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Windows 2003 Server Unexpected Shutdown

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  #1  
Old 28-02-2007
jlm
 
Posts: n/a
Windows 2003 Server Unexpected Shutdown

Hi,

Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
installed any new hardware or software and have three other (DL380 Win2003
Server sp1) servers that work properly.

I check the System event log and the following event occurs:

Event ID 1076: Source = User

The reason supplied by user Domain\Administrator for the last unexpected
shutdown of this computer is: System Failure: Stop error
Reason Code: 0x805000f
Bug ID:
Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)

Any help would be appreciated!

Thanks,
jlm

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  #2  
Old 28-02-2007
Luc-A
 
Posts: n/a
RE: Windows 2003 Server Unexpected Shutdown

Have a look for any other errors in the log. This error is useless since it's
the reason provide by the person who log on the server after the reboot. Have
a look in the \Hp System Tools->HP Proliant Integrate Management Log Viewer
to see if a hardware probleme could cause this reboot.

"jlm" wrote:

> Hi,
>
> Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
> about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
> installed any new hardware or software and have three other (DL380 Win2003
> Server sp1) servers that work properly.
>
> I check the System event log and the following event occurs:
>
> Event ID 1076: Source = User
>
> The reason supplied by user Domain\Administrator for the last unexpected
> shutdown of this computer is: System Failure: Stop error
> Reason Code: 0x805000f
> Bug ID:
> Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
> Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
>
> Any help would be appreciated!
>
> Thanks,
> jlm

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  #3  
Old 28-02-2007
jlm
 
Posts: n/a
RE: Windows 2003 Server Unexpected Shutdown

Luc-A,

Thanks for the response. I checked HP log viewer and found the following:

Description:
(BugCheck, Stop: 0x00000009c,0x808a07a0,0xbe000300,0x1008081f)
Class:
Operating System
Severity: Critical
Count:1

Any ideas?

jlm

"Luc-A" wrote:

> Have a look for any other errors in the log. This error is useless since it's
> the reason provide by the person who log on the server after the reboot. Have
> a look in the \Hp System Tools->HP Proliant Integrate Management Log Viewer
> to see if a hardware probleme could cause this reboot.
>
> "jlm" wrote:
>
> > Hi,
> >
> > Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
> > about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
> > installed any new hardware or software and have three other (DL380 Win2003
> > Server sp1) servers that work properly.
> >
> > I check the System event log and the following event occurs:
> >
> > Event ID 1076: Source = User
> >
> > The reason supplied by user Domain\Administrator for the last unexpected
> > shutdown of this computer is: System Failure: Stop error
> > Reason Code: 0x805000f
> > Bug ID:
> > Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
> > Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
> >
> > Any help would be appreciated!
> >
> > Thanks,
> > jlm

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  #4  
Old 28-02-2007
Luc-A
 
Posts: n/a
RE: Windows 2003 Server Unexpected Shutdown

well, nothing at first sight! Have a look at www.hp.com under support.

It could be a great idea to check both Event Viewer and HP log viewer at the
same time and date... the exact time of your last unexpected reboot. You
might be able to found error.

Think about last hardware, drivers, update or patch you have installed to
see if the system stability is been compromise since then.

regards,


"jlm" wrote:

> Luc-A,
>
> Thanks for the response. I checked HP log viewer and found the following:
>
> Description:
> (BugCheck, Stop: 0x00000009c,0x808a07a0,0xbe000300,0x1008081f)
> Class:
> Operating System
> Severity: Critical
> Count:1
>
> Any ideas?
>
> jlm
>
> "Luc-A" wrote:
>
> > Have a look for any other errors in the log. This error is useless since it's
> > the reason provide by the person who log on the server after the reboot. Have
> > a look in the \Hp System Tools->HP Proliant Integrate Management Log Viewer
> > to see if a hardware probleme could cause this reboot.
> >
> > "jlm" wrote:
> >
> > > Hi,
> > >
> > > Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
> > > about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
> > > installed any new hardware or software and have three other (DL380 Win2003
> > > Server sp1) servers that work properly.
> > >
> > > I check the System event log and the following event occurs:
> > >
> > > Event ID 1076: Source = User
> > >
> > > The reason supplied by user Domain\Administrator for the last unexpected
> > > shutdown of this computer is: System Failure: Stop error
> > > Reason Code: 0x805000f
> > > Bug ID:
> > > Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
> > > Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
> > >
> > > Any help would be appreciated!
> > >
> > > Thanks,
> > > jlm

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  #5  
Old 01-03-2007
AndrewM
 
Posts: n/a
RE: Windows 2003 Server Unexpected Shutdown


--
Thank you


"jlm" wrote:

> Hi,
>
> Windows 2003 Server with SP1 intermittenly restarts (unexpected Shutdown)
> about once or twice a week. The server is a HP Proliant DL380 G3. I haven't
> installed any new hardware or software and have three other (DL380 Win2003
> Server sp1) servers that work properly.
>
> I check the System event log and the following event occurs:
>
> Event ID 1076: Source = User
>
> The reason supplied by user Domain\Administrator for the last unexpected
> shutdown of this computer is: System Failure: Stop error
> Reason Code: 0x805000f
> Bug ID:
> Bugcheck String: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
> Comment: 0x0000009c (0x00000000, 0x808a07a0, 0xbe000300, 0x1008081f)
>
> Any help would be appreciated!
>
> Thanks,
> jlm

Hi jlm, i hope that is all Ok.If is not then as Microsoft-
0x0000009C: MACHINE_CHECK_ EXCEPTION
This is a hardware issue: an unrecoverable hardware error has occurred. The
parameters have different meanings depending on what type of CPU you have
but, while diagnostic, rarely lead to a clear solution. Most commonly it
results from overheating, from failed hardware (RAM, CPU, hardware bus, power
supply, etc.), or from pushing hardware beyond its capabilities (e.g.,
overclocking a CPU).
Best wishes!
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