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Thread: Error 0x8007005: Access is denied

  1. #1
    jim_hampson@hotmail.com Guest

    Error 0x8007005: Access is denied

    Attempting to install additional nodes to an existing cluster.
    Everything appears to be fine until the add node wizard attempts to
    start the clusterDisk service and save settings. I have several 4 node
    clusters (same specs as the ones I'm attempting to add) already built
    in this domain and attached to a different Clariion.

    Windows 2003 Enterprise Service Pack 1, Dell 6850 Servers, EMC Clariion
    storage.
    All servers are in the same OU with the same group policy settings
    applied as the existing clusters. All perms and rights appear correct.

    I've tried removing all the share disks (except quorum drive) from the
    storage group.
    I've tried adding different nodes to the exisiting cluster one at a
    time.
    I've tried running the wizard as domain admin, local admin, and cluster
    service account.

    Get this error everytime:
    Error 0x8007005: Access is denied

    Any suggestions welcome.

    TIA Jim

    Excerpt from ClCfgSrv.log below.

    2006-05-18 17:52:18.682 [INFO] cluster-node-02: Adding this node to the
    cluster. (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 0), (null)
    2006-05-18 17:52:18.698 [INFO] cluster-node-02: (null) (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 1), (null)
    2006-05-18 17:52:19.227 [INFO] cluster-node-02: Initializing a cluster
    add node operation (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    2006-05-18 17:52:20.223 [INFO] cluster-node-02: Initializing a cluster
    add node operation (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    2006-05-18 17:52:21.220 [INFO] cluster-node-02: Adding a node to the
    cluster (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 0), (null)
    2006-05-18 17:52:22.216 [INFO] cluster-node-02: Configuring the cluster
    service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    2006-05-18 17:52:23.212 [INFO] cluster-node-02: Adding the cluster
    service account to the local Administrators group (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 0), (null)
    2006-05-18 17:52:24.224 [INFO] cluster-node-02: The cluster service
    account was already a member of the local Administrators group.
    (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 1), (null)
    2006-05-18 17:52:25.252 [INFO] cluster-node-02: Configuring the cluster
    service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    2006-05-18 17:52:26.295 [INFO] cluster-node-02: Creating the cluster
    network provider service (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    2006-05-18 17:52:27.353 [INFO] cluster-node-02: Creating the cluster
    network provider service (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    2006-05-18 17:52:28.350 [INFO] cluster-node-02: Starting the cluster
    network provider service (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 0), (null)
    2006-05-18 17:52:29.362 [INFO] cluster-node-02: Starting the cluster
    network provider service (hr=00000000,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 12), (null)
    2006-05-18 17:52:30.358 [INFO] cluster-node-02: Configuring the
    ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    2006-05-18 17:52:31.370 [INFO] cluster-node-02: Configuring the
    ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    2006-05-18 17:52:32.366 [INFO] cluster-node-02: Starting the ClusDisk
    service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 1), (null)
    2006-05-18 17:52:33.425 [ERR ] cluster-node-02: A problem occurred when
    the wizard attempted to create a service. Restart the wizard and try
    again. (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE1494-7E05-402C-81AA-1C3F1D782031}, 1, 1, 1),
    2006-05-18 17:52:34.421 [ERR ] cluster-node-02: Starting the ClusDisk
    service (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 12), (null)
    2006-05-18 17:52:35.418 [ERR ] cluster-node-02: Adding a node to the
    cluster (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 1), (null)
    2006-05-18 17:52:36.414 [ERR ] cluster-node-02: The changes to the
    cluster configuration cannot be saved. (hr=0x80070005,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {03D177A6-2AE5-429E-B7FE-1A7D1C98A44B}, 1, 1, 1), Cluster configuration
    cannot continue because of an error during the saving of the cluster
    configuration. Restart the cluster configuration application and try
    again.
    2006-05-18 17:52:36.414 [ERR ] cluster-node-02: (null) (hr=0x80070005,
    {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 2), (null)
    2006-05-18 17:52:36.414 [INFO] [MT] [CTaskCommitClusterChanges] Exiting
    task. The task was not cancelled. (hr = 0x80070005)


  2. #2
    Akos Guest

    RE: Error 0x8007005: Access is denied

    I came across this one http://support.microsoft.com/kb/816731/en-us

    Perhaps this helps?

    "jim_hampson@hotmail.com" wrote:

    > Attempting to install additional nodes to an existing cluster.
    > Everything appears to be fine until the add node wizard attempts to
    > start the clusterDisk service and save settings. I have several 4 node
    > clusters (same specs as the ones I'm attempting to add) already built
    > in this domain and attached to a different Clariion.
    >
    > Windows 2003 Enterprise Service Pack 1, Dell 6850 Servers, EMC Clariion
    > storage.
    > All servers are in the same OU with the same group policy settings
    > applied as the existing clusters. All perms and rights appear correct.
    >
    > I've tried removing all the share disks (except quorum drive) from the
    > storage group.
    > I've tried adding different nodes to the exisiting cluster one at a
    > time.
    > I've tried running the wizard as domain admin, local admin, and cluster
    > service account.
    >
    > Get this error everytime:
    > Error 0x8007005: Access is denied
    >
    > Any suggestions welcome.
    >
    > TIA Jim
    >
    > Excerpt from ClCfgSrv.log below.
    >
    > 2006-05-18 17:52:18.682 [INFO] cluster-node-02: Adding this node to the
    > cluster. (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 0), (null)
    > 2006-05-18 17:52:18.698 [INFO] cluster-node-02: (null) (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 1), (null)
    > 2006-05-18 17:52:19.227 [INFO] cluster-node-02: Initializing a cluster
    > add node operation (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:20.223 [INFO] cluster-node-02: Initializing a cluster
    > add node operation (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:21.220 [INFO] cluster-node-02: Adding a node to the
    > cluster (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 0), (null)
    > 2006-05-18 17:52:22.216 [INFO] cluster-node-02: Configuring the cluster
    > service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:23.212 [INFO] cluster-node-02: Adding the cluster
    > service account to the local Administrators group (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 0), (null)
    > 2006-05-18 17:52:24.224 [INFO] cluster-node-02: The cluster service
    > account was already a member of the local Administrators group.
    > (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 1), (null)
    > 2006-05-18 17:52:25.252 [INFO] cluster-node-02: Configuring the cluster
    > service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:26.295 [INFO] cluster-node-02: Creating the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:27.353 [INFO] cluster-node-02: Creating the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:28.350 [INFO] cluster-node-02: Starting the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 0), (null)
    > 2006-05-18 17:52:29.362 [INFO] cluster-node-02: Starting the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 12), (null)
    > 2006-05-18 17:52:30.358 [INFO] cluster-node-02: Configuring the
    > ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:31.370 [INFO] cluster-node-02: Configuring the
    > ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:32.366 [INFO] cluster-node-02: Starting the ClusDisk
    > service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 1), (null)
    > 2006-05-18 17:52:33.425 [ERR ] cluster-node-02: A problem occurred when
    > the wizard attempted to create a service. Restart the wizard and try
    > again. (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE1494-7E05-402C-81AA-1C3F1D782031}, 1, 1, 1),
    > 2006-05-18 17:52:34.421 [ERR ] cluster-node-02: Starting the ClusDisk
    > service (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 12), (null)
    > 2006-05-18 17:52:35.418 [ERR ] cluster-node-02: Adding a node to the
    > cluster (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 1), (null)
    > 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: The changes to the
    > cluster configuration cannot be saved. (hr=0x80070005,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {03D177A6-2AE5-429E-B7FE-1A7D1C98A44B}, 1, 1, 1), Cluster configuration
    > cannot continue because of an error during the saving of the cluster
    > configuration. Restart the cluster configuration application and try
    > again.
    > 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: (null) (hr=0x80070005,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 2), (null)
    > 2006-05-18 17:52:36.414 [INFO] [MT] [CTaskCommitClusterChanges] Exiting
    > task. The task was not cancelled. (hr = 0x80070005)
    >
    >


  3. #3
    jim_hampson Guest

    Re: Error 0x8007005: Access is denied

    Thanks for the reply. Although the error would appear to be permissions
    related, I have tried running the cluster wizard as both a domain admin
    and local admin. The cluster service account is the same account that I
    am using on my existing production clusters in the same domain.


  4. #4
    Rodney R. Fournier [MVP] Guest

    Re: Error 0x8007005: Access is denied

    Look for a Group Policy Object that might be blocking the install.

    Cheers,

    Rodney R. Fournier

    MVP - Windows Server - Clustering
    http://www.nw-america.com - Clustering Website
    http://www.msmvps.com/clustering - Blog
    http://www.clusterhelp.com - Cluster Training
    ClusterHelp.com is a Microsoft Certified Gold Partner


    <jim_hampson@hotmail.com> wrote in message
    news:1147990422.816975.77940@38g2000cwa.googlegroups.com...
    > Attempting to install additional nodes to an existing cluster.
    > Everything appears to be fine until the add node wizard attempts to
    > start the clusterDisk service and save settings. I have several 4 node
    > clusters (same specs as the ones I'm attempting to add) already built
    > in this domain and attached to a different Clariion.
    >
    > Windows 2003 Enterprise Service Pack 1, Dell 6850 Servers, EMC Clariion
    > storage.
    > All servers are in the same OU with the same group policy settings
    > applied as the existing clusters. All perms and rights appear correct.
    >
    > I've tried removing all the share disks (except quorum drive) from the
    > storage group.
    > I've tried adding different nodes to the exisiting cluster one at a
    > time.
    > I've tried running the wizard as domain admin, local admin, and cluster
    > service account.
    >
    > Get this error everytime:
    > Error 0x8007005: Access is denied
    >
    > Any suggestions welcome.
    >
    > TIA Jim
    >
    > Excerpt from ClCfgSrv.log below.
    >
    > 2006-05-18 17:52:18.682 [INFO] cluster-node-02: Adding this node to the
    > cluster. (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 0), (null)
    > 2006-05-18 17:52:18.698 [INFO] cluster-node-02: (null) (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 1), (null)
    > 2006-05-18 17:52:19.227 [INFO] cluster-node-02: Initializing a cluster
    > add node operation (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:20.223 [INFO] cluster-node-02: Initializing a cluster
    > add node operation (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:21.220 [INFO] cluster-node-02: Adding a node to the
    > cluster (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 0), (null)
    > 2006-05-18 17:52:22.216 [INFO] cluster-node-02: Configuring the cluster
    > service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:23.212 [INFO] cluster-node-02: Adding the cluster
    > service account to the local Administrators group (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 0), (null)
    > 2006-05-18 17:52:24.224 [INFO] cluster-node-02: The cluster service
    > account was already a member of the local Administrators group.
    > (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 1), (null)
    > 2006-05-18 17:52:25.252 [INFO] cluster-node-02: Configuring the cluster
    > service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:26.295 [INFO] cluster-node-02: Creating the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:27.353 [INFO] cluster-node-02: Creating the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:28.350 [INFO] cluster-node-02: Starting the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 0), (null)
    > 2006-05-18 17:52:29.362 [INFO] cluster-node-02: Starting the cluster
    > network provider service (hr=00000000,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 12), (null)
    > 2006-05-18 17:52:30.358 [INFO] cluster-node-02: Configuring the
    > ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
    > 2006-05-18 17:52:31.370 [INFO] cluster-node-02: Configuring the
    > ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
    > 2006-05-18 17:52:32.366 [INFO] cluster-node-02: Starting the ClusDisk
    > service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 1), (null)
    > 2006-05-18 17:52:33.425 [ERR ] cluster-node-02: A problem occurred when
    > the wizard attempted to create a service. Restart the wizard and try
    > again. (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE1494-7E05-402C-81AA-1C3F1D782031}, 1, 1, 1),
    > 2006-05-18 17:52:34.421 [ERR ] cluster-node-02: Starting the ClusDisk
    > service (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 12), (null)
    > 2006-05-18 17:52:35.418 [ERR ] cluster-node-02: Adding a node to the
    > cluster (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 1), (null)
    > 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: The changes to the
    > cluster configuration cannot be saved. (hr=0x80070005,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {03D177A6-2AE5-429E-B7FE-1A7D1C98A44B}, 1, 1, 1), Cluster configuration
    > cannot continue because of an error during the saving of the cluster
    > configuration. Restart the cluster configuration application and try
    > again.
    > 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: (null) (hr=0x80070005,
    > {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
    > {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 2), (null)
    > 2006-05-18 17:52:36.414 [INFO] [MT] [CTaskCommitClusterChanges] Exiting
    > task. The task was not cancelled. (hr = 0x80070005)
    >




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