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Thread: Unable to connect using RDP

  1. #1
    Joe Grover Guest

    Unable to connect using RDP

    I have a Windows Server 2003 R2 Standard Edition x64 server as one of my
    domain controllers. I have Remote Desktop enabled on it for the domain
    admin account.

    Recently I've been unable to connect using RDP. The server itself is
    listening on port 3389, and I can telnet to the server's IP on this port and
    establish a connection. However when I try to connect using my RDP client I
    receive the following error:

    --------------------------------------
    Remote Desktop Disconnected

    This computer can't connect to the remote computer.
    Try connecting again. If the problem continues, contact the owner of the
    remote computer or your network administrator.
    --------------------------------------

    I see nothing in my System or Application event logs indicating the failure.
    I've tried disabling and re-enabling the Remote Desktop feature on the
    Remote tab in the System Properties, but it fails to make a difference. Any
    thoughts? Thanks.


    Joe



  2. #2
    Laura E. Hunter [MVP] Guest

    Re: Unable to connect using RDP

    Update the RDP client on the workstation to the latest version available
    from Windows Update, I believe it's 6.0. There's a versioning issue with RDP
    clients prior to R2 that produces the error you're reporting.

    HTH

    Laura E. Hunter - MVP: Windows Server - Networking

    "Joe Grover" <grover.joe@acd.net> wrote in message
    news:enbdWz6THHA.4188@TK2MSFTNGP06.phx.gbl...
    >I have a Windows Server 2003 R2 Standard Edition x64 server as one of my
    >domain controllers. I have Remote Desktop enabled on it for the domain
    >admin account.
    >
    > Recently I've been unable to connect using RDP. The server itself is
    > listening on port 3389, and I can telnet to the server's IP on this port
    > and establish a connection. However when I try to connect using my RDP
    > client I receive the following error:
    >
    > --------------------------------------
    > Remote Desktop Disconnected
    >
    > This computer can't connect to the remote computer.
    > Try connecting again. If the problem continues, contact the owner of the
    > remote computer or your network administrator.
    > --------------------------------------
    >
    > I see nothing in my System or Application event logs indicating the
    > failure. I've tried disabling and re-enabling the Remote Desktop feature
    > on the Remote tab in the System Properties, but it fails to make a
    > difference. Any thoughts? Thanks.
    >
    >
    > Joe
    >
    >




  3. #3
    Joe Grover Guest

    Re: Unable to connect using RDP

    Unfortunately I was hoping the problem was that I was using the latest RDP
    (which I am). It's odd that both DC's are the exact same hardware (Proliant
    DL140's) installed within an hour of each other with the same media and
    identical configuration (except one is a global catalog server), and I can
    connect to one but not the other. :/

    If it helps any, the RDP client on the server can't connect to itself
    either.


    "Laura E. Hunter [MVP]" <laurahcomputing.nospam@gmail.com> wrote in message
    news:us84Wd7THHA.5068@TK2MSFTNGP03.phx.gbl...
    > Update the RDP client on the workstation to the latest version available
    > from Windows Update, I believe it's 6.0. There's a versioning issue with
    > RDP clients prior to R2 that produces the error you're reporting.
    >
    > HTH
    >
    > Laura E. Hunter - MVP: Windows Server - Networking
    >
    > "Joe Grover" <grover.joe@acd.net> wrote in message
    > news:enbdWz6THHA.4188@TK2MSFTNGP06.phx.gbl...
    >>I have a Windows Server 2003 R2 Standard Edition x64 server as one of my
    >>domain controllers. I have Remote Desktop enabled on it for the domain
    >>admin account.
    >>
    >> Recently I've been unable to connect using RDP. The server itself is
    >> listening on port 3389, and I can telnet to the server's IP on this port
    >> and establish a connection. However when I try to connect using my RDP
    >> client I receive the following error:
    >>
    >> --------------------------------------
    >> Remote Desktop Disconnected
    >>
    >> This computer can't connect to the remote computer.
    >> Try connecting again. If the problem continues, contact the owner of the
    >> remote computer or your network administrator.
    >> --------------------------------------
    >>
    >> I see nothing in my System or Application event logs indicating the
    >> failure. I've tried disabling and re-enabling the Remote Desktop feature
    >> on the Remote tab in the System Properties, but it fails to make a
    >> difference. Any thoughts? Thanks.
    >>
    >>
    >> Joe
    >>
    >>

    >
    >




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