workstations losing connection with domain controller

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I am having problems with 3 of my workstations right now. When the user locks
the system before they leave in the evening, the next morning, none of their
shared drives work. They are essentially losing their connectivity or their
login session with the domain controller. as soon as they logoff and log back
in again, they work fine. the 4th workstation doesnt have this problem. all
systems and user accounts are setup exactly the same, just with different
folder permissions...(clerical, financial, etc...). All accounts are set to
never expire a session. Does anyone have any suggestions? or at least tell me
what is causing this. thanks in advance.

Andy

Check the event log for errors. Try pinging the server; by name; by ip
address, etc.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"neves7" wrote:
>I am having problems with 3 of my workstations right now. When the user
>locks
> the system before they leave in the evening, the next morning, none of
> their
> shared drives work. They are essentially losing their connectivity or
> their
> login session with the domain controller. as soon as they logoff and log
> back
> in again, they work fine. the 4th workstation doesnt have this problem.
> all
> systems and user accounts are setup exactly the same, just with different
> folder permissions...(clerical, financial, etc...). All accounts are set
> to
> never expire a session. Does anyone have any suggestions? or at least tell
> me
> what is causing this. thanks in advance.
>
> Andy
>

Thanks, all this checks out. The event log is not showing any errors for
these users. They can ping the dns name and the IP address fine. The server
is a domain controller and is running IIS 6.0, DNS and Wins.

Andy

"Dave Patrick" wrote:

> Check the event log for errors. Try pinging the server; by name; by ip
> address, etc.
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "neves7" wrote:
> >I am having problems with 3 of my workstations right now. When the user
> >locks
> > the system before they leave in the evening, the next morning, none of
> > their
> > shared drives work. They are essentially losing their connectivity or
> > their
> > login session with the domain controller. as soon as they logoff and log
> > back
> > in again, they work fine. the 4th workstation doesnt have this problem.
> > all
> > systems and user accounts are setup exactly the same, just with different
> > folder permissions...(clerical, financial, etc...). All accounts are set
> > to
> > never expire a session. Does anyone have any suggestions? or at least tell
> > me
> > what is causing this. thanks in advance.
> >
> > Andy
> >
>

"They are essentially losing their connectivity"

What happens when they try? What errors are generated?

"all this checks out"

Are you checking at the time of the error?


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"neves7" wrote:
> Thanks, all this checks out. The event log is not showing any errors for
> these users. They can ping the dns name and the IP address fine. The
> server
> is a domain controller and is running IIS 6.0, DNS and Wins.
>
> Andy
>
> "Dave Patrick" wrote:
>
>> Check the event log for errors. Try pinging the server; by name; by ip
>> address, etc.
>>
>> --
>>
>> Regards,
>>
>> Dave Patrick ....Please no email replies - reply in newsgroup.
>> Microsoft Certified Professional
>> Microsoft MVP [Windows]
>> http://www.microsoft.com/protect
>>
>> "neves7" wrote:
>> >I am having problems with 3 of my workstations right now. When the user
>> >locks
>> > the system before they leave in the evening, the next morning, none of
>> > their
>> > shared drives work. They are essentially losing their connectivity or
>> > their
>> > login session with the domain controller. as soon as they logoff and
>> > log
>> > back
>> > in again, they work fine. the 4th workstation doesnt have this problem.
>> > all
>> > systems and user accounts are setup exactly the same, just with
>> > different
>> > folder permissions...(clerical, financial, etc...). All accounts are
>> > set
>> > to
>> > never expire a session. Does anyone have any suggestions? or at least
>> > tell
>> > me
>> > what is causing this. thanks in advance.
>> >
>> > Andy
>> >
>>

OK, the workstation has an error that says "an error occured while
reconnecting I: to \\servername\shared folder name...the local device is
already in use. this connection has not been restored

the event log shows error event ID 40961, category: SPNEGO (negotiator),
source: LSASRV

description:

The security system could not establish a secured connection with the server
"server name". No authentication protocol was available.

I am not sure what this means. thanks in advance for any help

Andy

"Dave Patrick" wrote:

> "They are essentially losing their connectivity"
>
> What happens when they try? What errors are generated?
>
> "all this checks out"
>
> Are you checking at the time of the error?
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "neves7" wrote:
> > Thanks, all this checks out. The event log is not showing any errors for
> > these users. They can ping the dns name and the IP address fine. The
> > server
> > is a domain controller and is running IIS 6.0, DNS and Wins.
> >
> > Andy
> >
> > "Dave Patrick" wrote:
> >
> >> Check the event log for errors. Try pinging the server; by name; by ip
> >> address, etc.
> >>
> >> --
> >>
> >> Regards,
> >>
> >> Dave Patrick ....Please no email replies - reply in newsgroup.
> >> Microsoft Certified Professional
> >> Microsoft MVP [Windows]
> >> http://www.microsoft.com/protect
> >>
> >> "neves7" wrote:
> >> >I am having problems with 3 of my workstations right now. When the user
> >> >locks
> >> > the system before they leave in the evening, the next morning, none of
> >> > their
> >> > shared drives work. They are essentially losing their connectivity or
> >> > their
> >> > login session with the domain controller. as soon as they logoff and
> >> > log
> >> > back
> >> > in again, they work fine. the 4th workstation doesnt have this problem.
> >> > all
> >> > systems and user accounts are setup exactly the same, just with
> >> > different
> >> > folder permissions...(clerical, financial, etc...). All accounts are
> >> > set
> >> > to
> >> > never expire a session. Does anyone have any suggestions? or at least
> >> > tell
> >> > me
> >> > what is causing this. thanks in advance.
> >> >
> >> > Andy
> >> >
> >>
>

This article may help.

http://support.microsoft.com/default...b;en-us;885887

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"neves7" wrote:
> OK, the workstation has an error that says "an error occured while
> reconnecting I: to \\servername\shared folder name...the local device is
> already in use. this connection has not been restored
>
> the event log shows error event ID 40961, category: SPNEGO (negotiator),
> source: LSASRV
>
> description:
>
> The security system could not establish a secured connection with the
> server
> "server name". No authentication protocol was available.
>
> I am not sure what this means. thanks in advance for any help
>
> Andy

I contacted Microsoft and have downloaded the hotfix. I will test it today on
one of my systems. Thanks again.

Andy


"Dave Patrick" wrote:

> This article may help.
>
> http://support.microsoft.com/default...b;en-us;885887
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "neves7" wrote:
> > OK, the workstation has an error that says "an error occured while
> > reconnecting I: to \\servername\shared folder name...the local device is
> > already in use. this connection has not been restored
> >
> > the event log shows error event ID 40961, category: SPNEGO (negotiator),
> > source: LSASRV
> >
> > description:
> >
> > The security system could not establish a secured connection with the
> > server
> > "server name". No authentication protocol was available.
> >
> > I am not sure what this means. thanks in advance for any help
> >
> > Andy
>

You're welcome. Hope it helps.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"neves7" wrote:
>I contacted Microsoft and have downloaded the hotfix. I will test it today
>on
> one of my systems. Thanks again.
>
> Andy