Results 1 to 5 of 5

Thread: Specified Printer Has Lost Its Connection to the Server

  1. #1
    ebferro Guest

    Specified Printer Has Lost Its Connection to the Server

    I've set up a clustered print spooler on a two node W2K3 cluster. I've
    installed my printers on the node that owns the print spooler resource and I
    can print to all of the printers on that node just fine. However, when I
    attempt to connect to the printers from a remote workstation over the
    network, I'm getting an error that says 'Windows cannot connect to the
    printer. Either the printe rname was typed incorrectly, or the specified
    printer has lost it's connection to the server'. There is a kb article that
    appears to address this issue, it's KB883789. I believe I've followed the
    instructions in that article by setting up a group policy for the machine
    that owns the print spooler that allows remote connections to the print
    spooler. I also tried setting this up on the virtual server that owns the
    print spooler in the cluster. Neither of these has worked. Can someone
    point me to a solution? Thanks in advance.

  2. #2
    Alan Morris [MSFT] Guest

    Re: Specified Printer Has Lost Its Connection to the Server

    It sound like you are attempting to connect to the SMB shares (which can't
    connect to) you will see when enumerating the node name

    Start / Run / nodename

    Browse to the name of the clustered spooler resource instead

    Start / run / spoolerresourcename

    then make the connection





    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "ebferro" <ebferro@discussions.microsoft.com> wrote in message
    news:877C5311-5A55-4635-BE17-919F38272419@microsoft.com...
    > I've set up a clustered print spooler on a two node W2K3 cluster. I've
    > installed my printers on the node that owns the print spooler resource and
    > I
    > can print to all of the printers on that node just fine. However, when I
    > attempt to connect to the printers from a remote workstation over the
    > network, I'm getting an error that says 'Windows cannot connect to the
    > printer. Either the printe rname was typed incorrectly, or the specified
    > printer has lost it's connection to the server'. There is a kb article
    > that
    > appears to address this issue, it's KB883789. I believe I've followed the
    > instructions in that article by setting up a group policy for the machine
    > that owns the print spooler that allows remote connections to the print
    > spooler. I also tried setting this up on the virtual server that owns the
    > print spooler in the cluster. Neither of these has worked. Can someone
    > point me to a solution? Thanks in advance.




  3. #3
    Tim Walsh Guest

    Re: Specified Printer Has Lost Its Connection to the Server

    I hope you didn't really install the printers on the node that controls the
    print spooler resource, if you did they won't work when you fail the cluster
    over to the other node. The proper way to install a printer is to the
    cluster name, eg \\ClusterName not \\NodeName. The drivers won't be
    installed to the shared drive, and even though you can see them when you try
    to connect to the clustername they don't exist on the cluster and you can't
    connect and use them.

    I suggest using the Print Migrator tool to back up the printers you created
    on the node and restore them to the cluster, I'd probably fail over to the
    other node when I do the restore, and then once I was sure they were up and
    running on that node I'd delete the printers on the original node, and then
    fail over to it and verify the printers are working.

    By the way, Win2K print clusters worked differently, you had to install the
    drivers on both nodes manually.



    "ebferro" <ebferro@discussions.microsoft.com> wrote in message
    news:877C5311-5A55-4635-BE17-919F38272419@microsoft.com...
    > I've set up a clustered print spooler on a two node W2K3 cluster. I've
    > installed my printers on the node that owns the print spooler resource and
    > I
    > can print to all of the printers on that node just fine. However, when I
    > attempt to connect to the printers from a remote workstation over the
    > network, I'm getting an error that says 'Windows cannot connect to the
    > printer. Either the printe rname was typed incorrectly, or the specified
    > printer has lost it's connection to the server'. There is a kb article
    > that
    > appears to address this issue, it's KB883789. I believe I've followed the
    > instructions in that article by setting up a group policy for the machine
    > that owns the print spooler that allows remote connections to the print
    > spooler. I also tried setting this up on the virtual server that owns the
    > print spooler in the cluster. Neither of these has worked. Can someone
    > point me to a solution? Thanks in advance.




  4. #4
    ebferro Guest

    Re: Specified Printer Has Lost Its Connection to the Server

    Tim and Alan:
    Thanks for your response. I guess I should have said that I installed the
    printers to the node that owns the resource but also installed them to the
    clustered print spooler. So, if I do a start \ run \ printspooler name, it
    lists all of the printers that I've installed to it.
    Any other ideas?
    Thanks.


    "Tim Walsh" wrote:

    > I hope you didn't really install the printers on the node that controls the
    > print spooler resource, if you did they won't work when you fail the cluster
    > over to the other node. The proper way to install a printer is to the
    > cluster name, eg \\ClusterName not \\NodeName. The drivers won't be
    > installed to the shared drive, and even though you can see them when you try
    > to connect to the clustername they don't exist on the cluster and you can't
    > connect and use them.
    >
    > I suggest using the Print Migrator tool to back up the printers you created
    > on the node and restore them to the cluster, I'd probably fail over to the
    > other node when I do the restore, and then once I was sure they were up and
    > running on that node I'd delete the printers on the original node, and then
    > fail over to it and verify the printers are working.
    >
    > By the way, Win2K print clusters worked differently, you had to install the
    > drivers on both nodes manually.
    >
    >
    >
    > "ebferro" <ebferro@discussions.microsoft.com> wrote in message
    > news:877C5311-5A55-4635-BE17-919F38272419@microsoft.com...
    > > I've set up a clustered print spooler on a two node W2K3 cluster. I've
    > > installed my printers on the node that owns the print spooler resource and
    > > I
    > > can print to all of the printers on that node just fine. However, when I
    > > attempt to connect to the printers from a remote workstation over the
    > > network, I'm getting an error that says 'Windows cannot connect to the
    > > printer. Either the printe rname was typed incorrectly, or the specified
    > > printer has lost it's connection to the server'. There is a kb article
    > > that
    > > appears to address this issue, it's KB883789. I believe I've followed the
    > > instructions in that article by setting up a group policy for the machine
    > > that owns the print spooler that allows remote connections to the print
    > > spooler. I also tried setting this up on the virtual server that owns the
    > > print spooler in the cluster. Neither of these has worked. Can someone
    > > point me to a solution? Thanks in advance.

    >
    >
    >


  5. #5
    Alan Morris [MSFT] Guest

    Re: Specified Printer Has Lost Its Connection to the Server

    I think you are connecting to the node shared printers which will not work
    when targeting the cluster name.



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "ebferro" <ebferro@discussions.microsoft.com> wrote in message
    news:9FA86870-3375-4E2C-98E6-7B3601CD6674@microsoft.com...
    > Tim and Alan:
    > Thanks for your response. I guess I should have said that I installed the
    > printers to the node that owns the resource but also installed them to the
    > clustered print spooler. So, if I do a start \ run \ printspooler name,
    > it
    > lists all of the printers that I've installed to it.
    > Any other ideas?
    > Thanks.
    >
    >
    > "Tim Walsh" wrote:
    >
    >> I hope you didn't really install the printers on the node that controls
    >> the
    >> print spooler resource, if you did they won't work when you fail the
    >> cluster
    >> over to the other node. The proper way to install a printer is to the
    >> cluster name, eg \\ClusterName not \\NodeName. The drivers won't be
    >> installed to the shared drive, and even though you can see them when you
    >> try
    >> to connect to the clustername they don't exist on the cluster and you
    >> can't
    >> connect and use them.
    >>
    >> I suggest using the Print Migrator tool to back up the printers you
    >> created
    >> on the node and restore them to the cluster, I'd probably fail over to
    >> the
    >> other node when I do the restore, and then once I was sure they were up
    >> and
    >> running on that node I'd delete the printers on the original node, and
    >> then
    >> fail over to it and verify the printers are working.
    >>
    >> By the way, Win2K print clusters worked differently, you had to install
    >> the
    >> drivers on both nodes manually.
    >>
    >>
    >>
    >> "ebferro" <ebferro@discussions.microsoft.com> wrote in message
    >> news:877C5311-5A55-4635-BE17-919F38272419@microsoft.com...
    >> > I've set up a clustered print spooler on a two node W2K3 cluster. I've
    >> > installed my printers on the node that owns the print spooler resource
    >> > and
    >> > I
    >> > can print to all of the printers on that node just fine. However, when
    >> > I
    >> > attempt to connect to the printers from a remote workstation over the
    >> > network, I'm getting an error that says 'Windows cannot connect to the
    >> > printer. Either the printe rname was typed incorrectly, or the
    >> > specified
    >> > printer has lost it's connection to the server'. There is a kb article
    >> > that
    >> > appears to address this issue, it's KB883789. I believe I've followed
    >> > the
    >> > instructions in that article by setting up a group policy for the
    >> > machine
    >> > that owns the print spooler that allows remote connections to the print
    >> > spooler. I also tried setting this up on the virtual server that owns
    >> > the
    >> > print spooler in the cluster. Neither of these has worked. Can
    >> > someone
    >> > point me to a solution? Thanks in advance.

    >>
    >>
    >>




Similar Threads

  1. "Connection to server lost" youtube error on android phone
    By zidane in forum Technology & Internet
    Replies: 4
    Last Post: 28-06-2013, 03:19 PM
  2. Replies: 5
    Last Post: 18-04-2012, 12:02 AM
  3. Server lost connection with SAN, connected with Fibrecat
    By galhano in forum Networking & Security
    Replies: 1
    Last Post: 23-07-2011, 04:23 AM
  4. Replies: 5
    Last Post: 20-05-2011, 10:21 AM
  5. Replies: 0
    Last Post: 18-09-2008, 01:01 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •