Results 1 to 8 of 8

Thread: Windows server 2003 unexpected reboot

  1. #1
    Roberto R Guest

    Windows server 2003 unexpected reboot

    Do anyone know what would cause the server to reboot with the error below:

    Event Type: Information
    Event Source: USER32
    Event Category: None
    Event ID: 1074
    Date: 7/31/2008
    Time: 11:14:58 AM
    User: NT AUTHORITY\SYSTEM
    Computer: AGI-NY15
    Description:
    The process winlogon.exe has initiated the restart of computer AGI-NY15 on
    behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for
    this reason could be found
    Reason Code: 0x80020002
    Shutdown Type: restart
    Comment:

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 02 00 02 80 ...€


  2. #2
    Luis Guest

    Re: Windows server 2003 unexpected reboot

    Hi Roberto,

    This error code is typically caused by an incorrect registry key. We can
    take the
    following steps to get this issue resolved:

    1. Click Start.
    2. Choose Run.
    3. In the Open box, type regedit.
    4. Click OK.
    5. In the Registry Editor, go to the following branch:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
    Update
    6. If the RebootRequired sub-key is present, right click on the key and then
    click
    on the Delete option. Click Yes for confirmation.
    7. Close Windows Registry, restart the computer.

    Hope this helps,

    Luis.


    "Roberto R" <RobertoR@discussions.microsoft.com> wrote in message
    news:361DCE11-1AB4-4DF0-9E34-4FA4D324167D@microsoft.com...
    > Do anyone know what would cause the server to reboot with the error below:
    >
    > Event Type: Information
    > Event Source: USER32
    > Event Category: None
    > Event ID: 1074
    > Date: 7/31/2008
    > Time: 11:14:58 AM
    > User: NT AUTHORITY\SYSTEM
    > Computer: AGI-NY15
    > Description:
    > The process winlogon.exe has initiated the restart of computer AGI-NY15 on
    > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for
    > this reason could be found
    > Reason Code: 0x80020002
    > Shutdown Type: restart
    > Comment:
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > Data:
    > 0000: 02 00 02 80 ...€
    >




  3. #3
    Roberto R Guest

    Re: Windows server 2003 unexpected reboot

    I checked for that registry key, however it was not present. Any other ideas?
    thanks

    "Luis" wrote:

    > Hi Roberto,
    >
    > This error code is typically caused by an incorrect registry key. We can
    > take the
    > following steps to get this issue resolved:
    >
    > 1. Click Start.
    > 2. Choose Run.
    > 3. In the Open box, type regedit.
    > 4. Click OK.
    > 5. In the Registry Editor, go to the following branch:
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
    > Update
    > 6. If the RebootRequired sub-key is present, right click on the key and then
    > click
    > on the Delete option. Click Yes for confirmation.
    > 7. Close Windows Registry, restart the computer.
    >
    > Hope this helps,
    >
    > Luis.
    >
    >
    > "Roberto R" <RobertoR@discussions.microsoft.com> wrote in message
    > news:361DCE11-1AB4-4DF0-9E34-4FA4D324167D@microsoft.com...
    > > Do anyone know what would cause the server to reboot with the error below:
    > >
    > > Event Type: Information
    > > Event Source: USER32
    > > Event Category: None
    > > Event ID: 1074
    > > Date: 7/31/2008
    > > Time: 11:14:58 AM
    > > User: NT AUTHORITY\SYSTEM
    > > Computer: AGI-NY15
    > > Description:
    > > The process winlogon.exe has initiated the restart of computer AGI-NY15 on
    > > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for
    > > this reason could be found
    > > Reason Code: 0x80020002
    > > Shutdown Type: restart
    > > Comment:
    > >
    > > For more information, see Help and Support Center at
    > > http://go.microsoft.com/fwlink/events.asp.
    > > Data:
    > > 0000: 02 00 02 80 ...€
    > >

    >
    >
    >


  4. #4
    Pezad Guest

    RE: Windows server 2003 unexpected reboot

    Hi Luis,
    We've had the same problem on our server.
    When I checked the Rededit:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
    There was no RebootRequired sub-key present
    But there was a ForcedReboot 'REG_DWORD'
    Could this be the problem? If this ForcedReboot is deleted would it stop
    forcing a reboot after an auto update when required?
    Pezad


    "Roberto R" wrote:

    > Do anyone know what would cause the server to reboot with the error below:
    >
    > Event Type: Information
    > Event Source: USER32
    > Event Category: None
    > Event ID: 1074
    > Date: 7/31/2008
    > Time: 11:14:58 AM
    > User: NT AUTHORITY\SYSTEM
    > Computer: AGI-NY15
    > Description:
    > The process winlogon.exe has initiated the restart of computer AGI-NY15 on
    > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for
    > this reason could be found
    > Reason Code: 0x80020002
    > Shutdown Type: restart
    > Comment:
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > Data:
    > 0000: 02 00 02 80 ...€
    >


  5. #5
    Jeffrey Guest

    RE: Windows server 2003 unexpected reboot

    I just had this same thing happen to me. About 11:09 am in the event log. We
    use WSUS here but this is our ISA server which is configured for manual
    updating. No entries in the log say any updates were applied, just this
    random USER32 message with a useless error code. Can anyone help with this?
    Thanks.

    "Roberto R" wrote:

    > Do anyone know what would cause the server to reboot with the error below:
    >
    > Event Type: Information
    > Event Source: USER32
    > Event Category: None
    > Event ID: 1074
    > Date: 7/31/2008
    > Time: 11:14:58 AM
    > User: NT AUTHORITY\SYSTEM
    > Computer: AGI-NY15
    > Description:
    > The process winlogon.exe has initiated the restart of computer AGI-NY15 on
    > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for
    > this reason could be found
    > Reason Code: 0x80020002
    > Shutdown Type: restart
    > Comment:
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > Data:
    > 0000: 02 00 02 80 ...€
    >


  6. #6
    DanWalk Guest

    RE: Windows server 2003 unexpected reboot

    Hello
    Me too, I had the same problem.
    By using Windows XP, I have the possibility to click "restart later". But
    after a few hours/days without restarting the system, a countdown is started.
    After the countdown has finished, the system restarts automatically.
    So I like you to ask if it's possible that the server restarts itself
    automatically after a few weeks without a manual restart, even if a GPO is
    configured, that disable the automatic restart?

    Greets and thanks
    DanWalk

    "Jeffrey" wrote:

    > I just had this same thing happen to me. About 11:09 am in the event log. We
    > use WSUS here but this is our ISA server which is configured for manual
    > updating. No entries in the log say any updates were applied, just this
    > random USER32 message with a useless error code. Can anyone help with this?
    > Thanks.
    >
    > "Roberto R" wrote:
    >
    > > Do anyone know what would cause the server to reboot with the error below:
    > >
    > > Event Type: Information
    > > Event Source: USER32
    > > Event Category: None
    > > Event ID: 1074
    > > Date: 7/31/2008
    > > Time: 11:14:58 AM
    > > User: NT AUTHORITY\SYSTEM
    > > Computer: AGI-NY15
    > > Description:
    > > The process winlogon.exe has initiated the restart of computer AGI-NY15 on
    > > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for
    > > this reason could be found
    > > Reason Code: 0x80020002
    > > Shutdown Type: restart
    > > Comment:
    > >
    > > For more information, see Help and Support Center at
    > > http://go.microsoft.com/fwlink/events.asp.
    > > Data:
    > > 0000: 02 00 02 80 ...€
    > >


  7. #7
    Kuldeep Guest

    RE: Windows server 2003 unexpected reboot

    both key are not present in registry then what we should do?

  8. #8
    Join Date
    Aug 2011
    Posts
    2

    Re: Windows server 2003 unexpected reboot

    My computer keeps restarting. I have looked at the event codes but I believe they are just showing what happens aafter the reboot. However I did see this:

    The COM sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\Ole\EventLog.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    SHould I go the registry and apply the above to try and remedy this?

Similar Threads

  1. Windows Server 2003 Reboot Error
    By KierzoSBC in forum Windows Server Help
    Replies: 2
    Last Post: 16-08-2011, 07:50 PM
  2. Replies: 2
    Last Post: 21-05-2010, 08:56 AM
  3. Replies: 1
    Last Post: 06-04-2010, 09:06 PM
  4. Unexpected Restarts in Windows Server 2003
    By quaium in forum Windows Server Help
    Replies: 4
    Last Post: 03-06-2008, 05:25 PM
  5. Windows 2003 Server Unexpected Shutdown
    By jlm in forum Windows Server Help
    Replies: 4
    Last Post: 01-03-2007, 02:27 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,632,861,643.11524 seconds with 16 queries