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growing system volume information folder

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  #1  
Old 30-04-2007
MrMac
 
Posts: n/a
growing system volume information folder

The system volume information folder has 82 objects and is over 64 gig of
files. How can this be corrected. files cannot be copyied to another drive,
deleted, or selected for backup with ntbackup. the drive has less than 1gig
of space left.


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  #2  
Old 01-05-2007
Sean Cai [MSFT]
 
Posts: n/a
RE: growing system volume information folder

Hello,

Thank you for posting in the Microsoft newsgroup!

From your post, my understanding on this issue is: your system volume
information folder is eating up HDD spaces. If I have misunderstood your
problem, please let me know.

The system restore could be the cause of this issue. However, since you
posted in the server newsgroup, I assumed your problem occurred on a server
platform, thus, we can eliminate the possibility of system restore. If
however this is not the case, please let me know.

Can you tell me the contents of the folder, so that I can do some further
research. A screen-shot of the folder or the output of the command dir are
both fine.

I also found many similar issues which are caused by Veritas Backup Exec
(as well as NetBackup). Please check whether you've installed these
software packages.

I'm looking forward to your reply.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

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  #3  
Old 03-05-2007
MrMac
 
Posts: n/a
RE: growing system volume information folder

Yes this is on a server. The server is using ntbackup.exe and Veritas Backup
Exec 10.1D.

message reads:
Error Deleting file or folder
Cannot delete
{e29ec0c9-df79-11db-8dd8-001143da3c89}-{3808876b-c176-4e48-b7ae-04046e6cc752}: Access is denied.
Make sure the disk is not full or write-protected and that the file in not
currently in use.

The folder contains 82 entries and 45.9 GB

"MrMac"


"Sean Cai [MSFT]" wrote:

> Hello,
>
> Thank you for posting in the Microsoft newsgroup!
>
> From your post, my understanding on this issue is: your system volume
> information folder is eating up HDD spaces. If I have misunderstood your
> problem, please let me know.
>
> The system restore could be the cause of this issue. However, since you
> posted in the server newsgroup, I assumed your problem occurred on a server
> platform, thus, we can eliminate the possibility of system restore. If
> however this is not the case, please let me know.
>
> Can you tell me the contents of the folder, so that I can do some further
> research. A screen-shot of the folder or the output of the command dir are
> both fine.
>
> I also found many similar issues which are caused by Veritas Backup Exec
> (as well as NetBackup). Please check whether you've installed these
> software packages.
>
> I'm looking forward to your reply.
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

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  #4  
Old 03-05-2007
Sean Cai [MSFT]
 
Posts: n/a
RE: growing system volume information folder

Hello,

Veritas BackupExec creates temporary files in the System Volume Information
folder, which are NOT purged after a job completion, regardless of the job
status at completion (finished, incomplete, cancelled).

I found the following solution in our database, since I haven't Veritas
BackupExec in my environment, I couldn't test it. Please read the steps
carefully (especially step 7,8,9).

Server (BackupExec installed ON server):
---------------------
1. Restart all Backup Exec services using net stop and net start commands
(service names listed below in script sample)
2. Wait about 5 minutes, the System Volume Information folder should empty
3. Open a new text document, this will be our script to prevent this
behavior
4. Write the following into the script (it must be in this order if using
the script or with the manual net stop/start) commands:
net stop BackupExecJobEngine
net stop BackupExecRPCService
net stop BackupExecAgentAccelerator
net stop BackupExecNamingService
net stop BackupExecDeviceMediaService
net stop BackupExecAgentBrowser
net start BackupExecJobEngine
net start BackupExecRPCService
net start BackupExecAgentAccelerator
net start BackupExecNamingService
net start BackupExecDeviceMediaService
net start BackupExecAgentBrowser
5. Save this script as a cmd or bat file (I would use cmd) to the local
drive
6. Open Veritas Backup program
7. Modify backup job properties to run this script as a post backup job
task so it will be ran after all backup jobs complete. If more than one job
is running in a given night, you will be best to modify the last job to run
that night to use the script as a post task
8. On the pre/post tab, mark the box to allow the script to run on 'Backup
server only' or whatever the option may read on the given version of Veritas
9. Save the new backup job settings

Hope my reply could help you fix the problem.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Reply With Quote
  #5  
Old 03-05-2007
MrMac
 
Posts: n/a
RE: growing system volume information folder

This did not solve the problem, the server is running remote client service
and the Veritas backup program is running on a wokstation equiped with a tape
drive. Any additional references would be helpfull.

"Mac"

"Sean Cai [MSFT]" wrote:

> Hello,
>
> Veritas BackupExec creates temporary files in the System Volume Information
> folder, which are NOT purged after a job completion, regardless of the job
> status at completion (finished, incomplete, cancelled).
>
> I found the following solution in our database, since I haven't Veritas
> BackupExec in my environment, I couldn't test it. Please read the steps
> carefully (especially step 7,8,9).
>
> Server (BackupExec installed ON server):
> ---------------------
> 1. Restart all Backup Exec services using net stop and net start commands
> (service names listed below in script sample)
> 2. Wait about 5 minutes, the System Volume Information folder should empty
> 3. Open a new text document, this will be our script to prevent this
> behavior
> 4. Write the following into the script (it must be in this order if using
> the script or with the manual net stop/start) commands:
> net stop BackupExecJobEngine
> net stop BackupExecRPCService
> net stop BackupExecAgentAccelerator
> net stop BackupExecNamingService
> net stop BackupExecDeviceMediaService
> net stop BackupExecAgentBrowser
> net start BackupExecJobEngine
> net start BackupExecRPCService
> net start BackupExecAgentAccelerator
> net start BackupExecNamingService
> net start BackupExecDeviceMediaService
> net start BackupExecAgentBrowser
> 5. Save this script as a cmd or bat file (I would use cmd) to the local
> drive
> 6. Open Veritas Backup program
> 7. Modify backup job properties to run this script as a post backup job
> task so it will be ran after all backup jobs complete. If more than one job
> is running in a given night, you will be best to modify the last job to run
> that night to use the script as a post task
> 8. On the pre/post tab, mark the box to allow the script to run on 'Backup
> server only' or whatever the option may read on the given version of Veritas
> 9. Save the new backup job settings
>
> Hope my reply could help you fix the problem.
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

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  #6  
Old 08-05-2007
Sean Cai [MSFT]
 
Posts: n/a
RE: growing system volume information folder

Hello,

Sorry for the delay. I wasn't in the office in the past a few days.

If the files are stored in {3808876b-c176-4e48-b7ae-04046e6cc752} folder.
You can remove them after stopped the Volume shadow copy service. I also
suggest you to contact Veritas for help.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Reply With Quote
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