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Thread: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

  1. #1
    Massimo Guest

    HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    Today I had to install Windows Server 2003 on a HP Proliant DL380 server.

    The customer bought the R2 version, so I tried installing it... but, as soon
    as the various drivers loaded and the Windows setup started, it crashed with
    a 8E stop message.

    I tried installing from a standard Windows Server 2003 SP1 CD-ROM, and
    everything went fine.

    In order to test this behaviour, I retried some times both installations...
    the R2 version hangs everytime (but it installs OK on every other computer,
    so the installation media is good), while the SP1 version always installs
    fine.

    What's happening here?!?


    Massimo


  2. #2
    myweb Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    Hello Massimo,

    To use the R2 features and schema update you have to install 2003 sp1 first.
    After that run adprep /forestprep adprep /domainprep from the 2nd (R2) CD
    against the schema master and then you can use the R2 functionality.
    Or did i misunderstood you about your question?

    Best regards

    myweb
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.



    > Today I had to install Windows Server 2003 on a HP Proliant DL380
    > server.
    >
    > The customer bought the R2 version, so I tried installing it... but,
    > as soon as the various drivers loaded and the Windows setup started,
    > it crashed with a 8E stop message.
    >
    > I tried installing from a standard Windows Server 2003 SP1 CD-ROM, and
    > everything went fine.
    >
    > In order to test this behaviour, I retried some times both
    > installations... the R2 version hangs everytime (but it installs OK on
    > every other computer, so the installation media is good), while the
    > SP1 version always installs fine.
    >
    > What's happening here?!?
    >
    > Massimo
    >




  3. #3
    Massimo Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    "myweb" <meiweb@gmx.de> ha scritto nel messaggio
    news:59710d238a78c9063c940ecfc0@msnews.microsoft.com...

    > To use the R2 features and schema update you have to install 2003 sp1
    > first. After that run adprep /forestprep adprep /domainprep from the 2nd
    > (R2) CD against the schema master and then you can use the R2
    > functionality.
    > Or did i misunderstood you about your question?


    Yes, I'm sorry you misunderstood it completely.

    I'm talking about the Windows setup crashing, here. If I launch the Windows
    setup from the first CD-ROM of Windows Server 2003 R2, the text-mode portion
    of the setup crashes with a blue screen complaining about a 8E stop error.
    If I install Windows from a (single) Windows 2003 SP1 CD-ROM, it goes OK.

    I think there is some low-level difference (maybe updated drivers?) between
    Windows 2003 and Windows 2003 R2, which is causing this crash on HP Proliant
    DL380 servers.


    Massimo


  4. #4
    myweb Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    Hello Massimo,

    Maybe your first cd is broken. Anyway, you can also use the other 2003 installation
    cd and then the R2 for schema updating and install additional features. Shouldn't
    give you any problem. And to prevent driver problems use te Smartstart cd
    to install your server(configure array and so on). I do it always on this
    way. We have about 20 DL380 in use, all installed first with Smartstart from
    HP.

    Best regards

    myweb
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.



    > "myweb" <meiweb@gmx.de> ha scritto nel messaggio
    > news:59710d238a78c9063c940ecfc0@msnews.microsoft.com...
    >> To use the R2 features and schema update you have to install 2003 sp1
    >> first. After that run adprep /forestprep adprep /domainprep from the
    >> 2nd
    >> (R2) CD against the schema master and then you can use the R2
    >> functionality.
    >> Or did i misunderstood you about your question?

    > Yes, I'm sorry you misunderstood it completely.
    >
    > I'm talking about the Windows setup crashing, here. If I launch the
    > Windows setup from the first CD-ROM of Windows Server 2003 R2, the
    > text-mode portion of the setup crashes with a blue screen complaining
    > about a 8E stop error. If I install Windows from a (single) Windows
    > 2003 SP1 CD-ROM, it goes OK.
    >
    > I think there is some low-level difference (maybe updated drivers?)
    > between Windows 2003 and Windows 2003 R2, which is causing this crash
    > on HP Proliant DL380 servers.
    >
    > Massimo
    >




  5. #5
    Dave Patrick Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    Did you F6 and supply any required third party mass storage controller
    drivers? You might also give the SmartStart a go.

    http://h18000.www1.hp.com/products/s...art/index.html

    --

    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Massimo" wrote:
    > "myweb" <meiweb@gmx.de> ha scritto nel messaggio
    > news:59710d238a78c9063c940ecfc0@msnews.microsoft.com...
    >
    >> To use the R2 features and schema update you have to install 2003 sp1
    >> first. After that run adprep /forestprep adprep /domainprep from the 2nd
    >> (R2) CD against the schema master and then you can use the R2
    >> functionality.
    >> Or did i misunderstood you about your question?

    >
    > Yes, I'm sorry you misunderstood it completely.
    >
    > I'm talking about the Windows setup crashing, here. If I launch the
    > Windows setup from the first CD-ROM of Windows Server 2003 R2, the
    > text-mode portion of the setup crashes with a blue screen complaining
    > about a 8E stop error. If I install Windows from a (single) Windows 2003
    > SP1 CD-ROM, it goes OK.
    >
    > I think there is some low-level difference (maybe updated drivers?)
    > between Windows 2003 and Windows 2003 R2, which is causing this crash on
    > HP Proliant DL380 servers.
    >
    >
    > Massimo
    >



  6. #6
    Massimo Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    "myweb" <meiweb@gmx.de> ha scritto nel messaggio
    news:59710d238b88c90642a03cdf40@msnews.microsoft.com...

    > Maybe your first cd is broken.


    Thought about this.
    But it installs absolutely fine on other systems!

    > Anyway, you can also use the other 2003 installation cd and then
    > the R2 for schema updating and install additional features. Shouldn't give
    > you any problem.


    We actually don't ever need R2, because the machine is a stand-alone web
    server; I was just curious about this.

    > And to prevent driver problems use te Smartstart cd to install your
    > server(configure array and so on). I do it always on this way. We have
    > about 20 DL380 in use, all installed first with Smartstart
    > from HP.


    I don't like using the manufacturer's CD, because they always auto-install
    los of things I need to remove when the install is done; in this particular
    case, I don't even *have* the CD, because the server came from another
    customer, without any add-on.

    I thought also about upgrading the server's firmware and using updated SCSI
    drivers during the setup, but... the machine doesn't have any floppy drive.
    Seems like HP really hates floppies (see my previous post)... maybe someone
    should explain to them they're actually *needed* until we get our hands on
    Vista.


    Massimo


  7. #7
    Massimo Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    "Dave Patrick" <DSPatrick@nospam.gmail.com> ha scritto nel messaggio
    news:E8EAA841-0A52-4083-A4CF-99E00B312DCE@microsoft.com...

    > Did you F6 and supply any required third party mass storage
    > controller drivers?


    I'd really like to, but (as usual with HP) there's no floppy drive there :-(


    Massimo


  8. #8
    Hank Arnold Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003R2 hangs

    What do you mean "as usual"? HP, like Dell and others have gone to a "no
    floppy" default for computer configurations. While it may puzzle many of
    us to do this with servers, it's really lazy or ignorant customers who
    don't pay attention to the configuration details for a critical piece of
    hardware like a server...

    BTW, a US connected floppy is *really* cheap.....

    I still say that installing using a Smart Start CD is a lot more
    efficient (even if I have to uninstall some stuff) than spending hours
    or even days trying to find and install necessary drivers....

    Here's another configuration concern that we all need to consider.....
    Virtually every server you configure these days will have a CD-ROM
    drive. This used to be what you needed. However, I've started to get
    applications (SQL 2005 is one) that are only available on DVD.... From
    now on, any server I order will have a CD/DVD drive in it.....

    Regards,
    Hank Arnold

    Massimo wrote:
    > "Dave Patrick" <DSPatrick@nospam.gmail.com> ha scritto nel messaggio
    > news:E8EAA841-0A52-4083-A4CF-99E00B312DCE@microsoft.com...
    >
    >> Did you F6 and supply any required third party mass storage
    >> controller drivers?

    >
    > I'd really like to, but (as usual with HP) there's no floppy drive there
    > :-(
    >
    >
    > Massimo
    >


  9. #9
    Dave Patrick Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    Sigh...................

    --

    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Massimo" wrote:
    > I'd really like to, but (as usual with HP) there's no floppy drive there
    > :-(
    >
    >
    > Massimo
    >



  10. #10
    Massimo Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003 R2 hangs

    "Hank Arnold" <rasilon@aol.com> ha scritto nel messaggio
    news:eTt7kwIOHHA.5012@TK2MSFTNGP02.phx.gbl...

    > What do you mean "as usual"? HP, like Dell and others have gone to a "no
    > floppy" default for computer configurations. While it may puzzle many of
    > us to do this with servers, it's really lazy or ignorant customers who
    > don't pay attention to the configuration details for a critical piece of
    > hardware like a server...


    Lazy and/or ignorant customers are quite a lot these days :-/

    > BTW, a US connected floppy is *really* cheap.....


    ....and it most often just doesn't work during the text-mode setup :-(

    > Here's another configuration concern that we all need to consider.....
    > Virtually every server you configure these days will have a CD-ROM drive.
    > This used to be what you needed. However, I've started to get applications
    > (SQL 2005 is one) that are only available on DVD.... From now on, any
    > server I order will have a CD/DVD drive in it.....


    This can be worked around, as you can always copy the application setup
    files via network. But when you still need to install the O.S., there's very
    little you can do.


    Massimo


  11. #11
    Mike W Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003


    "Massimo" wrote:
    <snip>

    >
    > I don't like using the manufacturer's CD, because they always auto-install
    > los of things I need to remove when the install is done; in this particular
    > case, I don't even *have* the CD, because the server came from another
    > customer, without any add-on.


    HP SmartStart CD is not exactly hardware specific. If you have another
    SmartStart CD from a DL380, it will work on this computer and does not break
    the licensing agreement with HP.

    >
    > I thought also about upgrading the server's firmware and using updated SCSI
    > drivers during the setup, but... the machine doesn't have any floppy drive.
    > Seems like HP really hates floppies (see my previous post)... maybe someone
    > should explain to them they're actually *needed* until we get our hands on
    > Vista.
    >
    >
    > Massimo
    >

    Update the firmware on the server, that's CD based. Download the firmware
    CD from HP support. Maybe the BIOS or some other firmware is causing your
    error during setup. Did you research the error message to see what might be
    causing the stop?

    Mike W

  12. #12
    Massimo Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003

    "Mike W" <MikeW@discussions.microsoft.com> ha scritto nel messaggio
    news:93169F48-4EA9-42A3-87A3-293E15130FB7@microsoft.com...

    >> I thought also about upgrading the server's firmware and using updated
    >> SCSI
    >> drivers during the setup, but... the machine doesn't have any floppy
    >> drive.
    >> Seems like HP really hates floppies (see my previous post)... maybe
    >> someone
    >> should explain to them they're actually *needed* until we get our hands
    >> on
    >> Vista.

    >
    > Update the firmware on the server, that's CD based. Download the firmware
    > CD from HP support.


    Yes, but there wasn't any CD writer there.

    > Maybe the BIOS or some other firmware is causing your error during setup.


    That's entirely possible, but timing was quite tight, so we just ended up
    installing a non-R2 copy of Windows.

    I'm still curious about why only the R2 version crashes...


    Massimo


  13. #13
    Jeffery Smith Guest

    Re: HP Proliant DL380: Windows Server 2003 OK, Windows Server 2003

    It was most likely drivers. As has been mentioned several times, I would use
    the CD based Smart Start. If I remember correctly, the SmartStart
    installation routine copies the driver files to the local disk for you as
    part of the installation. This normally works well. I haven't done a PL
    system for several years, but the smart start process did several things
    including creating a system utility partition with RAID array management
    software and other utilities.
    --
    Best Wishes,

    Jeffery Smith


    "Massimo" wrote:

    > "Mike W" <MikeW@discussions.microsoft.com> ha scritto nel messaggio
    > news:93169F48-4EA9-42A3-87A3-293E15130FB7@microsoft.com...
    >
    > >> I thought also about upgrading the server's firmware and using updated
    > >> SCSI
    > >> drivers during the setup, but... the machine doesn't have any floppy
    > >> drive.
    > >> Seems like HP really hates floppies (see my previous post)... maybe
    > >> someone
    > >> should explain to them they're actually *needed* until we get our hands
    > >> on
    > >> Vista.

    > >
    > > Update the firmware on the server, that's CD based. Download the firmware
    > > CD from HP support.

    >
    > Yes, but there wasn't any CD writer there.
    >
    > > Maybe the BIOS or some other firmware is causing your error during setup.

    >
    > That's entirely possible, but timing was quite tight, so we just ended up
    > installing a non-R2 copy of Windows.
    >
    > I'm still curious about why only the R2 version crashes...
    >
    >
    > Massimo
    >
    >


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