Problem with Shadow Copy

Greetings all. Sorry for the repost. This is my third attempt at getting an
actual response from MS on this newsgroup. I paid for this service as part of
my Technet Plus, so I'm hoping they are actaully listening somewhere.

I have been looking for an answer to this problem. I seem to have found a
lot of questions about it, but none of the answers work or would apply to my
problem.

I have a windows 2003 DC. All it has is Windows, with no 3rd party programs
or utilities. I have written a backup script to backup some of the folders
on C: and the system state. When I run it manually, it hangs at "Preparing
to backup using volume shadow copy". When it runs as a scheduled task, the
event viewer says crashes with event ID 12298:

Volume Shadow Copy Service error: The I/O writes cannot be held during the
shadow copy creation period on volume
\\?\Volume{a6075b76-de45-11d9-ac30-806e6f6e6963}\. The volume index in the
shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
Release[0x80042314], OnRun[0x00000000].

and also event ID 12230:

Volume Shadow Copy Service error: The shadow copy could not be committed -
operation timed out. Error context:
DeviceIoControl(\\?\Volume{a6075b76-de45-11d9-ac30-806e6f6e6963} -
0000014C,0x0053c010,0003A5A0,0,0003B5A8,4096,[0]).

I have tried this with the volume shadow copy turned on and off and I still
get the same problem. Based on some information I found, I contacted
Microsoft and they sent me the hotfix from KB887827, but I can't install it
on my server. I get an error "Setup has detected that the service pack of
this system is newer than the update you are trying to install". So no luck
there.

One suggestion I did find in my searches was a suggestion to turn off using
shadow copy for the backup. So I have specified the /SNAP:off option in my
backup command, yet it is still trying to make a shadow copy.

Anyone got any other ideas? Thanks!

Brian

Hi Brian,

First, I have no idea why they ask you to install KB887827 but I think
following KB891957 should help. Please try to install it and let me know
the results.

Update is available that fixes various Volume Shadow Copy Service issues in
Windows Server 2003
http://support.microsoft.com/?id=891957

Have a good day.

Best regards,

Vincent Xu
Microsoft Online Partner Support

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--------------------
>>Thread-Topic: Problem with Shadow Copy
>>thread-index: AcZ0cpu/g6btO1MpTq+eLkRb5XEq6Q==
>>X-WBNR-Posting-Host: 209.183.155.70
>>From: =?Utf-8?B?QnJpYW4=?= <nospamhere@nospam.postalias>
>>Subject: Problem with Shadow Copy
>>Date: Wed, 10 May 2006 13:45:01 -0700
>>Lines: 41
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>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>Greetings all. Sorry for the repost. This is my third attempt at getting
an
>>actual response from MS on this newsgroup. I paid for this service as
part of
>>my Technet Plus, so I'm hoping they are actaully listening somewhere.
>>
>>I have been looking for an answer to this problem. I seem to have found a
>>lot of questions about it, but none of the answers work or would apply to
my
>>problem.
>>
>>I have a windows 2003 DC. All it has is Windows, with no 3rd party
programs
>>or utilities. I have written a backup script to backup some of the
folders
>>on C: and the system state. When I run it manually, it hangs at
"Preparing
>>to backup using volume shadow copy". When it runs as a scheduled task,
the
>>event viewer says crashes with event ID 12298:
>>
>>Volume Shadow Copy Service error: The I/O writes cannot be held during
the
>>shadow copy creation period on volume
>>\\?\Volume{a6075b76-de45-11d9-ac30-806e6f6e6963}\. The volume index in
the
>>shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
>>Release[0x80042314], OnRun[0x00000000].
>>
>>and also event ID 12230:
>>
>>Volume Shadow Copy Service error: The shadow copy could not be committed
-
>>operation timed out. Error context:
>>DeviceIoControl(\\?\Volume{a6075b76-de45-11d9-ac30-806e6f6e6963} -
>>0000014C,0x0053c010,0003A5A0,0,0003B5A8,4096,[0]).
>>
>>I have tried this with the volume shadow copy turned on and off and I
still
>>get the same problem. Based on some information I found, I contacted
>>Microsoft and they sent me the hotfix from KB887827, but I can't install
it
>>on my server. I get an error "Setup has detected that the service pack of
>>this system is newer than the update you are trying to install". So no
luck
>>there.
>>
>>One suggestion I did find in my searches was a suggestion to turn off
using
>>shadow copy for the backup. So I have specified the /SNAP:off option in
my
>>backup command, yet it is still trying to make a shadow copy.
>>
>>Anyone got any other ideas? Thanks!
>>
>>Brian
>>

"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
> First, I have no idea why they ask you to install KB887827 but I think
> following KB891957 should help. Please try to install it and let me know
> the results.

Hi Vincent. When I try to run the patch I get the following error:

"Setup could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer."

That service is running. I also went through all the steps in KB822798. Any
other ideas?

Thanks
Brian

Hi Brian,

This is a quick note to let you know that I am researching your issue and
will get back to you as soon as possible. I appreciate your patience.

Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
================================================== ====
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================================================== ====



--------------------
| NNTP-Posting-Date: Thu, 11 May 2006 12:54:49 -0500
| From: "Brian" <wouldntulike2know>
| Newsgroups: microsoft.public.windows.server.general
| References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
| Subject: Re: Problem with Shadow Copy
| Date: Thu, 11 May 2006 13:54:48 -0400
| X-Priority: 3
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| X-Tomcat-NG: microsoft.public.windows.server.general
|
| "Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
| > First, I have no idea why they ask you to install KB887827 but I think
| > following KB891957 should help. Please try to install it and let me know
| > the results.
|
| Hi Vincent. When I try to run the patch I get the following error:
|
| "Setup could not verify the integrity of the file Update.inf. Make sure
the
| Cryptographic service is running on this computer."
|
| That service is running. I also went through all the steps in KB822798.
Any
| other ideas?
|
| Thanks
| Brian
|
|
|

"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
> This is a quick note to let you know that I am researching your issue and
> will get back to you as soon as possible. I appreciate your patience.

Vincent, any luck on the problem yet?

Thanks
Brian

Hi,

Found something maybe helps.

This behavior(Cannnot install KB891957 ) can occur if the log file or
database corruption exists in the %Systemroot%\System32\Catroot2 folder. To
eliminate this problem, follow these steps:

1. Click "Start", and then click "Run".

2. In the "Open" box, type "cmd" (without the quotation marks), and then
click "OK".

3. At the command prompt, type the following commands, pressing ENTER after
each line:


"net stop cryptsvc

ren %systemroot%\System32\Catroot2 oldcatroot2

net start cryptsvc

exit" (without the quotation marks)

Important: Do not rename the Catroot folder. The Catroot2 folder is
automatically recreated by Windows, but the Catroot folder is not recreated
if it is renamed.


If this problem persists, you may continue to apply other suggestions in
this MS KB article:

822798 You cannot install some updates or programs
http://support.microsoft.com/?id=822798

Now try to install KB891957 again to see the results


Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
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--------------------
>>NNTP-Posting-Date: Tue, 16 May 2006 15:00:23 -0500
>>From: "Brian" <wouldntulike2know>
>>Newsgroups: microsoft.public.windows.server.general
>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
<NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
<L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
>>Subject: Re: Problem with Shadow Copy
>>Date: Tue, 16 May 2006 16:00:22 -0400
>>X-Priority: 3
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TFuCi2sf!VKfdSJTqjsI=
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giganews.com!nntp.giganews.com!local01.nntp.dca.gi ganews.com!nntp.golden.net
!news.golden.net.POSTED!not-for-mail
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:96159
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
>>> This is a quick note to let you know that I am researching your issue
and
>>> will get back to you as soon as possible. I appreciate your patience.
>>
>>Vincent, any luck on the problem yet?
>>
>>Thanks
>>Brian
>>
>>
>>

"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
> This behavior(Cannnot install KB891957 ) can occur if the log file or
> database corruption exists in the %Systemroot%\System32\Catroot2 folder.
> To
> eliminate this problem, follow these steps:

As I said in previous post, I've already done that.

Bottom line, there are really two problems:

1. Shadow copy doesn't work (on either of my domain controllers).
2. The backup program seems to be ignoring the /snap:off parameter to backup
without using shadow copy.

Brian

Hi,

Based on my research, this behavior may be caused by improper third party
Volume Shadow Provider. You may run "vssadmin list providers" and check to
see if any third party providers are listed and what the Shadow Copy
Provider"{63f8f587-1498-4f30-b2b7-018b04e15d5a}" is for.

I am not sure if you have Windows 2003 SP1 installed. If not, please update
the system to the latest Service Pack. The SP1 includes some updates for
VSS.

Let me know the results.

Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
================================================== ====
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================================================== ====



--------------------
>>NNTP-Posting-Date: Wed, 17 May 2006 08:33:14 -0500
>>From: "Brian" <wouldntulike2know>
>>Newsgroups: microsoft.public.windows.server.general
>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
<NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
<L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
<b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
<fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl>
>>Subject: Re: Problem with Shadow Copy
>>Date: Wed, 17 May 2006 09:33:13 -0400
>>X-Priority: 3
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w.net!cw.net!news-FFM2.ecrc.de!newscon06.news.prodigy.com!prodigy.ne t!border
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.golden.net!news.golden.net.POSTED!not-for-mail
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:96227
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
>>> This behavior(Cannnot install KB891957 ) can occur if the log file or
>>> database corruption exists in the %Systemroot%\System32\Catroot2
folder.
>>> To
>>> eliminate this problem, follow these steps:
>>
>>As I said in previous post, I've already done that.
>>
>>Bottom line, there are really two problems:
>>
>>1. Shadow copy doesn't work (on either of my domain controllers).
>>2. The backup program seems to be ignoring the /snap:off parameter to
backup
>>without using shadow copy.
>>
>>Brian
>>
>>
>>

"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
> Based on my research, this behavior may be caused by improper third party
> Volume Shadow Provider. You may run "vssadmin list providers" and check to
> see if any third party providers are listed and what the Shadow Copy
> Provider"{63f8f587-1498-4f30-b2b7-018b04e15d5a}" is for.

All that is on this system is 2003. Nothing extra was added, but here's the
result of the command:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7

> I am not sure if you have Windows 2003 SP1 installed.

Yes I do. Its installed on both my DCs.

Thanks
Brian

Hi Brian,

OK, let's consider install the hotfix KB 891957. Try following steps:

Method 1: Rename the Edb.log file
---------------------------------

To resolve this behavior, rename the Edb.log file, and then try to install
the program again. To rename the Edb.log file, follow these steps:

1. Click "Start", and then click "Run".
2. In the "Open" box, type "cmd" (without the quotation marks), and then
click "OK".
3. At the command prompt, type the following command, and then press ENTER:

"ren %systemroot%\system32\catroot2\Edb.log *.tst " (without the quotation
marks)

Method 2: Set Cryptographic Services to automatic
-------------------------------------------------

Set the Cryptographic Services to "Automatic", and then try to install the
program again. To set the Cryptographic Services to "Automatic", follow
these steps:

1. Start the "Administrative Tools" utility in "Control Panel".
2. Double-click "Services".
3. Right-click "Cryptographic Services", and then click "Properties".
4. Click "Automatic" for "Startup type", and then click "Start".

Method 3:
==========================
To register .dll files that are associated with Cryptographic Services,
follow these steps:

1. Click "Start", and then click "Run".
2. In the "Open" box, type "cmd" (without the quotation marks), and then
click "OK".
3. At the command prompt, type the following commands, and press ENTER
after each command:

"regsvr32 /u softpub.dll" (without the quotation marks)
"regsvr32 /u wintrust.dll" (without the quotation marks)
"regsvr32 /u initpki.dll" (without the quotation marks)
"regsvr32 /u dssenh.dll" (without the quotation marks)
"regsvr32 /u rsaenh.dll" (without the quotation marks)
"regsvr32 /u gpkcsp.dll" (without the quotation marks)
"regsvr32 /u sccbase.dll" (without the quotation marks)
"regsvr32 /u slbcsp.dll" (without the quotation marks)
"regsvr32 /u mssip32.dll" (without the quotation marks)
"regsvr32 /u cryptdlg.dll" (without the quotation marks)
"exit" (without the quotation marks)

Note: Click "OK" if you are prompted.

4. Restart your computer.
5. Click "Start", click "Run", type "cmd" (without the quotation marks) in
the "Open" box, and then click "OK".
6. At the command prompt, type the following commands, and press ENTER
after each command:


"regsvr32 softpub.dll" (without the quotation marks)
"regsvr32 wintrust.dll" (without the quotation marks)
"regsvr32 initpki.dll" (without the quotation marks)
"regsvr32 dssenh.dll" (without the quotation marks)
"regsvr32 rsaenh.dll" (without the quotation marks)
"regsvr32 gpkcsp.dll" (without the quotation marks)
"regsvr32 sccbase.dll" (without the quotation marks)
"regsvr32 slbcsp.dll" (without the quotation marks)
"regsvr32 mssip32.dll" (without the quotation marks)
"regsvr32 cryptdlg.dll" (without the quotation marks)
"exit" (without the quotation marks)

Now try to install KB 891957

Let me know the results.


Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
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--------------------
>>NNTP-Posting-Date: Thu, 18 May 2006 08:06:47 -0500
>>From: "Brian" <wouldntulike2know>
>>Newsgroups: microsoft.public.windows.server.general
>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
<NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
<L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
<b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
<fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl> <r_2dnU_uncqHu_bZRVn-ug@golden.net>
<P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
>>Subject: Re: Problem with Shadow Copy
>>Date: Thu, 18 May 2006 09:06:47 -0400
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
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complaint properly
>>X-Postfilter: 1.3.32
>>Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT FEEDS01.phx.gbl!newsfeed00
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>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:96341
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
>>> Based on my research, this behavior may be caused by improper third
party
>>> Volume Shadow Provider. You may run "vssadmin list providers" and check
to
>>> see if any third party providers are listed and what the Shadow Copy
>>> Provider"{63f8f587-1498-4f30-b2b7-018b04e15d5a}" is for.
>>
>>All that is on this system is 2003. Nothing extra was added, but here's
the
>>result of the command:
>>
>>vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
>>(C) Copyright 2001 Microsoft Corp.
>>
>>Provider name: 'Microsoft Software Shadow Copy provider 1.0'
>> Provider type: System
>> Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
>> Version: 1.0.0.7
>>
>>> I am not sure if you have Windows 2003 SP1 installed.
>>
>>Yes I do. Its installed on both my DCs.
>>
>>Thanks
>>Brian
>>
>>
>>

"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
> OK, let's consider install the hotfix KB 891957. Try following steps:
As I already said, I can't install it because I get an error. This happens
on both my domain controllers.

> Method 1: Rename the Edb.log file

This is KB822798, which as I said I've already gone completely though.

Does anyone have any *new* ideas I could try?

Thanks
Brian

Hi Brian,

This is a quick note to let you know that I am researching your issue and
will get back to you as soon as possible. I appreciate your patience.

Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties,and confers no rights.
================================================== ====



--------------------
>>NNTP-Posting-Date: Fri, 19 May 2006 08:56:39 -0500
>>From: "Brian" <wouldntulike2know>
>>Newsgroups: microsoft.public.windows.server.general
>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
<NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
<L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
<b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
<fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl> <r_2dnU_uncqHu_bZRVn-ug@golden.net>
<P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
<FM2dnRycPJ367PHZRVn-uA@golden.net> <qfZ#6JyeGHA.220@TK2MSFTNGXA01.phx.gbl>
>>Subject: Re: Problem with Shadow Copy
>>Date: Fri, 19 May 2006 09:56:39 -0400
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
>>X-RFC2646: Format=Flowed; Original
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
>>Message-ID: <ivOdnWOxLegKU_DZnZ2dnUVZ_umdnZ2d@golden.net>
>>Lines: 15
>>NNTP-Posting-Host: 209.183.155.70
>>X-Trace:
sv3-a6b6L0MhualT+QvPn7/RXN/LY6Z2tfIru/iJxNFhPLgllenHCd4qQV4m15T29lSa05Gm7xB3
d/9sAbn!ObgV/8YzC2jgo8kv6Paam+o9hMN5QK63JvQ9bjFfCVfLeaZLoqVPsq3 OxDL39EWKPbOi
IGU6FlhI!WZnyinSeGrw=
>>X-Complaints-To: abuse@golden.net
>>X-DMCA-Complaints-To: abuse@golden.net
>>X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers
>>X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your
complaint properly
>>X-Postfilter: 1.3.32
>>Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT FEEDS01.phx.gbl!newsfeed.c
w.net!cw.net!news-FFM2.ecrc.de!news.glorb.com!border1.nntp.dca.gigan ews.com!
nntp.giganews.com!local01.nntp.dca.giganews.com!nn tp.golden.net!news.golden.
net.POSTED!not-for-mail
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:96424
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
>>> OK, let's consider install the hotfix KB 891957. Try following steps:
>>As I already said, I can't install it because I get an error. This
happens
>>on both my domain controllers.
>>
>>> Method 1: Rename the Edb.log file
>>
>>This is KB822798, which as I said I've already gone completely though.
>>
>>Does anyone have any *new* ideas I could try?
>>
>>Thanks
>>Brian
>>
>>
>>

Hi Brian,

Sorry for delay in response due to my sickness last week.

I posted your issue in our internal forum but no response. I suggest you
collect some system information using Microsoft Configuration Capture
Utility , and please send the CAB (Zip) file to me.

Please download the tool:

http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_Alliance_X86.EXE

For more information and overview, please refer to link below:

KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)

http://support.microsoft.com/?id=818742

Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Report\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced, please
compress all of the result files under %systemroot%\MPSReport\Setup\Report
as a Zip file. (Note: %systemroot% is the folder where you install Windows.)

Please send me the CAB file via the email : v-xuwen@microsoft.com

Thanks

Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties,and confers no rights.
================================================== ====



--------------------
>>X-Tomcat-ID: 133551970
>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
<NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
<L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
<b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
<fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl> <r_2dnU_uncqHu_bZRVn-ug@golden.net>
<P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
<FM2dnRycPJ367PHZRVn-uA@golden.net> <qfZ#6JyeGHA.220@TK2MSFTNGXA01.phx.gbl>
<ivOdnWOxLegKU_DZnZ2dnUVZ_umdnZ2d@golden.net>
>>MIME-Version: 1.0
>>Content-Type: text/plain
>>Content-Transfer-Encoding: 7bit
>>From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
>>Organization: Microsoft
>>Date: Tue, 23 May 2006 08:42:27 GMT
>>Subject: Re: Problem with Shadow Copy
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>Message-ID: <DVxgZTkfGHA.3884@TK2MSFTNGXA01.phx.gbl>
>>Newsgroups: microsoft.public.windows.server.general
>>Lines: 77
>>Path: TK2MSFTNGXA01.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:96613
>>NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
>>
>>Hi Brian,
>>
>>This is a quick note to let you know that I am researching your issue and
>>will get back to you as soon as possible. I appreciate your patience.
>>
>>Best regards,
>>
>>Vincent Xu
>>Microsoft Online Partner Support
>>
>>================================================ ======
>>Get Secure! - www.microsoft.com/security
>>================================================ ======
>>When responding to posts, please "Reply to Group" via your newsreader so
>>that others
>>may learn and benefit from this issue.
>>================================================ ======
>>This posting is provided "AS IS" with no warranties,and confers no
rights.
>>================================================ ======
>>
>>
>>
>>--------------------
>>>>NNTP-Posting-Date: Fri, 19 May 2006 08:56:39 -0500
>>>>From: "Brian" <wouldntulike2know>
>>>>Newsgroups: microsoft.public.windows.server.general
>>>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
>><2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
>><NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
>><L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
>><b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
>><fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl>
<r_2dnU_uncqHu_bZRVn-ug@golden.net>
>><P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
>><FM2dnRycPJ367PHZRVn-uA@golden.net>
<qfZ#6JyeGHA.220@TK2MSFTNGXA01.phx.gbl>
>>>>Subject: Re: Problem with Shadow Copy
>>>>Date: Fri, 19 May 2006 09:56:39 -0400
>>>>X-Priority: 3
>>>>X-MSMail-Priority: Normal
>>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
>>>>X-RFC2646: Format=Flowed; Original
>>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
>>>>Message-ID: <ivOdnWOxLegKU_DZnZ2dnUVZ_umdnZ2d@golden.net>
>>>>Lines: 15
>>>>NNTP-Posting-Host: 209.183.155.70
>>>>X-Trace:
>>sv3-a6b6L0MhualT+QvPn7/RXN/LY6Z2tfIru/iJxNFhPLgllenHCd4qQV4m15T29lSa05Gm7x
B3
>>d/9sAbn!ObgV/8YzC2jgo8kv6Paam+o9hMN5QK63JvQ9bjFfCVfLeaZLoqVPsq3 OxDL39EWKPb
Oi
>>IGU6FlhI!WZnyinSeGrw=
>>>>X-Complaints-To: abuse@golden.net
>>>>X-DMCA-Complaints-To: abuse@golden.net
>>>>X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers
>>>>X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your
>>complaint properly
>>>>X-Postfilter: 1.3.32
>>>>Path:
>>TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MS FTFEEDS01.phx.gbl!newsfeed
.c
>>w.net!cw.net!news-FFM2.ecrc.de!news.glorb.com!border1.nntp.dca.gigan ews.co
m!
>>nntp.giganews.com!local01.nntp.dca.giganews.com! nntp.golden.net!news.golde
n.
>>net.POSTED!not-for-mail
>>>>Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.general:96424
>>>>X-Tomcat-NG: microsoft.public.windows.server.general
>>>>
>>>>"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
>>>>> OK, let's consider install the hotfix KB 891957. Try following steps:
>>>>As I already said, I can't install it because I get an error. This
>>happens
>>>>on both my domain controllers.
>>>>
>>>>> Method 1: Rename the Edb.log file
>>>>
>>>>This is KB822798, which as I said I've already gone completely though.
>>>>
>>>>Does anyone have any *new* ideas I could try?
>>>>
>>>>Thanks
>>>>Brian
>>>>
>>>>
>>>>
>>
>>

Hi Brian,

Just want to check how is everything going. If the problem persists, please
collect MPS report and I'll try to research.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

================================================== ====
Get Secure! - www.microsoft.com/security
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties,and confers no rights.
================================================== ====



--------------------
>>X-Tomcat-ID: 86546280
>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
<2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
<NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
<L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
<b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
<fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl> <r_2dnU_uncqHu_bZRVn-ug@golden.net>
<P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
<FM2dnRycPJ367PHZRVn-uA@golden.net> <qfZ#6JyeGHA.220@TK2MSFTNGXA01.phx.gbl>
<ivOdnWOxLegKU_DZnZ2dnUVZ_umdnZ2d@golden.net>
<DVxgZTkfGHA.3884@TK2MSFTNGXA01.phx.gbl>
>>MIME-Version: 1.0
>>Content-Type: text/plain
>>Content-Transfer-Encoding: 7bit
>>From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
>>Organization: Microsoft
>>Date: Mon, 29 May 2006 06:37:05 GMT
>>Subject: Re: Problem with Shadow Copy
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>Message-ID: <N9UWSpugGHA.4948@TK2MSFTNGXA01.phx.gbl>
>>Newsgroups: microsoft.public.windows.server.general
>>Lines: 152
>>Path: TK2MSFTNGXA01.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:97039
>>NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
>>
>>Hi Brian,
>>
>>Sorry for delay in response due to my sickness last week.
>>
>>I posted your issue in our internal forum but no response. I suggest you
>>collect some system information using Microsoft Configuration Capture
>>Utility , and please send the CAB (Zip) file to me.
>>
>>Please download the tool:
>>
>>http://download.microsoft.com/downlo...fe5-a579-30b0b
d9
>>15706/MPSRPT_Alliance_X86.EXE
>>
>>For more information and overview, please refer to link below:
>>
>>KB818742 Overview of the Microsoft Configuration Capture Utility
>>(MPS_REPORTS)
>>
>>http://support.microsoft.com/?id=818742
>>
>>Note: The CAB file will be generated for your convenience in the
>>%systemroot%\MPSReports\Setup\Report\Cab directory called
>>%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
>>generated by the MPS Reporting Tool. If the CAB file isn't produced,
please
>>compress all of the result files under
%systemroot%\MPSReport\Setup\Report
>>as a Zip file. (Note: %systemroot% is the folder where you install
Windows.)
>>
>>Please send me the CAB file via the email : v-xuwen@microsoft.com
>>
>>Thanks
>>
>>Best regards,
>>
>>Vincent Xu
>>Microsoft Online Partner Support
>>
>>================================================ ======
>>Get Secure! - www.microsoft.com/security
>>================================================ ======
>>When responding to posts, please "Reply to Group" via your newsreader so
>>that others
>>may learn and benefit from this issue.
>>================================================ ======
>>This posting is provided "AS IS" with no warranties,and confers no
rights.
>>================================================ ======
>>
>>
>>
>>--------------------
>>>>X-Tomcat-ID: 133551970
>>>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
>><2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
>><NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net>
>><L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
>><b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
>><fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl>
<r_2dnU_uncqHu_bZRVn-ug@golden.net>
>><P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
>><FM2dnRycPJ367PHZRVn-uA@golden.net>
<qfZ#6JyeGHA.220@TK2MSFTNGXA01.phx.gbl>
>><ivOdnWOxLegKU_DZnZ2dnUVZ_umdnZ2d@golden.net>
>>>>MIME-Version: 1.0
>>>>Content-Type: text/plain
>>>>Content-Transfer-Encoding: 7bit
>>>>From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
>>>>Organization: Microsoft
>>>>Date: Tue, 23 May 2006 08:42:27 GMT
>>>>Subject: Re: Problem with Shadow Copy
>>>>X-Tomcat-NG: microsoft.public.windows.server.general
>>>>Message-ID: <DVxgZTkfGHA.3884@TK2MSFTNGXA01.phx.gbl>
>>>>Newsgroups: microsoft.public.windows.server.general
>>>>Lines: 77
>>>>Path: TK2MSFTNGXA01.phx.gbl
>>>>Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.general:96613
>>>>NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
>>>>
>>>>Hi Brian,
>>>>
>>>>This is a quick note to let you know that I am researching your issue
and
>>>>will get back to you as soon as possible. I appreciate your patience.
>>>>
>>>>Best regards,
>>>>
>>>>Vincent Xu
>>>>Microsoft Online Partner Support
>>>>
>>>>============================================== ========
>>>>Get Secure! - www.microsoft.com/security
>>>>============================================== ========
>>>>When responding to posts, please "Reply to Group" via your newsreader
so
>>>>that others
>>>>may learn and benefit from this issue.
>>>>============================================== ========
>>>>This posting is provided "AS IS" with no warranties,and confers no
>>rights.
>>>>============================================== ========
>>>>
>>>>
>>>>
>>>>--------------------
>>>>>>NNTP-Posting-Date: Fri, 19 May 2006 08:56:39 -0500
>>>>>>From: "Brian" <wouldntulike2know>
>>>>>>Newsgroups: microsoft.public.windows.server.general
>>>>>>References: <F98C7CEA-1CE1-4CF3-B90D-0280850BA8CF@microsoft.com>
>>>><2UuZq6KdGHA.220@TK2MSFTNGXA01.phx.gbl>
>>>><NtGdnV8Ig4305_7ZnZ2dnUVZ_sGdnZ2d@golden.net >
>>>><L1zUedadGHA.188@TK2MSFTNGXA01.phx.gbl>
>>>><b-CdnUrWk_TKsvfZnZ2dnUVZ_tCdnZ2d@golden.net>
>>>><fTUl$WYeGHA.188@TK2MSFTNGXA01.phx.gbl>
>><r_2dnU_uncqHu_bZRVn-ug@golden.net>
>>>><P6odBSleGHA.3900@TK2MSFTNGXA01.phx.gbl>
>>>><FM2dnRycPJ367PHZRVn-uA@golden.net>
>><qfZ#6JyeGHA.220@TK2MSFTNGXA01.phx.gbl>
>>>>>>Subject: Re: Problem with Shadow Copy
>>>>>>Date: Fri, 19 May 2006 09:56:39 -0400
>>>>>>X-Priority: 3
>>>>>>X-MSMail-Priority: Normal
>>>>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
>>>>>>X-RFC2646: Format=Flowed; Original
>>>>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
>>>>>>Message-ID: <ivOdnWOxLegKU_DZnZ2dnUVZ_umdnZ2d@golden.net>
>>>>>>Lines: 15
>>>>>>NNTP-Posting-Host: 209.183.155.70
>>>>>>X-Trace:
>>>>sv3-a6b6L0MhualT+QvPn7/RXN/LY6Z2tfIru/iJxNFhPLgllenHCd4qQV4m15T29lSa05Gm
7x
>>B3
>>>>d/9sAbn!ObgV/8YzC2jgo8kv6Paam+o9hMN5QK63JvQ9bjFfCVfLeaZLoqVPsq3 OxDL39EWK
Pb
>>Oi
>>>>IGU6FlhI!WZnyinSeGrw=
>>>>>>X-Complaints-To: abuse@golden.net
>>>>>>X-DMCA-Complaints-To: abuse@golden.net
>>>>>>X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers
>>>>>>X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your
>>>>complaint properly
>>>>>>X-Postfilter: 1.3.32
>>>>>>Path:
>>>>TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2 MSFTFEEDS01.phx.gbl!newsfe
ed
>>.c
>>>>w.net!cw.net!news-FFM2.ecrc.de!news.glorb.com!border1.nntp.dca.gigan ews.
co
>>m!
>>>>nntp.giganews.com!local01.nntp.dca.giganews.co m!nntp.golden.net!news.gol
de
>>n.
>>>>net.POSTED!not-for-mail
>>>>>>Xref: TK2MSFTNGXA01.phx.gbl
>>microsoft.public.windows.server.general:96424
>>>>>>X-Tomcat-NG: microsoft.public.windows.server.general
>>>>>>
>>>>>>"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
>>>>>>> OK, let's consider install the hotfix KB 891957. Try following
steps:
>>>>>>As I already said, I can't install it because I get an error. This
>>>>happens
>>>>>>on both my domain controllers.
>>>>>>
>>>>>>> Method 1: Rename the Edb.log file
>>>>>>
>>>>>>This is KB822798, which as I said I've already gone completely though.
>>>>>>
>>>>>>Does anyone have any *new* ideas I could try?
>>>>>>
>>>>>>Thanks
>>>>>>Brian
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>
>>

"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote
> Just want to check how is everything going. If the problem persists,
> please
> collect MPS report and I'll try to research.

Sorry for the delay. MPS report is on its way to the above address.

Thanks