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Thread: Windows 2003 Server Unexpected Shutdown

  1. #1
    jlm Guest

    Windows 2003 Server Unexpected Shutdown

    Hi,

    Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
    about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
    installed any new hardware or software and have three other (DL380 Win2003
    Server sp1) servers that work properly.

    I check the System event log and the following event occurs:

    Event ID 1076: Source = User

    The reason supplied by user Domain\Administrator for the last unexpected
    shutdown of this computer is: System Failure: Stop error
    Reason Code: 0x805000f
    Bug ID:
    Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)

    Any help would be appreciated!

    Thanks,
    jlm

  2. #2
    Luc-A Guest

    RE: Windows 2003 Server Unexpected Shutdown

    Have a look for any other errors in the log. This error is useless since it's
    the reason provide by the person who log on the server after the reboot. Have
    a look in the \Hp System Tools->HP Proliant Integrate Management Log Viewer
    to see if a hardware probleme could cause this reboot.

    "jlm" wrote:

    > Hi,
    >
    > Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
    > about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
    > installed any new hardware or software and have three other (DL380 Win2003
    > Server sp1) servers that work properly.
    >
    > I check the System event log and the following event occurs:
    >
    > Event ID 1076: Source = User
    >
    > The reason supplied by user Domain\Administrator for the last unexpected
    > shutdown of this computer is: System Failure: Stop error
    > Reason Code: 0x805000f
    > Bug ID:
    > Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    > Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    >
    > Any help would be appreciated!
    >
    > Thanks,
    > jlm


  3. #3
    jlm Guest

    RE: Windows 2003 Server Unexpected Shutdown

    Luc-A,

    Thanks for the response. I checked HP log viewer and found the following:

    Description:
    (BugCheck, Stop: 0x00000009c,0x808a07a0,0xbe000300,0x1008081f)
    Class:
    Operating System
    Severity: Critical
    Count:1

    Any ideas?

    jlm

    "Luc-A" wrote:

    > Have a look for any other errors in the log. This error is useless since it's
    > the reason provide by the person who log on the server after the reboot. Have
    > a look in the \Hp System Tools->HP Proliant Integrate Management Log Viewer
    > to see if a hardware probleme could cause this reboot.
    >
    > "jlm" wrote:
    >
    > > Hi,
    > >
    > > Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
    > > about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
    > > installed any new hardware or software and have three other (DL380 Win2003
    > > Server sp1) servers that work properly.
    > >
    > > I check the System event log and the following event occurs:
    > >
    > > Event ID 1076: Source = User
    > >
    > > The reason supplied by user Domain\Administrator for the last unexpected
    > > shutdown of this computer is: System Failure: Stop error
    > > Reason Code: 0x805000f
    > > Bug ID:
    > > Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    > > Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    > >
    > > Any help would be appreciated!
    > >
    > > Thanks,
    > > jlm


  4. #4
    Luc-A Guest

    RE: Windows 2003 Server Unexpected Shutdown

    well, nothing at first sight! Have a look at www.hp.com under support.

    It could be a great idea to check both Event Viewer and HP log viewer at the
    same time and date... the exact time of your last unexpected reboot. You
    might be able to found error.

    Think about last hardware, drivers, update or patch you have installed to
    see if the system stability is been compromise since then.

    regards,


    "jlm" wrote:

    > Luc-A,
    >
    > Thanks for the response. I checked HP log viewer and found the following:
    >
    > Description:
    > (BugCheck, Stop: 0x00000009c,0x808a07a0,0xbe000300,0x1008081f)
    > Class:
    > Operating System
    > Severity: Critical
    > Count:1
    >
    > Any ideas?
    >
    > jlm
    >
    > "Luc-A" wrote:
    >
    > > Have a look for any other errors in the log. This error is useless since it's
    > > the reason provide by the person who log on the server after the reboot. Have
    > > a look in the \Hp System Tools->HP Proliant Integrate Management Log Viewer
    > > to see if a hardware probleme could cause this reboot.
    > >
    > > "jlm" wrote:
    > >
    > > > Hi,
    > > >
    > > > Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
    > > > about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
    > > > installed any new hardware or software and have three other (DL380 Win2003
    > > > Server sp1) servers that work properly.
    > > >
    > > > I check the System event log and the following event occurs:
    > > >
    > > > Event ID 1076: Source = User
    > > >
    > > > The reason supplied by user Domain\Administrator for the last unexpected
    > > > shutdown of this computer is: System Failure: Stop error
    > > > Reason Code: 0x805000f
    > > > Bug ID:
    > > > Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    > > > Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    > > >
    > > > Any help would be appreciated!
    > > >
    > > > Thanks,
    > > > jlm


  5. #5
    AndrewM Guest

    RE: Windows 2003 Server Unexpected Shutdown


    --
    Thank you


    "jlm" wrote:

    > Hi,
    >
    > Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
    > about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
    > installed any new hardware or software and have three other (DL380 Win2003
    > Server sp1) servers that work properly.
    >
    > I check the System event log and the following event occurs:
    >
    > Event ID 1076: Source = User
    >
    > The reason supplied by user Domain\Administrator for the last unexpected
    > shutdown of this computer is: System Failure: Stop error
    > Reason Code: 0x805000f
    > Bug ID:
    > Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    > Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
    >
    > Any help would be appreciated!
    >
    > Thanks,
    > jlm

    Hi jlm, i hope that is all Ok.If is not then as Microsoft-
    0x0000009C: MACHINE_CHECK_ EXCEPTION
    This is a hardware issue: an unrecoverable hardware error has occurred. The
    parameters have different meanings depending on what type of CPU you have
    but, while diagnostic, rarely lead to a clear solution. Most commonly it
    results from overheating, from failed hardware (RAM, CPU, hardware bus, power
    supply, etc.), or from pushing hardware beyond its capabilities (e.g.,
    overclocking a CPU).
    Best wishes!

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