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Windows Server 2003 SP2 print

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  #1  
Old 19-03-2007
Mogens
 
Posts: n/a
Windows Server 2003 SP2 print

Hi

After installing Windows Server 2003 SP2 many printers goes to status
OffLine even if the printer is online, if I disabler SNMP and restarter
spooler I can use printers again. Help

If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
printer

Mogens

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  #2  
Old 19-03-2007
lucasfoo@gmail.com
 
Posts: n/a
Re: Windows Server 2003 SP2 print

On Mar 19, 2:48 am, Mogens <Mog...@discussions.microsoft.com> wrote:
> Hi
>
> After installing Windows Server 2003 SP2 many printers goes to status
> OffLine even if the printer is online, if I disabler SNMP and restarter
> spooler I can use printers again. Help
>
> If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
> printer
>
> Mogens


I have the same problem with printer going offline with Windows 2003
SP2 installed. I tested on 2 machines with W2003 SP2 installed and on
both, my Xerox Phaser 8500 printer goes Offline within 10 seconds of
restarting the print spooler.

On W2003 machines without SP2 installed, the same printer is working
normally.
Strangely, other printers - HP, Ricoh, Lexmark etc, on the W2003 SP2
or non-SP2 machines are also working properly.

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  #3  
Old 21-03-2007
lucasfoo@gmail.com
 
Posts: n/a
Re: Windows Server 2003 SP2 print

On Mar 19, 10:38 am, lucas...@gmail.com wrote:
> On Mar 19, 2:48 am, Mogens <Mog...@discussions.microsoft.com> wrote:
>
> > Hi

>
> > After installingWindowsServer2003SP2many printers goes to status
> > OffLine even if the printer is online, if I disabler SNMP and restarter
> > spooler I can use printers again. Help

>
> > If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
> > printer

>
> > Mogens

>
> I have the same problem with printer going offline withWindows2003SP2installed. I tested on 2 machines with W2003SP2installed and on
> both, my Xerox Phaser 8500 printer goes Offline within 10 seconds of
> restarting theprintspooler.
>
> On W2003 machines withoutSP2installed, the same printer is working
> normally.
> Strangely, other printers - HP, Ricoh, Lexmark etc, on the W2003SP2
> or non-SP2machines are also working properly.


I found out from MS Support that apparent SP2 has some changes in the
way SNMP is handling printer queues.
It now does multiple SNMP threads for the printer queues instead of 1
round robin.
To resolve this, check if your printer's SNMP is working properly.
To workaround, in the Printers and Faxes folder, File > Server
Properties
Goto Ports Tab > Click the offline Port > Configure Port
Uncheck "SNMP Status Enable"
OK

This will turn off SNMP querying and set the printer to always Online.




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  #4  
Old 23-03-2007
alofday
 
Posts: n/a
XEROX Document Center

I have had the smae problem with a XEROX Document Center and unchecking "SNMP Status Enable" appears to have worked for me also.

Thanks for the solution!!!

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
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  #5  
Old 23-03-2007
Daniel Earl
 
Posts: n/a
Re: Windows Server 2003 SP2 print - lucasfo

Thanks for the solution: worked for me!

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
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  #6  
Old 26-03-2007
Eric
 
Posts: n/a
Thanks...

Hi and thanks for this article.

I had the same problem with a Xerox Workcentre Pro 255. My 2 olders Xerox were fine. My 65 others brands printers had no problem at all.

Thanks again...

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
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  #7  
Old 03-04-2007
Hagie Mfg Co...
 
Posts: n/a
Problem with Canon 1023N and Windows 2003 SP2

Disabling the SNMP Status Enabled check box also did the trick for us...

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
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  #8  
Old 09-04-2007
JLehrhoff@gmail.com
 
Posts: n/a
Re: Problem with Canon 1023N and Windows 2003 SP2

Has anyone found a real "solution" for this? The "uncheck SNMP"
workaround did the trick, but I use a network management application
that queries our printers' SNMP at regular intervals. I would like to
get this back up and running...

-j

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  #9  
Old 18-04-2007
Greg
 
Posts: n/a
Re: Windows Server 2003 SP2 print



"lucasfoo@gmail.com" wrote:

> On Mar 19, 10:38 am, lucas...@gmail.com wrote:
> > On Mar 19, 2:48 am, Mogens <Mog...@discussions.microsoft.com> wrote:
> >
> > > Hi

> >
> > > After installingWindowsServer2003SP2many printers goes to status
> > > OffLine even if the printer is online, if I disabler SNMP and restarter
> > > spooler I can use printers again. Help

> >
> > > If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
> > > printer

> >
> > > Mogens

> >
> > I have the same problem with printer going offline withWindows2003SP2installed. I tested on 2 machines with W2003SP2installed and on
> > both, my Xerox Phaser 8500 printer goes Offline within 10 seconds of
> > restarting theprintspooler.
> >
> > On W2003 machines withoutSP2installed, the same printer is working
> > normally.
> > Strangely, other printers - HP, Ricoh, Lexmark etc, on the W2003SP2
> > or non-SP2machines are also working properly.

>
> I found out from MS Support that apparent SP2 has some changes in the
> way SNMP is handling printer queues.
> It now does multiple SNMP threads for the printer queues instead of 1
> round robin.
> To resolve this, check if your printer's SNMP is working properly.
> To workaround, in the Printers and Faxes folder, File > Server
> Properties
> Goto Ports Tab > Click the offline Port > Configure Port
> Uncheck "SNMP Status Enable"
> OK
>
> This will turn off SNMP querying and set the printer to always Online.
>
>
>



Thank you for the solution...I was having the exact same issues.
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  #10  
Old 19-04-2007
Member
 
Join Date: Apr 2007
Posts: 10
We went to LPR printing and haven't had any problems. With TCPIP we would get queues that would lock up infrequently. With LPR they were bullet proof.
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  #11  
Old 19-04-2007
dsidler@gmail.com
 
Posts: n/a
Re: Problem with Canon 1023N and Windows 2003 SP2

On Apr 9, 5:05 pm, JLehrh...@gmail.com wrote:
> Has anyone found a real "solution" for this? The "uncheckSNMP"
> workaround did the trick, but I use a network management application
> that queries our printers'SNMPat regular intervals. I would like to
> get this back up and running...
>
> -j


With the workaround you only disable SNMP at the print server, not at
the printer itself. You can still query the printer directly. But I
agree that there should be a proper solution to this.

Dan

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  #12  
Old 24-04-2007
Blaise Grand
 
Posts: n/a
Re: Windows Server 2003 SP2 print



"lucasfoo@gmail.com" wrote:

> I found out from MS Support that apparent SP2 has some changes in the
> way SNMP is handling printer queues.
> It now does multiple SNMP threads for the printer queues instead of 1
> round robin.
> To resolve this, check if your printer's SNMP is working properly.
> To workaround, in the Printers and Faxes folder, File > Server
> Properties
> Goto Ports Tab > Click the offline Port > Configure Port
> Uncheck "SNMP Status Enable"
> OK
>
> This will turn off SNMP querying and set the printer to always Online.


I had a such problem, I'm replacing an old Win2003 SP2 server by a new one.
Some printers where offline on the new one, online on the old one, and the
physical devices where online too. I unchecked the "SNMP Status Enable", then
all printers went online :-)
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