Yet another Server 2003 disconnect problem

[medic1202]

Hello again,

I`ve had employees coming up to be the past couple of days saying that they randomly keep getting disconnected. They say its been happening for awhile and its really random. They get disconnected more in the am and more at night then right in the middle of there busy day. I too have noticed something last night when trying to backup are server. I kept getting timed out when I was using remote desktop at my house. We use Acronis Cloud to back up information and I noticed last night It did not complete ethier. Reading the log it looked like I had a disconnect/time out every 15-45mins randomly.

Any one know what I should be looking for? My internet connection to the server says its been connected for a few days. My isp says they havent had a disconnect in 15 weeks (which i know is a lie =) )... Some people get booted out completly using one a ip adress 192.168.52.210 and other people on 192.168.52.183 just cant use the internet(web browers).. Let me know if you need me to post anything

Another note.. I can ping are main router 192.168.52.1 but I cant ping yahoo.com or anythin when the server seems to disconnect.. Thanks

Greg

[JyotiT]

I think that you should better run a network monitor trace and check it to see if you are finding anything to be suspicious as such.If you have not tried it then try it out and see what you get.

[medic1202]

What would be a good way to see a trace.. Just had disconnects over the weekend but when I looked at the lan connections on the network adapter cars it said it was connected for 4 days..

[EINSTEIN_007]

You can try to Collect network trace log for any kind of analysis (you and your hosted supported need to work together). For that download the network trace monitor tool and enable it in both side, then collect the log when the issue occurs. How to capture network traffic with Network Monitor can be seen at the below link:
http://support.microsoft.com/kb/148942

[medic1202]

thanks i`ll give it a try..