Error 0x8007005: Access is denied

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Attempting to install additional nodes to an existing cluster.
Everything appears to be fine until the add node wizard attempts to
start the clusterDisk service and save settings. I have several 4 node
clusters (same specs as the ones I'm attempting to add) already built
in this domain and attached to a different Clariion.

Windows 2003 Enterprise Service Pack 1, Dell 6850 Servers, EMC Clariion
storage.
All servers are in the same OU with the same group policy settings
applied as the existing clusters. All perms and rights appear correct.

I've tried removing all the share disks (except quorum drive) from the
storage group.
I've tried adding different nodes to the exisiting cluster one at a
time.
I've tried running the wizard as domain admin, local admin, and cluster
service account.

Get this error everytime:
Error 0x8007005: Access is denied

Any suggestions welcome.

TIA Jim

Excerpt from ClCfgSrv.log below.

2006-05-18 17:52:18.682 [INFO] cluster-node-02: Adding this node to the
cluster. (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 0), (null)
2006-05-18 17:52:18.698 [INFO] cluster-node-02: (null) (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 1), (null)
2006-05-18 17:52:19.227 [INFO] cluster-node-02: Initializing a cluster
add node operation (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
2006-05-18 17:52:20.223 [INFO] cluster-node-02: Initializing a cluster
add node operation (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
2006-05-18 17:52:21.220 [INFO] cluster-node-02: Adding a node to the
cluster (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 0), (null)
2006-05-18 17:52:22.216 [INFO] cluster-node-02: Configuring the cluster
service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
2006-05-18 17:52:23.212 [INFO] cluster-node-02: Adding the cluster
service account to the local Administrators group (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 0), (null)
2006-05-18 17:52:24.224 [INFO] cluster-node-02: The cluster service
account was already a member of the local Administrators group.
(hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 1), (null)
2006-05-18 17:52:25.252 [INFO] cluster-node-02: Configuring the cluster
service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
2006-05-18 17:52:26.295 [INFO] cluster-node-02: Creating the cluster
network provider service (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
2006-05-18 17:52:27.353 [INFO] cluster-node-02: Creating the cluster
network provider service (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
2006-05-18 17:52:28.350 [INFO] cluster-node-02: Starting the cluster
network provider service (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 0), (null)
2006-05-18 17:52:29.362 [INFO] cluster-node-02: Starting the cluster
network provider service (hr=00000000,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 12), (null)
2006-05-18 17:52:30.358 [INFO] cluster-node-02: Configuring the
ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
2006-05-18 17:52:31.370 [INFO] cluster-node-02: Configuring the
ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
2006-05-18 17:52:32.366 [INFO] cluster-node-02: Starting the ClusDisk
service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 1), (null)
2006-05-18 17:52:33.425 [ERR ] cluster-node-02: A problem occurred when
the wizard attempted to create a service. Restart the wizard and try
again. (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE1494-7E05-402C-81AA-1C3F1D782031}, 1, 1, 1),
2006-05-18 17:52:34.421 [ERR ] cluster-node-02: Starting the ClusDisk
service (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 12), (null)
2006-05-18 17:52:35.418 [ERR ] cluster-node-02: Adding a node to the
cluster (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 1), (null)
2006-05-18 17:52:36.414 [ERR ] cluster-node-02: The changes to the
cluster configuration cannot be saved. (hr=0x80070005,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{03D177A6-2AE5-429E-B7FE-1A7D1C98A44B}, 1, 1, 1), Cluster configuration
cannot continue because of an error during the saving of the cluster
configuration. Restart the cluster configuration application and try
again.
2006-05-18 17:52:36.414 [ERR ] cluster-node-02: (null) (hr=0x80070005,
{7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
{3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 2), (null)
2006-05-18 17:52:36.414 [INFO] [MT] [CTaskCommitClusterChanges] Exiting
task. The task was not cancelled. (hr = 0x80070005)

I came across this one http://support.microsoft.com/kb/816731/en-us

Perhaps this helps?

"jim_hampson@hotmail.com" wrote:

> Attempting to install additional nodes to an existing cluster.
> Everything appears to be fine until the add node wizard attempts to
> start the clusterDisk service and save settings. I have several 4 node
> clusters (same specs as the ones I'm attempting to add) already built
> in this domain and attached to a different Clariion.
>
> Windows 2003 Enterprise Service Pack 1, Dell 6850 Servers, EMC Clariion
> storage.
> All servers are in the same OU with the same group policy settings
> applied as the existing clusters. All perms and rights appear correct.
>
> I've tried removing all the share disks (except quorum drive) from the
> storage group.
> I've tried adding different nodes to the exisiting cluster one at a
> time.
> I've tried running the wizard as domain admin, local admin, and cluster
> service account.
>
> Get this error everytime:
> Error 0x8007005: Access is denied
>
> Any suggestions welcome.
>
> TIA Jim
>
> Excerpt from ClCfgSrv.log below.
>
> 2006-05-18 17:52:18.682 [INFO] cluster-node-02: Adding this node to the
> cluster. (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 0), (null)
> 2006-05-18 17:52:18.698 [INFO] cluster-node-02: (null) (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 1), (null)
> 2006-05-18 17:52:19.227 [INFO] cluster-node-02: Initializing a cluster
> add node operation (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:20.223 [INFO] cluster-node-02: Initializing a cluster
> add node operation (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:21.220 [INFO] cluster-node-02: Adding a node to the
> cluster (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 0), (null)
> 2006-05-18 17:52:22.216 [INFO] cluster-node-02: Configuring the cluster
> service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:23.212 [INFO] cluster-node-02: Adding the cluster
> service account to the local Administrators group (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 0), (null)
> 2006-05-18 17:52:24.224 [INFO] cluster-node-02: The cluster service
> account was already a member of the local Administrators group.
> (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 1), (null)
> 2006-05-18 17:52:25.252 [INFO] cluster-node-02: Configuring the cluster
> service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:26.295 [INFO] cluster-node-02: Creating the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:27.353 [INFO] cluster-node-02: Creating the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:28.350 [INFO] cluster-node-02: Starting the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 0), (null)
> 2006-05-18 17:52:29.362 [INFO] cluster-node-02: Starting the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 12), (null)
> 2006-05-18 17:52:30.358 [INFO] cluster-node-02: Configuring the
> ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:31.370 [INFO] cluster-node-02: Configuring the
> ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:32.366 [INFO] cluster-node-02: Starting the ClusDisk
> service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 1), (null)
> 2006-05-18 17:52:33.425 [ERR ] cluster-node-02: A problem occurred when
> the wizard attempted to create a service. Restart the wizard and try
> again. (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE1494-7E05-402C-81AA-1C3F1D782031}, 1, 1, 1),
> 2006-05-18 17:52:34.421 [ERR ] cluster-node-02: Starting the ClusDisk
> service (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 12), (null)
> 2006-05-18 17:52:35.418 [ERR ] cluster-node-02: Adding a node to the
> cluster (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 1), (null)
> 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: The changes to the
> cluster configuration cannot be saved. (hr=0x80070005,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {03D177A6-2AE5-429E-B7FE-1A7D1C98A44B}, 1, 1, 1), Cluster configuration
> cannot continue because of an error during the saving of the cluster
> configuration. Restart the cluster configuration application and try
> again.
> 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: (null) (hr=0x80070005,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 2), (null)
> 2006-05-18 17:52:36.414 [INFO] [MT] [CTaskCommitClusterChanges] Exiting
> task. The task was not cancelled. (hr = 0x80070005)
>
>

Thanks for the reply. Although the error would appear to be permissions
related, I have tried running the cluster wizard as both a domain admin
and local admin. The cluster service account is the same account that I
am using on my existing production clusters in the same domain.

Look for a Group Policy Object that might be blocking the install.

Cheers,

Rodney R. Fournier

MVP - Windows Server - Clustering
http://www.nw-america.com - Clustering Website
http://www.msmvps.com/clustering - Blog
http://www.clusterhelp.com - Cluster Training
ClusterHelp.com is a Microsoft Certified Gold Partner


<jim_hampson@hotmail.com> wrote in message
news:1147990422.816975.77940@38g2000cwa.googlegroups.com...
> Attempting to install additional nodes to an existing cluster.
> Everything appears to be fine until the add node wizard attempts to
> start the clusterDisk service and save settings. I have several 4 node
> clusters (same specs as the ones I'm attempting to add) already built
> in this domain and attached to a different Clariion.
>
> Windows 2003 Enterprise Service Pack 1, Dell 6850 Servers, EMC Clariion
> storage.
> All servers are in the same OU with the same group policy settings
> applied as the existing clusters. All perms and rights appear correct.
>
> I've tried removing all the share disks (except quorum drive) from the
> storage group.
> I've tried adding different nodes to the exisiting cluster one at a
> time.
> I've tried running the wizard as domain admin, local admin, and cluster
> service account.
>
> Get this error everytime:
> Error 0x8007005: Access is denied
>
> Any suggestions welcome.
>
> TIA Jim
>
> Excerpt from ClCfgSrv.log below.
>
> 2006-05-18 17:52:18.682 [INFO] cluster-node-02: Adding this node to the
> cluster. (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 0), (null)
> 2006-05-18 17:52:18.698 [INFO] cluster-node-02: (null) (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 1), (null)
> 2006-05-18 17:52:19.227 [INFO] cluster-node-02: Initializing a cluster
> add node operation (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:20.223 [INFO] cluster-node-02: Initializing a cluster
> add node operation (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE1500-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:21.220 [INFO] cluster-node-02: Adding a node to the
> cluster (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 0), (null)
> 2006-05-18 17:52:22.216 [INFO] cluster-node-02: Configuring the cluster
> service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:23.212 [INFO] cluster-node-02: Adding the cluster
> service account to the local Administrators group (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 0), (null)
> 2006-05-18 17:52:24.224 [INFO] cluster-node-02: The cluster service
> account was already a member of the local Administrators group.
> (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {4AA76355-C2B3-4F5B-87D6-5A11957E4280}, 0, 1, 1), (null)
> 2006-05-18 17:52:25.252 [INFO] cluster-node-02: Configuring the cluster
> service account (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14D0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:26.295 [INFO] cluster-node-02: Creating the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:27.353 [INFO] cluster-node-02: Creating the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:28.350 [INFO] cluster-node-02: Starting the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 0), (null)
> 2006-05-18 17:52:29.362 [INFO] cluster-node-02: Starting the cluster
> network provider service (hr=00000000,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14B4-7E05-402C-81AA-1C3F1D782031}, 0, 12, 12), (null)
> 2006-05-18 17:52:30.358 [INFO] cluster-node-02: Configuring the
> ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 0), (null)
> 2006-05-18 17:52:31.370 [INFO] cluster-node-02: Configuring the
> ClusDisk service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C0-7E05-402C-81AA-1C3F1D782031}, 0, 1, 1), (null)
> 2006-05-18 17:52:32.366 [INFO] cluster-node-02: Starting the ClusDisk
> service (hr=00000000, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 1), (null)
> 2006-05-18 17:52:33.425 [ERR ] cluster-node-02: A problem occurred when
> the wizard attempted to create a service. Restart the wizard and try
> again. (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE1494-7E05-402C-81AA-1C3F1D782031}, 1, 1, 1),
> 2006-05-18 17:52:34.421 [ERR ] cluster-node-02: Starting the ClusDisk
> service (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3ABE14C4-7E05-402C-81AA-1C3F1D782031}, 1, 12, 12), (null)
> 2006-05-18 17:52:35.418 [ERR ] cluster-node-02: Adding a node to the
> cluster (hr=0x80070005, {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {11ABF069-6495-49AC-81ED-F27A1E4C5F3F}, 0, 1, 1), (null)
> 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: The changes to the
> cluster configuration cannot be saved. (hr=0x80070005,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {03D177A6-2AE5-429E-B7FE-1A7D1C98A44B}, 1, 1, 1), Cluster configuration
> cannot continue because of an error during the saving of the cluster
> configuration. Restart the cluster configuration application and try
> again.
> 2006-05-18 17:52:36.414 [ERR ] cluster-node-02: (null) (hr=0x80070005,
> {7C5F0774-1611-42B5-AF3C-6E124AC4D36B},
> {3222E708-EEF3-4667-8CCE-BB0C9223130E}, 0, 2, 2), (null)
> 2006-05-18 17:52:36.414 [INFO] [MT] [CTaskCommitClusterChanges] Exiting
> task. The task was not cancelled. (hr = 0x80070005)
>