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Thread: NTBackup, VSS & Shadow Copy Problem

  1. #1
    Mike Guest

    NTBackup, VSS & Shadow Copy Problem

    We have a nightly job that runs NTBackup to dump the system state to a file,
    which we then include in our full nightly backups. Suddenly one of our PDCs
    have stopped backing up, we end up with a 2K file and the messages below in
    the Event Log and the NTBackup log.

    This did not happen before we installed SP1 this week. Both servers are
    running W2K3 + SP1, but only one is having this problem, however the one
    having the problem also has SQL Server installed, but I was not aware that
    it was even included in the shadow copy as we do our own daily dumps of
    those database anyways.

    Does anyone have any advice on what to look for here? I really need to get
    this nightly backup working again.

    Thanks,
    Michael

    ~~~~~~~~~~~~~~~~~~~~~
    Event Type: Error
    Event Source: VSS
    Event Category: None
    Event ID: 6005
    Date: 4/7/2005
    Time: 8:41:45 AM
    User: N/A
    Computer: PSBSRV2
    Description:
    Sqllib error: Database %1 is stored on multiple volumes, only some of which
    are being shadowed.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 2d 20 43 6f 64 65 3a 20 - Code:
    0008: 53 51 4c 53 4e 41 50 43 SQLSNAPC
    0010: 30 30 30 30 30 33 39 39 00000399
    0018: 2d 20 43 61 6c 6c 3a 20 - Call:
    0020: 53 51 4c 53 4e 41 50 43 SQLSNAPC
    0028: 30 30 30 30 30 33 30 37 00000307
    0030: 2d 20 50 49 44 3a 20 20 - PID:
    0038: 30 30 30 30 35 39 38 38 00005988
    0040: 2d 20 54 49 44 3a 20 20 - TID:
    0048: 30 30 30 30 35 30 34 34 00005044
    0050: 2d 20 43 4d 44 3a 20 20 - CMD:
    0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
    0060: 57 53 5c 53 79 73 74 65 WS\Syste
    0068: 6d 33 32 5c 76 73 73 76 m32\vssv
    0070: 63 2e 65 78 65 20 20 20 c.exe
    0078: 2d 20 55 73 65 72 3a 20 - User:
    0080: 4e 54 20 41 55 54 48 4f NT AUTHO
    0088: 52 49 54 59 5c 53 59 53 RITY\SYS
    0090: 54 45 4d 20 20 20 20 20 TEM
    0098: 2d 20 53 69 64 3a 20 20 - Sid:
    00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

    ~~~~~~~~~~~~~~~~~~~~~

    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "ADSRV2.bkf created 4/7/2005 at 8:41 AM"

    Volume shadow copy creation: Attempt 1.
    "MSDEWriter" has reported an error 0x800423f0. This is part of System State.
    The backup cannot continue.

    Error returned while creating the volume shadow copy:800423f0
    Aborting Backup.

    ----------------------

    The operation did not successfully complete.

    ----------------------



  2. #2
    AppliedTime Guest
    I've also just started receiving this error since applying SP1. I found a
    similar article ID of 828481, but its for an older version of ntbackup. I
    may try calling microsoft back tomorrow and reference this ID again for a
    hotfix, and hopefully they can list this as a new bug. I'm on windows 2003
    ent sp1, with sql std 2000 edition.

  3. #3
    Mike Guest

    Re: NTBackup, VSS & Shadow Copy Problem

    Our configurations sound very simular. We are running Windows 2003 Standard
    SP1 and SQL Server developer edition.

    Please let me know what you hear back from MS on this, if you need any
    second opinion information, feel free to contact me.

    Thanks,
    mike

    "AppliedTime" <AppliedTime@discussions.microsoft.com> wrote in message
    news:4F830198-A677-46F5-8687-74985078F11D@microsoft.com...
    > I've also just started receiving this error since applying SP1. I found a
    > similar article ID of 828481, but its for an older version of ntbackup. I
    > may try calling microsoft back tomorrow and reference this ID again for a
    > hotfix, and hopefully they can list this as a new bug. I'm on windows
    > 2003
    > ent sp1, with sql std 2000 edition.




  4. #4
    Mike Guest

    Re: NTBackup, VSS & Shadow Copy Problem

    > 2. Select "D:" (or a file in that volume) to force a shadow copy on it.
    > This, in turn will suppress the NTDS writer error. (I created a dummy
    > text
    > file on the drive where my NTDS Log files were and included in the backup
    > set.)


    Thank you! I tried the option 2 by specifying d:\temp\ntbackup.dummy (a
    single byte file I created) on the command line and the backup made is all
    the way though the system state backup this time. Its a strange thing to
    have to do, but it really does seem to work.


    thanks again,
    mike



  5. #5
    Join Date
    Apr 2005
    Posts
    1
    I got same problem, I tried option 2 the same way! It works!!

    Thank You

    Ole

  6. #6
    James White Guest
    There is more to the solution than meets the eye

    Check your scheduled Jobs,
    they must reference a bks file in the form "@c:\pathname\filename.bks"
    If your job is in the form
    C:\WINDOWS\system32\ntbackup.exe backup systemstate /n "Monday... you need
    to change it to
    C:\WINDOWS\system32\ntbackup.exe backup "@c:\pathname\filename.bks" /n "Monday

    When you apply the changes, you will probably need to add the job password
    again.

    Next
    Use NTBACKUP to load that bks selection file, and in the selections, as well
    as SYSTEM State ticked, a file on the same drive as your ADLOGs must be
    ticked, optionally tick a dummy file on all drives. If you were not using a
    selections file before, you need to save thse selections and go back to step
    1 above to reference this file - note the "@" is ESSENTIAL, or you will just
    backup the bks file.

  7. #7
    Join Date
    May 2006
    Posts
    1

    Re: NTBackup - "MSDEWriter" has reported an error"

    Hi All,

    We had Windows2003 server std edition which was running SQL2k database.
    I used to backup only D drive as the sql backup files were there.
    Last night i installed sp1 for windows and started getting the above error on ntbackup.
    Since we have 3 logical drives C,D,E
    i had to select 1 file each from each drive for backing up and then the backup was successful.

  8. #8
    Join Date
    Jun 2006
    Posts
    1

    Re: NTBackup, VSS & Shadow Copy Problem

    I am just using the "Automated System Recovery Wizard" backup. I'm afraid I'm not so facile with the Active Directory and where it backs up.

    Is there a simple solution for using just the wizard?

    RichNYC

  9. #9
    Join Date
    Aug 2007
    Posts
    2
    Just had this same problem as you guys on windows server 2003.

    Tried all your suggestions, apart from one, but prob a language issue as some of one response included garbled text on my pc, anyway... here's how i got round the issue and got ntbackup chugging along again....

    in the shadow copy settings of the c drive, even the though c drive (systemroot) wasn't using shadow copies for previous versions, i changed the settings so it would save shadow copies to a different drive other than itself. Then having checked it was working ok with backup again, changed it the shadow copy settings of the volume back to the drive itself.

    NTBackup is backing-up now as i write - yay!

    squeak squeak

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