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Thread: Event ID 8032 Browser service fails to retrieve backup list

  1. #1
    Tom C. Guest

    Event ID 8032 Browser service fails to retrieve backup list

    This is single DC small office LAN running W2K3 server as the DC. I had a
    second server running Win2000 server that was also configured as a DC, but I
    just demoted this to member server. Since the demotion, the Win2000 server
    is writing the system event log every two hours with this error: The browser
    service has failed to retrieve the backup list too many times on transport
    \Device\NetBT_Tcpip_{94C57B8C-4970-401B-A6E2-DF3ABF02A935}. The backup
    browser is stopping.

    How do I stop this error from occurring? Thanks.

  2. #2
    Robert L [MVP - Networking] Guest

    Re: Event ID 8032 Browser service fails to retrieve backup list

    You may want to use browstat to check the master browser status. Or disable the windows 2000 as master browser. these search results may help,

    Event ID Troubleshooting
    Event ID 2504, 2505, 8021 and 8032 - Inability to Browse ... Event id: 8032 - The browser service has failed to retrieve the backup list too many times ...
    http;//www.chicagotech.net/wineventid.htm -

    Computer Browser
    2) Event id: 8032 and Description: The browser service has failed to retrieve the backup list too many times on transport of <protocol_netcard>.

  3. #3
    Tom C. Guest

    Re: Event ID 8032 Browser service fails to retrieve backup list

    Thanks for this, Robert. I ran browstat and saw that the DC is the master browser, and then there are two other Win2K3 servers that are acting as backup browsers. So I decided to disable the Win2000 server as a browser backup.

  4. #4
    Join Date
    Jul 2009
    Posts
    1

    Re: Event ID 8032 Browser service fails to retrieve backup list

    TOM C. wrote :
    So I decided to disable the Win2000 server as a browser backup

    how do I disable win 2003 as browser backup?

  5. #5
    Join Date
    Aug 2009
    Posts
    5

    Re: Event ID 8032 Browser service fails to retrieve backup list

    we have 4 Windows 2003 Standard Servers...one which is the PDC, another that has Exchange 2003 running and I believe is a backup browser (how would i verify). On one of the other servers I continue to receive the following in the event viewer.. Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}. The backup browser is stopping.

    would using browstat provide me all the information that I need to know about the servers in regards to browsers/domain controllers etc.? What would be the best command to apply to gather as much information as needed?

    Is there any known gui interface that microsoft provides that scans the network to provide this type of information?

    appreciate your insight.

  6. #6
    Meinolf Weber [MVP-DS] Guest

    Re: Event ID 8032 Browser service fails to retrieve backup list

    Hello 1006suntech,

    Have a look at:
    http://support.microsoft.com/kb/135404

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


    > we have 4 Windows 2003 Standard Servers...one which is the PDC,
    > another that has Exchange 2003 running and I believe is a backup
    > browser (how would i verify). On one of the other servers I continue
    > to receive the following in the event viewer.. Message: The browser
    > service has failed to retrieve the backup list too many times on
    > transport \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}.
    > The backup browser is stopping.
    >
    > would using browstat provide me all the information that I need to
    > know about the servers in regards to browsers/domain controllers etc.?
    > What would be the best command to apply to gather as much information
    > as needed?
    >
    > Is there any known gui interface that microsoft provides that scans
    > the network to provide this type of information?
    >
    > appreciate your insight.
    >
    > http://forums.techarena.in
    >




  7. #7
    Join Date
    Aug 2009
    Posts
    5

    Re: Event ID 8032 Browser service fails to retrieve backup list

    I ran browstat status on the Windows 2003 Server (BINGBANG) that is getting the 8032 errors and the results are below. Is it normal to list the master browser in the backup servers and is ok to use the Exchange Server (BACKDROP) as a backup server?


    Status for domain WONDER on transport \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}
    Browsing is active on domain.
    Master browser name is: BADASS
    Could not connect to registry, error = 53 Unable to determine build of browser master: 53
    \\\\BADASS . Version:05.02 Flags: 284166f NT MASTER CONTROLLER
    3 backup servers retrieved from master BADASS
    \\BACKDROP
    \\BADASS
    \\BINGBANG
    There are 3 servers in domain WONDER on transport \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}
    There are 0 domains in domain WONDER on transport \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}

  8. #8
    Meinolf Weber [MVP-DS] Guest

    Re: Event ID 8032 Browser service fails to retrieve backup list

    Hello 1006suntech,

    It is normal that some other servers are listed as backup. You can also disable
    the master browser service. See here for additional informations about:
    http://support.microsoft.com/kb/188305

    http://www.chicagotech.net/browser.htm#Disable Master Browser in XP, 9X, W2k:

    http://support.microsoft.com/kb/188001

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


    > I ran browstat status on the Windows 2003 Server (BINGBANG) that is
    > getting the 8032 errors and the results are below. Is it normal to
    > list the master browser in the backup servers and is ok to use the
    > Exchange Server (BACKDROP) as a backup server?
    >
    > Status for domain WONDER on transport
    > \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}
    > Browsing is active on domain.
    > Master browser name is: BADASS
    > Could not connect to registry, error = 53 Unable to determine
    > build of browser master: 53
    > \\\\BADASS . Version:05.02 Flags: 284166f NT MASTER
    > CONTROLLER
    > 3 backup servers retrieved from master BADASS
    > \\BACKDROP
    > \\BADASS
    > \\BINGBANG
    > There are 3 servers in domain WONDER on transport
    > \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}
    > There are 0 domains in domain WONDER on transport
    > \Device\NetBT_Tcpip_{22B1DC3C-DEE5-4720-B0F4-5782DCBBDD2A}
    > http://forums.techarena.in
    >




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