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2008 SBS shadow backup error

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  #1  
Old 02-12-2008
Member
 
Join Date: Dec 2008
Posts: 17
2008 SBS shadow backup error

Hello,

I'm getting the following error on my 2008 SBS when doing backups.

"A Volume Shadow Copy Service operation failed. Unknown error (0x800423f4)"

I have disabled the Shadow copy service and stopped SQL but am still getting this error.

Any help is appreciated.

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  #2  
Old 03-12-2008
Luca Chiaverini
 
Posts: n/a
Re: 2008 SBS shadow backup error



"dsshon" <dsshon.3jrrjb@DoNotSpam.com> wrote in message
news:dsshon.3jrrjb@DoNotSpam.com...
>
> Hello,
>
> I'm getting the following error on my 2008 SBS when doing backups.
>
> "A Volume Shadow Copy Service operation failed. Unknown error
> (0x800423f4)"
>
> I have disabled the Shadow copy service and stopped SQL but am still
> getting this error.
>
> Any help is appreciated.
>
>
> --
> dsshon
> ------------------------------------------------------------------------
> dsshon's Profile: http://forums.techarena.in/members/dsshon.htm
> View this thread:
> 2008 SBS shadow backup error
>
> http://forums.techarena.in
>



Hello,

can you see the following error in the Application event log?
Event ID: 12290
Description:
Volume Shadow Copy Service warning: ASR writer Error 0x80070001. hr =
0x00000000

Is KB952580 -- Rollup 4 for Exchange server 2007 Service Pack 1 installed?

It's also possible that the issue is related to an OEM partition on the
disk(s) marked as active: ->

Cause:
Presence of a OEM Partition active, not recognised from the ASR Writer.

R?solution:
Delete the OEM partition and mark active the windows system boot partition:

Instead of deleting it, its possible to mark a different partition as
active:
1. Open a command prompt as Administrator.
Run diskpart and press enter
list disk
sel disk 0
sel partition 2
active

However:
"but as system files and folders i.e. BootMgr file and the \boot folder will
also be located on
OEM partition. So, there are good chances that server will go into no-boot
situation after C:\ will be marked as active as BootMgr file and the \boot
folder
will not be there."

So, some more steps must be added:
1. Copy the BootMgr file and the \boot folder to the c: volume from a
different
2008 server
2. Set C: as active in Disk Management.
3. Boot to Command prompt using the 2008 DVD
4. Use diskpart to set C: as active using the following commands:
DISKPART
SELECT DISK 0
SELECT VOLUME 2 (assuming volume 2 is your C: and has Windows in it)
ACTIVE
EXIT
5. Use attrib -h -s c:\boot\bcd to remove system and hidden attributes of
bcd
file.
6. Rename the bcd file.
7. run bootrec /rebuildBCD - be sure to click "Y" to add the Windows path.
8. Optional: run x:\sources\recovery\startrep.exe from the command prompt
9. Restart the server


I hope this helps.

Best regards,
Luca Chiaverini





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  #3  
Old 01-01-2009
Member
 
Join Date: Dec 2008
Posts: 17
Re: 2008 SBS shadow backup error

Thanks Luca! It worked. :) I did however have to rebuild BCD from a server CD as I got a "cannot locate bootmgr." It's all good now though. Thanks again.
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