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Windows Server 2003 Reboot Error

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  #1  
Old 15-08-2011
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Join Date: Aug 2011
Location: Belfast
Posts: 3
Windows Server 2003 Reboot Error

Hi all,

This is the first time I've posted but i've been reading for quite some time.

I have an issue with a W2K3 server here. It reboots without warning at random intervals of the day...the stop error is as follows.

Reason Code: 0x805000f

Bug ID:

Bugcheck String: 0x00000050 (0xb5f5a310, 0x00000000, 0xb8659306, 0x00000000)

Comment: 0x00000050 (0xb5f5a310, 0x00000000, 0xb8659306, 0x00000000)


Any idea what could be the cause of this? If you need any further info please ask.

Thanks in advance
Kieran

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  #2  
Old 15-08-2011
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Join Date: Aug 2011
Location: Belfast
Posts: 3
Re: Windows Server 2003 Reboot Error

As Extra info...the following is the dump log taken from the machine.

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: mrxsmb

FAULTING_MODULE: 80800000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4dbac376

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
b5f5a310

FAULTING_IP:
mrxsmb+a306
b8659306 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]

MM_INTERNAL_CODE: 0

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 8085ed47 to 80827c83

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
b7af0a64 8085ed47 00000050 b5f5a310 00000000 nt!KeBugCheckEx+0x1b
b7af0adc 8088c820 00000000 b5f5a310 00000000 nt!NtFreeVirtualMemory+0x7747
b7af0b08 80892d16 000007ff 00005000 00000000 nt!Kei386EoiHelper+0x2728
b7af0b80 b865927e 960e37d4 00000000 960e3610 nt!ExAllocatePoolWithTag+0x19e
b7af0bb4 b867bfea 9346b1e0 00000000 960e37d4 mrxsmb+0xa27e
b7af0bf0 b867e5a3 b867e6b7 00000000 00000005 mrxsmb+0x2cfea
b7af0c2c b867c4be 960e369c 94d58c80 960e34f0 mrxsmb+0x2f5a3
b7af0c54 b865f454 960e34f0 00000000 93397d80 mrxsmb+0x2d4be
b7af0c6c b865fb4a b7af0c94 00000000 957ffcf0 mrxsmb+0x10454
b7af0ca0 b8650d32 9346b1e0 00000000 b8673400 mrxsmb+0x10b4a
b7af0cec b8678f95 00000000 954bf1b8 957ffcf0 mrxsmb+0x1d32
b7af0d08 b8681550 00000000 00000000 951a5da0 mrxsmb+0x29f95
b7af0d28 b8690bd1 960c9300 951a5da0 00000000 mrxsmb+0x32550
b7af0d48 b866482c 960c9300 00000000 95b4cb58 mrxsmb+0x41bd1
b7af0d5c b86c8ee0 960c9300 b86d17fc b7af0d9c mrxsmb+0x1582c
b7af0d6c b86c61f2 95b4cb58 00000000 954777e8 rdbss!RxDispatchToWorkerThread+0xa1
b7af0d9c b86dba28 006d17fc b86d19e8 b7af0ddc rdbss!RxAllocatePoolWithTag+0xb2
b7af0dac 80949c88 b86d17fc 00000000 00000000 rdbss!RxIndicateChangeOfBufferingStateForSrvOpen+0x5f1
b7af0ddc 8088e0e2 b86dba0e b86d17fc 00000000 nt!PsRemoveCreateThreadNotifyRoutine+0x21e
00000000 00000000 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x572


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
mrxsmb+a306
b8659306 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]

SYMBOL_NAME: mrxsmb+a306

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: mrxsmb.sys

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

Also the make and spec of the machine is as follows.

Make: DELL PowerEdge R900
OS: WIndows Server 2003 SP2
cpu: 16 Core 2.13 Ghz Intel Xeon
Memory: 32763 MB

Appreciate any help you can give me.
Thanks
Kieran
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  #3  
Old 16-08-2011
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Join Date: Nov 2008
Posts: 1,066
Re: Windows Server 2003 Reboot Error

There is an link below which has more information on this error. The link also has an attached hotfix which can troubleshoot this error. You have to download the same and run it. This error is related to master browser and for troubleshooting stuff you can try using Error 8003. Go go Services in the Administration Panel and then click on Services. In that go in Computer Browser and then start the service by right clicking on it. STOP 0x00000027 in mrxsmb.sys error
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