VSS Error Event ID: 8193 and Application Popup 333

[nja]

Hi!

I've got some trouble with our Fileserver. Everytime I restore a shadow copy
(I use shadow copys for shared folders), there are errors in the Eventlog.
First of all, the Eventlog is full of ApplicationPopup 333 errors.
During the Backup job for all the Server, there is an error at the
fileserver, and the backup Job aborts.
I use Symantec BackupExec for the Tape Backup.
This is the Event ID from the Fileserver Eventlog, wich generates the Backup
error:

Product: Windows Operating System
ID: 8193
Source: VSS
Version: 5.2
Symbolic Name: VSS_ERROR_UNEXPECTED_CALLING_ROUTINE
Message: Volume Shadow Copy Service error: Unexpected error calling routine
%1. hr = %2.

hr = 0x800703f8

The interesting thing is that this EventID is only in the Eventlog if the
AplicationPopup Event was there before.
The only way to stop the ApplicationPopup Error is to restart the Server.

Operating System: Windows Server 2003 R2 SP2. The Server is a file and print
server.
Can somebody help me?

Regards nja

[nja]

Thanks for the link, but nothing there helped =(

[Thee Chicago Wolf]

>Thanks for the link, but nothing there helped =(

There are more updates for VSS on non-R2 than there are for R2. You
might want to try a few of the hotfixes that are out there and at
least bring up the VSS components to as current as they could be to
see if it helps. Take a look at some of the KB hotfixes and apply them
if you like to see if they help any:

http://support.microsoft.com/kb/943669
http://support.microsoft.com/kb/940252
http://support.microsoft.com/kb/935460
http://support.microsoft.com/kb/956000
http://support.microsoft.com/kb/887013

- Thee Chicago Wolf