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SBS 2003 SP2 backup failed with error creating volume shadow copy

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  #1  
Old 15-10-2008
Rayson
 
Posts: n/a
SBS 2003 SP2 backup failed with error creating volume shadow copy

Error returned while creating the volume shadow copy:0x8007000e.
Symptom is exactly as described in hotfix 907875.
However as SP2 already included fixes for 907875, cannot apply it any more.
Not able to follow workaround solution as no boot.ini file can be found.
Re-registered the vss services only work for two days and failed again.
Server configuration:
Intel Xeon 3GHz
1GB memory
hard disk 150GB, only using 30GB of it
maximum page file size set to 4GB

Any suggestion?

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  #2  
Old 15-10-2008
Edwin vMierlo [MVP]
 
Posts: n/a
Re: SBS 2003 SP2 backup failed with error creating volume shadow copy

you can find the boot.ini on the root of the C:\ drive
It is hidden and flagged as a system file, on the CMD prompt type:

C:\>attrib boot.ini

and you can see the file

rgds,
Edwin.


"Rayson" <Rayson@discussions.microsoft.com> wrote in message
news:09864962-6598-4BBD-813C-9F0842BD439D@microsoft.com...
> Error returned while creating the volume shadow copy:0x8007000e.
> Symptom is exactly as described in hotfix 907875.
> However as SP2 already included fixes for 907875, cannot apply it any

more.
> Not able to follow workaround solution as no boot.ini file can be found.
> Re-registered the vss services only work for two days and failed again.
> Server configuration:
> Intel Xeon 3GHz
> 1GB memory
> hard disk 150GB, only using 30GB of it
> maximum page file size set to 4GB
>
> Any suggestion?



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  #3  
Old 16-10-2008
Rayson
 
Posts: n/a
Re: SBS 2003 SP2 backup failed with error creating volume shadow c

Thanks, Edwin.
However there is no /3GB switch as mentioned in the workaround solution of
907875!

"Edwin vMierlo [MVP]" wrote:

> you can find the boot.ini on the root of the C:\ drive
> It is hidden and flagged as a system file, on the CMD prompt type:
>
> C:\>attrib boot.ini
>
> and you can see the file
>
> rgds,
> Edwin.
>
>
> "Rayson" <Rayson@discussions.microsoft.com> wrote in message
> news:09864962-6598-4BBD-813C-9F0842BD439D@microsoft.com...
> > Error returned while creating the volume shadow copy:0x8007000e.
> > Symptom is exactly as described in hotfix 907875.
> > However as SP2 already included fixes for 907875, cannot apply it any

> more.
> > Not able to follow workaround solution as no boot.ini file can be found.
> > Re-registered the vss services only work for two days and failed again.
> > Server configuration:
> > Intel Xeon 3GHz
> > 1GB memory
> > hard disk 150GB, only using 30GB of it
> > maximum page file size set to 4GB
> >
> > Any suggestion?

>
>
>

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  #4  
Old 16-10-2008
Edwin vMierlo [MVP]
 
Posts: n/a
Re: SBS 2003 SP2 backup failed with error creating volume shadow c

do you actually get the Event ID 21 in the event log ?

please copy the event into a post

any other errors at that time, or leading up to it ?

thanks,
Edwin.



"Rayson" <Rayson@discussions.microsoft.com> wrote in message
news:28285F58-40F8-438F-B0DF-BE9655631986@microsoft.com...
> Thanks, Edwin.
> However there is no /3GB switch as mentioned in the workaround solution of
> 907875!
>
> "Edwin vMierlo [MVP]" wrote:
>
> > you can find the boot.ini on the root of the C:\ drive
> > It is hidden and flagged as a system file, on the CMD prompt type:
> >
> > C:\>attrib boot.ini
> >
> > and you can see the file
> >
> > rgds,
> > Edwin.
> >
> >
> > "Rayson" <Rayson@discussions.microsoft.com> wrote in message
> > news:09864962-6598-4BBD-813C-9F0842BD439D@microsoft.com...
> > > Error returned while creating the volume shadow copy:0x8007000e.
> > > Symptom is exactly as described in hotfix 907875.
> > > However as SP2 already included fixes for 907875, cannot apply it any

> > more.
> > > Not able to follow workaround solution as no boot.ini file can be

found.
> > > Re-registered the vss services only work for two days and failed

again.
> > > Server configuration:
> > > Intel Xeon 3GHz
> > > 1GB memory
> > > hard disk 150GB, only using 30GB of it
> > > maximum page file size set to 4GB
> > >
> > > Any suggestion?

> >
> >
> >



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  #5  
Old 17-10-2008
Rayson
 
Posts: n/a
Re: SBS 2003 SP2 backup failed with error creating volume shadow c

Yes, detail event log and backup log included below.
In the event log, there were 6 information messages before the error and 4
information messages after that.
They are:
Info --> The Removable Storage service was successfully sent a start control.
Info --> The Removable Storage service entered the running state.
Info --> The Volume Shadow Copy service was successfully sent a start control.
Info --> The Volume Shadow Copy service entered the running state.
Info --> The Microsoft Software Shadow Copy Provider service was
successfully sent a start control.
Info --> The Microsoft Software Shadow Copy Provider service entered the
running state.
Error --> The flush and hold operation for volume C: was aborted because of
low available system memory.
Info --> RSM was stopped.
Info --> The Removable Storage service entered the stopped state.
Info --> The Volume Shadow Copy service entered the stopped state.
Info --> The Microsoft Software Shadow Copy Provider service entered the
stopped state.

Detail event log

Event Type: Error
Event Source: VolSnap
Event Category: None
Event ID: 21
Date: 10/14/2008
Time: 11:01:48 PM
User: N/A
Computer: SBS
Description:
The flush and hold operation for volume C: was aborted because of low
available system memory.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 58 00 ......X.
0008: 00 00 00 00 15 00 06 c0 .......A
0010: 03 00 00 00 9a 00 00 c0 ....?..A
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Detail backup log

14/10/2008 23:00
-------------------------------
Date: 14/10/2008
Time: 23:00
User: SYSTEM
-------------------------------

Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 14/10/2008 at 23:00" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "\\nas\sbsbackup\Backup
Files\Small Business Server Backup (02).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup05.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (02).bkf created 14/10/2008 at
23:00"

Volume shadow copy creation: Attempt 1.

Error returned while creating the volume shadow copy:0x8007000e.

Error returned while creating the volume shadow copy:Not enough storage is
available to complete this operation.
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Tuesday, 14 October, 2008 23:02
Backup Runner finished.


"Edwin vMierlo [MVP]" wrote:

> do you actually get the Event ID 21 in the event log ?
>
> please copy the event into a post
>
> any other errors at that time, or leading up to it ?
>
> thanks,
> Edwin.
>
>
>
> "Rayson" <Rayson@discussions.microsoft.com> wrote in message
> news:28285F58-40F8-438F-B0DF-BE9655631986@microsoft.com...
> > Thanks, Edwin.
> > However there is no /3GB switch as mentioned in the workaround solution of
> > 907875!
> >
> > "Edwin vMierlo [MVP]" wrote:
> >
> > > you can find the boot.ini on the root of the C:\ drive
> > > It is hidden and flagged as a system file, on the CMD prompt type:
> > >
> > > C:\>attrib boot.ini
> > >
> > > and you can see the file
> > >
> > > rgds,
> > > Edwin.
> > >
> > >
> > > "Rayson" <Rayson@discussions.microsoft.com> wrote in message
> > > news:09864962-6598-4BBD-813C-9F0842BD439D@microsoft.com...
> > > > Error returned while creating the volume shadow copy:0x8007000e.
> > > > Symptom is exactly as described in hotfix 907875.
> > > > However as SP2 already included fixes for 907875, cannot apply it any
> > > more.
> > > > Not able to follow workaround solution as no boot.ini file can be

> found.
> > > > Re-registered the vss services only work for two days and failed

> again.
> > > > Server configuration:
> > > > Intel Xeon 3GHz
> > > > 1GB memory
> > > > hard disk 150GB, only using 30GB of it
> > > > maximum page file size set to 4GB
> > > >
> > > > Any suggestion?
> > >
> > >
> > >

>
>
>

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  #6  
Old 06-11-2008
Rayson
 
Posts: n/a
Re: SBS 2003 SP2 backup failed with error creating volume shadow c

Thanks to Edwin, problem fixed by applying the hot fix 940239. Backup
successful for more than 2 weeks now.

"Edwin" wrote:

Try this one


http://support.microsoft.com/kb/940239

rgds,
Edwin.

"Rayson" wrote:

> Yes, detail event log and backup log included below.
> In the event log, there were 6 information messages before the error and 4
> information messages after that.
> They are:
> Info --> The Removable Storage service was successfully sent a start control.
> Info --> The Removable Storage service entered the running state.
> Info --> The Volume Shadow Copy service was successfully sent a start control.
> Info --> The Volume Shadow Copy service entered the running state.
> Info --> The Microsoft Software Shadow Copy Provider service was
> successfully sent a start control.
> Info --> The Microsoft Software Shadow Copy Provider service entered the
> running state.
> Error --> The flush and hold operation for volume C: was aborted because of
> low available system memory.
> Info --> RSM was stopped.
> Info --> The Removable Storage service entered the stopped state.
> Info --> The Volume Shadow Copy service entered the stopped state.
> Info --> The Microsoft Software Shadow Copy Provider service entered the
> stopped state.
>
> Detail event log
>
> Event Type: Error
> Event Source: VolSnap
> Event Category: None
> Event ID: 21
> Date: 10/14/2008
> Time: 11:01:48 PM
> User: N/A
> Computer: SBS
> Description:
> The flush and hold operation for volume C: was aborted because of low
> available system memory.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 00 00 00 00 02 00 58 00 ......X.
> 0008: 00 00 00 00 15 00 06 c0 .......A
> 0010: 03 00 00 00 9a 00 00 c0 ....?..A
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
>
>
> Detail backup log
>
> 14/10/2008 23:00
> -------------------------------
> Date: 14/10/2008
> Time: 23:00
> User: SYSTEM
> -------------------------------
>
> Backup Runner started.
> Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
> Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
> created on 14/10/2008 at 23:00" /v:yes /r:no /rs:no /hc:off /m normal /j
> "Small Business Server Backup Job" /l:s /f "\\nas\sbsbackup\Backup
> Files\Small Business Server Backup (02).bkf" /UM
> NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
> Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup05.log
> =====================<BEGIN NTBACKUP LOG FILE>=====================
> Backup Status
> Operation: Backup
> Active backup destination: File
> Media name: "Small Business Server Backup (02).bkf created 14/10/2008 at
> 23:00"
>
> Volume shadow copy creation: Attempt 1.
>
> Error returned while creating the volume shadow copy:0x8007000e.
>
> Error returned while creating the volume shadow copy:Not enough storage is
> available to complete this operation.
> Aborting Backup.
>
> ----------------------
>
> The operation did not successfully complete.
>
> ----------------------
>
> =======================<END NTBACKUP LOG FILE>=====================
> NTBackup finished the backup with errors.
>
> For more information about failed backups, see the article on
> troubleshooting your backup at the following Web page:
> http://go.microsoft.com/fwlink/?LinkId=18414
>
> Backup ended at Tuesday, 14 October, 2008 23:02
> Backup Runner finished.
>
>
> "Edwin vMierlo [MVP]" wrote:
>
> > do you actually get the Event ID 21 in the event log ?
> >
> > please copy the event into a post
> >
> > any other errors at that time, or leading up to it ?
> >
> > thanks,
> > Edwin.
> >
> >
> >
> > "Rayson" <Rayson@discussions.microsoft.com> wrote in message
> > news:28285F58-40F8-438F-B0DF-BE9655631986@microsoft.com...
> > > Thanks, Edwin.
> > > However there is no /3GB switch as mentioned in the workaround solution of
> > > 907875!
> > >
> > > "Edwin vMierlo [MVP]" wrote:
> > >
> > > > you can find the boot.ini on the root of the C:\ drive
> > > > It is hidden and flagged as a system file, on the CMD prompt type:
> > > >
> > > > C:\>attrib boot.ini
> > > >
> > > > and you can see the file
> > > >
> > > > rgds,
> > > > Edwin.
> > > >
> > > >
> > > > "Rayson" <Rayson@discussions.microsoft.com> wrote in message
> > > > news:09864962-6598-4BBD-813C-9F0842BD439D@microsoft.com...
> > > > > Error returned while creating the volume shadow copy:0x8007000e.
> > > > > Symptom is exactly as described in hotfix 907875.
> > > > > However as SP2 already included fixes for 907875, cannot apply it any
> > > > more.
> > > > > Not able to follow workaround solution as no boot.ini file can be

> > found.
> > > > > Re-registered the vss services only work for two days and failed

> > again.
> > > > > Server configuration:
> > > > > Intel Xeon 3GHz
> > > > > 1GB memory
> > > > > hard disk 150GB, only using 30GB of it
> > > > > maximum page file size set to 4GB
> > > > >
> > > > > Any suggestion?
> > > >
> > > >
> > > >

> >
> >
> >

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