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Thread: Windows Server 2003 SP2 print

  1. #1
    Mogens Guest

    Windows Server 2003 SP2 print

    Hi

    After installing Windows Server 2003 SP2 many printers goes to status
    OffLine even if the printer is online, if I disabler SNMP and restarter
    spooler I can use printers again. Help

    If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
    printer

    Mogens

  2. #2
    lucasfoo@gmail.com Guest

    Re: Windows Server 2003 SP2 print

    On Mar 19, 2:48 am, Mogens <Mog...@discussions.microsoft.com> wrote:
    > Hi
    >
    > After installing Windows Server 2003 SP2 many printers goes to status
    > OffLine even if the printer is online, if I disabler SNMP and restarter
    > spooler I can use printers again. Help
    >
    > If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
    > printer
    >
    > Mogens


    I have the same problem with printer going offline with Windows 2003
    SP2 installed. I tested on 2 machines with W2003 SP2 installed and on
    both, my Xerox Phaser 8500 printer goes Offline within 10 seconds of
    restarting the print spooler.

    On W2003 machines without SP2 installed, the same printer is working
    normally.
    Strangely, other printers - HP, Ricoh, Lexmark etc, on the W2003 SP2
    or non-SP2 machines are also working properly.


  3. #3
    lucasfoo@gmail.com Guest

    Re: Windows Server 2003 SP2 print

    On Mar 19, 10:38 am, lucas...@gmail.com wrote:
    > On Mar 19, 2:48 am, Mogens <Mog...@discussions.microsoft.com> wrote:
    >
    > > Hi

    >
    > > After installingWindowsServer2003SP2many printers goes to status
    > > OffLine even if the printer is online, if I disabler SNMP and restarter
    > > spooler I can use printers again. Help

    >
    > > If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
    > > printer

    >
    > > Mogens

    >
    > I have the same problem with printer going offline withWindows2003SP2installed. I tested on 2 machines with W2003SP2installed and on
    > both, my Xerox Phaser 8500 printer goes Offline within 10 seconds of
    > restarting theprintspooler.
    >
    > On W2003 machines withoutSP2installed, the same printer is working
    > normally.
    > Strangely, other printers - HP, Ricoh, Lexmark etc, on the W2003SP2
    > or non-SP2machines are also working properly.


    I found out from MS Support that apparent SP2 has some changes in the
    way SNMP is handling printer queues.
    It now does multiple SNMP threads for the printer queues instead of 1
    round robin.
    To resolve this, check if your printer's SNMP is working properly.
    To workaround, in the Printers and Faxes folder, File > Server
    Properties
    Goto Ports Tab > Click the offline Port > Configure Port
    Uncheck "SNMP Status Enable"
    OK

    This will turn off SNMP querying and set the printer to always Online.





  4. #4
    alofday Guest

    XEROX Document Center

    I have had the smae problem with a XEROX Document Center and unchecking "SNMP Status Enable" appears to have worked for me also.

    Thanks for the solution!!!

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  5. #5
    Daniel Earl Guest

    Re: Windows Server 2003 SP2 print - lucasfo

    Thanks for the solution: worked for me!

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  6. #6
    Eric Guest

    Thanks...

    Hi and thanks for this article.

    I had the same problem with a Xerox Workcentre Pro 255. My 2 olders Xerox were fine. My 65 others brands printers had no problem at all.

    Thanks again...

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  7. #7
    Hagie Mfg Co... Guest

    Problem with Canon 1023N and Windows 2003 SP2

    Disabling the SNMP Status Enabled check box also did the trick for us...

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  8. #8
    JLehrhoff@gmail.com Guest

    Re: Problem with Canon 1023N and Windows 2003 SP2

    Has anyone found a real "solution" for this? The "uncheck SNMP"
    workaround did the trick, but I use a network management application
    that queries our printers' SNMP at regular intervals. I would like to
    get this back up and running...

    -j


  9. #9
    Greg Guest

    Re: Windows Server 2003 SP2 print



    "lucasfoo@gmail.com" wrote:

    > On Mar 19, 10:38 am, lucas...@gmail.com wrote:
    > > On Mar 19, 2:48 am, Mogens <Mog...@discussions.microsoft.com> wrote:
    > >
    > > > Hi

    > >
    > > > After installingWindowsServer2003SP2many printers goes to status
    > > > OffLine even if the printer is online, if I disabler SNMP and restarter
    > > > spooler I can use printers again. Help

    > >
    > > > If I tray to make a new Standard TCP/IP Port it cannot reconize the type off
    > > > printer

    > >
    > > > Mogens

    > >
    > > I have the same problem with printer going offline withWindows2003SP2installed. I tested on 2 machines with W2003SP2installed and on
    > > both, my Xerox Phaser 8500 printer goes Offline within 10 seconds of
    > > restarting theprintspooler.
    > >
    > > On W2003 machines withoutSP2installed, the same printer is working
    > > normally.
    > > Strangely, other printers - HP, Ricoh, Lexmark etc, on the W2003SP2
    > > or non-SP2machines are also working properly.

    >
    > I found out from MS Support that apparent SP2 has some changes in the
    > way SNMP is handling printer queues.
    > It now does multiple SNMP threads for the printer queues instead of 1
    > round robin.
    > To resolve this, check if your printer's SNMP is working properly.
    > To workaround, in the Printers and Faxes folder, File > Server
    > Properties
    > Goto Ports Tab > Click the offline Port > Configure Port
    > Uncheck "SNMP Status Enable"
    > OK
    >
    > This will turn off SNMP querying and set the printer to always Online.
    >
    >
    >



    Thank you for the solution...I was having the exact same issues.

  10. #10
    Join Date
    Apr 2007
    Posts
    10
    We went to LPR printing and haven't had any problems. With TCPIP we would get queues that would lock up infrequently. With LPR they were bullet proof.

  11. #11
    dsidler@gmail.com Guest

    Re: Problem with Canon 1023N and Windows 2003 SP2

    On Apr 9, 5:05 pm, JLehrh...@gmail.com wrote:
    > Has anyone found a real "solution" for this? The "uncheckSNMP"
    > workaround did the trick, but I use a network management application
    > that queries our printers'SNMPat regular intervals. I would like to
    > get this back up and running...
    >
    > -j


    With the workaround you only disable SNMP at the print server, not at
    the printer itself. You can still query the printer directly. But I
    agree that there should be a proper solution to this.

    Dan


  12. #12
    Blaise Grand Guest

    Re: Windows Server 2003 SP2 print



    "lucasfoo@gmail.com" wrote:

    > I found out from MS Support that apparent SP2 has some changes in the
    > way SNMP is handling printer queues.
    > It now does multiple SNMP threads for the printer queues instead of 1
    > round robin.
    > To resolve this, check if your printer's SNMP is working properly.
    > To workaround, in the Printers and Faxes folder, File > Server
    > Properties
    > Goto Ports Tab > Click the offline Port > Configure Port
    > Uncheck "SNMP Status Enable"
    > OK
    >
    > This will turn off SNMP querying and set the printer to always Online.


    I had a such problem, I'm replacing an old Win2003 SP2 server by a new one.
    Some printers where offline on the new one, online on the old one, and the
    physical devices where online too. I unchecked the "SNMP Status Enable", then
    all printers went online :-)

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