Server 2003 Std Tape Backup Issues

Hi All

I have a brand new intel server with a sony internal AIT3 tape drive. When
using either ntbackup or the newest version of backupexec with all hotfixes i
cannot get a successfull backup. It randomly fails whenever it likes. It will
sometimes get to the 2gb mark but most times its anywhere between 500mb to
the 1gb point. I have tested the drive with the sony tape utility and it says
its fine. It has the latest firmware and drivers. The specific error i am
getting is:

NTBACKUP:

Error: An inconsistency was encountered on the requested media. The
operation was ended.

Backup completed on 14/01/2005 at 10:49 AM.
Directories: 426
Files: 7972
Bytes: 1,085,233,930
Time: 8 minutes and 57 seconds

Error: C: is not a valid drive, or you do not have access.


Error: An inconsistency was encountered on the requested media.

Error: D: is not a valid drive, or you do not have access.


Error: An inconsistency was encountered on the requested media.

BackupEXEC:


Backup - D: Storage device "SONY 1" reported an error on a request to write
data to media.

Error reported:
The request could not be performed because of an I/O device error.


Strange this is that yesterday i backuped up each component seperately ie- C
drive then D drive and system state in seperate jobs and they worked ? But no
longer. Im really out of ideas on this one. Have now applied the Sp1 Rc1 for
server 2003 as directed by ms but still no avail. HELP.

Any help is greatly appreciated. Many thanks

Since both apps are failing, I suspect the driver.
See it Sony or Microsoft have a newer driver.



On Thu, 13 Jan 2005 18:47:03 -0800, Jarrod Morrison <Jarrod Morrison@discussions.microsoft.com> wrote:

>Hi All
>
>I have a brand new intel server with a sony internal AIT3 tape drive. When
>using either ntbackup or the newest version of backupexec with all hotfixes i
>cannot get a successfull backup. It randomly fails whenever it likes. It will
>sometimes get to the 2gb mark but most times its anywhere between 500mb to
>the 1gb point. I have tested the drive with the sony tape utility and it says
>its fine. It has the latest firmware and drivers. The specific error i am
>getting is:
>
>NTBACKUP:
>
>Error: An inconsistency was encountered on the requested media. The
>operation was ended.
>
>Backup completed on 14/01/2005 at 10:49 AM.
>Directories: 426
>Files: 7972
>Bytes: 1,085,233,930
>Time: 8 minutes and 57 seconds
>
>Error: C: is not a valid drive, or you do not have access.
>
>
>Error: An inconsistency was encountered on the requested media.
>
>Error: D: is not a valid drive, or you do not have access.
>
>
>Error: An inconsistency was encountered on the requested media.
>
>BackupEXEC:
>
>
>Backup - D: Storage device "SONY 1" reported an error on a request to write
>data to media.
>
>Error reported:
>The request could not be performed because of an I/O device error.
>
>
>Strange this is that yesterday i backuped up each component seperately ie- C
>drive then D drive and system state in seperate jobs and they worked ? But no
>longer. Im really out of ideas on this one. Have now applied the Sp1 Rc1 for
>server 2003 as directed by ms but still no avail. HELP.
>
>Any help is greatly appreciated. Many thanks


Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com

Since both apps are failing, I suspect the driver.
See it Sony or Microsoft have a newer driver.



On Thu, 13 Jan 2005 18:47:03 -0800, Jarrod Morrison <Jarrod Morrison@discussions.microsoft.com> wrote:

>Hi All
>
>I have a brand new intel server with a sony internal AIT3 tape drive. When
>using either ntbackup or the newest version of backupexec with all hotfixes i
>cannot get a successfull backup. It randomly fails whenever it likes. It will
>sometimes get to the 2gb mark but most times its anywhere between 500mb to
>the 1gb point. I have tested the drive with the sony tape utility and it says
>its fine. It has the latest firmware and drivers. The specific error i am
>getting is:
>
>NTBACKUP:
>
>Error: An inconsistency was encountered on the requested media. The
>operation was ended.
>
>Backup completed on 14/01/2005 at 10:49 AM.
>Directories: 426
>Files: 7972
>Bytes: 1,085,233,930
>Time: 8 minutes and 57 seconds
>
>Error: C: is not a valid drive, or you do not have access.
>
>
>Error: An inconsistency was encountered on the requested media.
>
>Error: D: is not a valid drive, or you do not have access.
>
>
>Error: An inconsistency was encountered on the requested media.
>
>BackupEXEC:
>
>
>Backup - D: Storage device "SONY 1" reported an error on a request to write
>data to media.
>
>Error reported:
>The request could not be performed because of an I/O device error.
>
>
>Strange this is that yesterday i backuped up each component seperately ie- C
>drive then D drive and system state in seperate jobs and they worked ? But no
>longer. Im really out of ideas on this one. Have now applied the Sp1 Rc1 for
>server 2003 as directed by ms but still no avail. HELP.
>
>Any help is greatly appreciated. Many thanks


Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com

[cyabro]

Hi,

Getting the exact same errors on a new server running SBS2003 SP1 with the latest Sony drivers for the tape drive.

Did this ever get a solution?