no processes visible in task manager

Hello,

I have the following problem on a win2k server sp4:

Recently we sometimes get the following entries in the eventlog :
PerfOS eventid 2012
Unable to get system process information from system. Status code returned
is data DWORD 0.

If you then look in task manager there are no processes running anymore...?

After a while there are also 2 popups :
winlogon.exe - Application Error : The application failed to initialize
properly .

csrss.exe - Unable To Locate DLL : The dynamic link library winsrv could not
be found in the specified path Default Load Path.

After these 2 popups I cannot execute any program anymore on the server
except for windows explorer. The file access to the server over the network
keeps on working though.

PS : the problem always seems to start when someone is copying a large
amount of data to or from this server.

Any ideas?

thanks,
tom

I have the same problem on W2k3 enterprise.
I suspect its memory related but have not found a solution yet.
we use 16gb of ram with /PAE and /3gb in the boot.ini. We run a couple of
apps on the box inc SQL server ent (awe is enabled) and veritas backup exec.
I've noticed the problem when using remote desktop as well. Eventually the
box slows down to the point were large file transfers simply dont work (8GB
and larger).

I've found no information searching here or the web at large, any ideas out
there?

"tom" wrote:

> Hello,
>
> I have the following problem on a win2k server sp4:
>
> Recently we sometimes get the following entries in the eventlog :
> PerfOS eventid 2012
> Unable to get system process information from system. Status code returned
> is data DWORD 0.
>
> If you then look in task manager there are no processes running anymore...?
>
> After a while there are also 2 popups :
> winlogon.exe - Application Error : The application failed to initialize
> properly .
>
> csrss.exe - Unable To Locate DLL : The dynamic link library winsrv could not
> be found in the specified path Default Load Path.
>
> After these 2 popups I cannot execute any program anymore on the server
> except for windows explorer. The file access to the server over the network
> keeps on working though.
>
> PS : the problem always seems to start when someone is copying a large
> amount of data to or from this server.
>
> Any ideas?
>
> thanks,
> tom

I have the same problem on W2k3 enterprise.
I suspect its memory related but have not found a solution yet.
we use 16gb of ram with /PAE and /3gb in the boot.ini. We run a couple of
apps on the box inc SQL server ent (awe is enabled) and veritas backup exec.
I've noticed the problem when using remote desktop as well. Eventually the
box slows down to the point were large file transfers simply dont work (8GB
and larger).

I've found no information searching here or the web at large, any ideas out
there?

"tom" wrote:

> Hello,
>
> I have the following problem on a win2k server sp4:
>
> Recently we sometimes get the following entries in the eventlog :
> PerfOS eventid 2012
> Unable to get system process information from system. Status code returned
> is data DWORD 0.
>
> If you then look in task manager there are no processes running anymore...?
>
> After a while there are also 2 popups :
> winlogon.exe - Application Error : The application failed to initialize
> properly .
>
> csrss.exe - Unable To Locate DLL : The dynamic link library winsrv could not
> be found in the specified path Default Load Path.
>
> After these 2 popups I cannot execute any program anymore on the server
> except for windows explorer. The file access to the server over the network
> keeps on working though.
>
> PS : the problem always seems to start when someone is copying a large
> amount of data to or from this server.
>
> Any ideas?
>
> thanks,
> tom

We have experienced an identical problem. Has anyone ever come up with
an solution to this? Another item we noticed was that this registry
key kept getting changed to a 1 even after setting it to a 0 multiple
times.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Disable
Performance Counters

Any response would be greatly appreciated.

Thanks,

Ken



Kal wrote:
> I have the same problem on W2k3 enterprise.
> I suspect its memory related but have not found a solution yet.
> we use 16gb of ram with /PAE and /3gb in the boot.ini. We run a
couple of
> apps on the box inc SQL server ent (awe is enabled) and veritas
backup exec.
> I've noticed the problem when using remote desktop as well.
Eventually the
> box slows down to the point were large file transfers simply dont
work (8GB
> and larger).
>
> I've found no information searching here or the web at large, any
ideas out
> there?
>
> "tom" wrote:
>
> > Hello,
> >
> > I have the following problem on a win2k server sp4:
> >
> > Recently we sometimes get the following entries in the eventlog :
> > PerfOS eventid 2012
> > Unable to get system process information from system. Status code
returned
> > is data DWORD 0.
> >
> > If you then look in task manager there are no processes running
anymore...?
> >
> > After a while there are also 2 popups :
> > winlogon.exe - Application Error : The application failed to
initialize
> > properly .
> >
> > csrss.exe - Unable To Locate DLL : The dynamic link library winsrv
could not
> > be found in the specified path Default Load Path.
> >
> > After these 2 popups I cannot execute any program anymore on the
server
> > except for windows explorer. The file access to the server over the
network
> > keeps on working though.
> >
> > PS : the problem always seems to start when someone is copying a
large
> > amount of data to or from this server.
> >
> > Any ideas?
> >
> > thanks,
> > tom

We have experienced an identical problem. Has anyone ever come up with
an solution to this? Another item we noticed was that this registry
key kept getting changed to a 1 even after setting it to a 0 multiple
times.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Disable
Performance Counters

Any response would be greatly appreciated.

Thanks,

Ken



Kal wrote:
> I have the same problem on W2k3 enterprise.
> I suspect its memory related but have not found a solution yet.
> we use 16gb of ram with /PAE and /3gb in the boot.ini. We run a
couple of
> apps on the box inc SQL server ent (awe is enabled) and veritas
backup exec.
> I've noticed the problem when using remote desktop as well.
Eventually the
> box slows down to the point were large file transfers simply dont
work (8GB
> and larger).
>
> I've found no information searching here or the web at large, any
ideas out
> there?
>
> "tom" wrote:
>
> > Hello,
> >
> > I have the following problem on a win2k server sp4:
> >
> > Recently we sometimes get the following entries in the eventlog :
> > PerfOS eventid 2012
> > Unable to get system process information from system. Status code
returned
> > is data DWORD 0.
> >
> > If you then look in task manager there are no processes running
anymore...?
> >
> > After a while there are also 2 popups :
> > winlogon.exe - Application Error : The application failed to
initialize
> > properly .
> >
> > csrss.exe - Unable To Locate DLL : The dynamic link library winsrv
could not
> > be found in the specified path Default Load Path.
> >
> > After these 2 popups I cannot execute any program anymore on the
server
> > except for windows explorer. The file access to the server over the
network
> > keeps on working though.
> >
> > PS : the problem always seems to start when someone is copying a
large
> > amount of data to or from this server.
> >
> > Any ideas?
> >
> > thanks,
> > tom