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Unable to download updates

Windows Security


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  #1  
Old 11-09-2007
Teefive739
 
Posts: n/a
Unable to download updates

I currently have 79 XP updates to download and install. Whilst the updates
can be completed, I have tried now for over a week to actually install them
but each one fails. Disabling the anti virus software (F-secure) doesn't
work. As some of the updates are critical, can anyone help please?

Thank you for your help,

T5
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  #2  
Old 11-09-2007
MowGreen [MVP]
 
Posts: n/a
Re: Unable to download updates

*** Did you do a Repair Installation of XP ? ***

The downloads were completed, the installation of said updates has failed.
Please go to Start > Run > type in or copy&paste the below into the
Open: line

%windir%\windowsupdate.log

Click OK or press Enter.
Post the last 50 or so lines of the log into your reply.
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  #3  
Old 12-09-2007
Teefive739
 
Posts: n/a
Yes, I did a Repair

are you sure you have a guinune license
cause if it's not you can't download updates
what version of xp do you have?

Yes, it's definitely a genuine licence of XP with SP2 also.

I guess I need you guys to turn my PC firewall and enable the NIC card, can
anyone help me with that?
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  #4  
Old 08-12-2007
Allan
 
Posts: n/a
Re: Unable to download updates

Since your post is a little unclear, here is a suggestion for starters:

Check that your version of Windows Installer is 3.1.4000.4039 by
typing at the Start menu Run "%systemroot%\system32" and then select the
file "msi.dll" . Under File|"properties" for this file you can see the
version number. In case it is not 3.1.4000.4039, then first install security
update KB927891 : http://support.microsoft.com/kb/927891 .

I don't understand why you are asking about the NIC card unless you are
updating the driver which I don't recommend getting from MS update anyway.

As for F-secure av, have you had this problem before with F-secure
installed? Maybe you should read the FAQs at their website if you suspect
the problem has to do with their AV program.
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  #5  
Old 04-04-2008
Garnet
 
Posts: n/a
i HAVE A SECURITY UPDATE FOR wINDOWS xp (KP920213) in my histoty that failed
to download. How do I down load it.

I keep getting the error message FATAL msi DLL 3.0, Version 3.1 is required.
This is a repair installtion.
How do I get the new dll?

same problem here
Windows update was running fine until I got SP3 installed
is there a bug on SP3?

PS My windows is a genuine one
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  #6  
Old 21-09-2008
Malke
 
Posts: n/a
Same problem as what?

In the meantime, try this:

From a command prompt, stop the Automatic Updates service, register
wups2.dll, restart the AU Service.

Start>Run>cmd [enter]
net stop wuauserv [enter]
regsvr32 %windir%\system32\wups2.dll [enter]
(close out of cmd)

Also see:

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation (applies to Service
Packs also):

http://support.microsoft.com/kb/943144

If you need more help, provide the missing details - including what you've
already tried. The best place to get help with Windows Update questions is
in its newsgroup, microsoft.public.windowsupdate.


Thx it works now!
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  #7  
Old 21-09-2008
Malke
 
Posts: n/a
Glad to hear that sorted it for you. Thanks for taking the time to let me
know.

Try downloading this tool which is very effective.

http://www.softpedia.com/get/System/...al-a-fix.shtml

- Download the Dial Fix
- Open the folder which is downloaded
- Click to open the Dial a fix.exe
- Put checks for all the Check Boxes & then Run


& then try Windows Update & you'll not de disappointed
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  #8  
Old 22-04-2009
mikemcandrew
 
Posts: n/a
RE: Unable to download updates

i iam not sure how to ask a question but i want to know why when i have
loaded a genuine home office syudent 2007 onto my computer it tells me that
it has to be validated, then when i di that it woint do it can anyone help.

how do you ask questions on here please
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  #9  
Old 22-04-2009
Leonard Grey
 
Posts: n/a
Re: Unable to download updates

Outlook Express is your newsreader in Windows XP. In Windows Vista it's
Windows Mail.
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