FEEB1@microsoft.com...
    >> > Try again, I put it in .zip file so you can download it.
    >> >
    >> > Tnx for quick reply.
    >> >
    >> > "Andrew Lomakin" wrote:
    >> >
    >> >> Hello,
    >> >>
    >> >> 1) cannot download file supplied (404) (try renaming it to .txt)
    >> >> 2) Most probably will also need memory.dmp located in c:\windows.
    >> >>
    >> >> Regards,
    >> >>
    >> >> Andrew
    >> >>
    >> >> "efeb" <efeb@discussions.microsoft.com> wrote in message
    >> >> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...
    >> >> > Windows 2008 restrarts unexpectedly and I'm getting this message:
    >> >> >
    >> >> > Problem signature:
    >> >> > Problem Event Name: BlueScreen
    >> >> > OS Version: 6.0.6001.2.1.0.274.10
    >> >> > Locale ID: 1050
    >> >> >
    >> >> > Additional information about the problem:
    >> >> > BCCode: be
    >> >> > BCP1: 000006427FB3F478
    >> >> > BCP2: 64D00000E1C9E025
    >> >> > BCP3: FFFFFA60051D4730
    >> >> > BCP4: 000000000000000A
    >> >> > OS Version: 6_0_6001
    >> >> > Service Pack: 1_0
    >> >> > Product: 274_3
    >> >> >
    >> >> > Files that help describe the problem:
    >> >> > C:\Windows\Minidump\Mini031508-02.dmp
    >> >> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml
    >> >> >
    >> >> >
    >> >> > here is dump file:
    >> >> >
    >> >> > http://193.198.102.182:8080/dump/
    >> >> >
    >> >> > Can anyone help?
    >> >> >
    >> >> > Thank you.
    >> >>
    >> >>

    >>
    >>


  7. #7
    efeb Guest

    Re: Windows 2008 unexpected restart

    Hello Andrew,

    I noticed that two warning events happens priror to restarting w2k8 machine.
    (Btw, that machine is virtual machine).

    Those are about LSI_SCSI and storflt.

    Here is description:


    Log Name: System
    Source: LSI_SCSI
    Date: 19.3.2008 18:29:26
    Event ID: 26
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: EXBJNOD2.erste.hr

    Description:
    The driver has detected that device \Device\RaidPort0 has old or out-of-date
    firmware. Reduced performance may result.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="LSI_SCSI" />
    <EventID Qualifiers="32772">26</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-03-19T17:29:26.859Z" />
    <EventRecordID>17775</EventRecordID>
    <Channel>System</Channel>
    <Computer>EXBJNOD2.erste.hr</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\RaidPort0</Data>

    <Binary>0F00180001000000000000001A000480000000000000000000000000000000000000000000000000000000000000 0000000000001A0004800000000000000000</Binary>
    </EventData>
    </Event>



    and



    Log Name: System
    Source: storflt
    Date: 19.3.2008 18:29:27
    Event ID: 5
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: EXBJNOD2.erste.hr

    Description:
    The Virtual Storage Filter Driver is disabled through the registry. It is
    inactive for all disk drives.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="storflt" />
    <EventID Qualifiers="32774">5</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-03-19T17:29:27.140Z" />
    <EventRecordID>17778</EventRecordID>
    <Channel>System</Channel>
    <Computer>EXBJNOD2.erste.hr</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>

    <Binary>00000000010000000000000005000680000000000000000000000000000000000000000000000000</Binary>
    </EventData>
    </Event>


    Tnx.


  8. #8
    Sérgio Machado Guest

    Re: Windows 2008 unexpected restart

    Some problem here.

    Environment:

    Physical Machines
    Two Windows 2008 Core(HP ML 380 G5)

    Virtual

    Core 1 - 2k8 Web and Standart edition
    Core 2 - 2k8 Web and Standat edition

    Three of the virtual machines restart unexpected. They seem to be ok 2 days
    but after that i notice unexpted shutdown's on virtual machines.

    I Am using Hyper-V RC0 on Core machines.

    To reach that point it was a litle nightmare but it seemed to get start
    working. Guess not.


    --
    Best Regards,
    Sérgio Machado


    "efeb" wrote:

    > Hello Andrew,
    >
    > I noticed that two warning events happens priror to restarting w2k8 machine.
    > (Btw, that machine is virtual machine).
    >
    > Those are about LSI_SCSI and storflt.
    >
    > Here is description:
    >
    >
    > Log Name: System
    > Source: LSI_SCSI
    > Date: 19.3.2008 18:29:26
    > Event ID: 26
    > Task Category: None
    > Level: Warning
    > Keywords: Classic
    > User: N/A
    > Computer: EXBJNOD2.erste.hr
    >
    > Description:
    > The driver has detected that device \Device\RaidPort0 has old or out-of-date
    > firmware. Reduced performance may result.
    >
    > Event Xml:
    > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    > <System>
    > <Provider Name="LSI_SCSI" />
    > <EventID Qualifiers="32772">26</EventID>
    > <Level>3</Level>
    > <Task>0</Task>
    > <Keywords>0x80000000000000</Keywords>
    > <TimeCreated SystemTime="2008-03-19T17:29:26.859Z" />
    > <EventRecordID>17775</EventRecordID>
    > <Channel>System</Channel>
    > <Computer>EXBJNOD2.erste.hr</Computer>
    > <Security />
    > </System>
    > <EventData>
    > <Data>\Device\RaidPort0</Data>
    >
    > <Binary>0F00180001000000000000001A000480000000000000000000000000000000000000000000000000000000000000 0000000000001A0004800000000000000000</Binary>
    > </EventData>
    > </Event>
    >
    >
    >
    > and
    >
    >
    >
    > Log Name: System
    > Source: storflt
    > Date: 19.3.2008 18:29:27
    > Event ID: 5
    > Task Category: None
    > Level: Warning
    > Keywords: Classic
    > User: N/A
    > Computer: EXBJNOD2.erste.hr
    >
    > Description:
    > The Virtual Storage Filter Driver is disabled through the registry. It is
    > inactive for all disk drives.
    >
    > Event Xml:
    > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    > <System>
    > <Provider Name="storflt" />
    > <EventID Qualifiers="32774">5</EventID>
    > <Level>3</Level>
    > <Task>0</Task>
    > <Keywords>0x80000000000000</Keywords>
    > <TimeCreated SystemTime="2008-03-19T17:29:27.140Z" />
    > <EventRecordID>17778</EventRecordID>
    > <Channel>System</Channel>
    > <Computer>EXBJNOD2.erste.hr</Computer>
    > <Security />
    > </System>
    > <EventData>
    > <Data>
    > </Data>
    >
    > <Binary>00000000010000000000000005000680000000000000000000000000000000000000000000000000</Binary>
    > </EventData>
    > </Event>
    >
    >
    > Tnx.
    >


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