Re: Locally Stored Profile

Yes, this is exactly what I need to do. Thank you. Here are the most
recent userenv entries from a healthy login where no problems are
visable to the user, yet some errors are still shown:


USERENV(33c.340) 15:18:20:000 MyRegUnLoadKey: Failed to unmount hive
00000005
USERENV(33c.340) 15:18:20:015 DumpOpenRegistryHandle: 2 user registry
Handles leaked from
\Registry\User\S-1-5-21-1078081533-113007714-725345543-1008
USERENV(33c.340) 15:18:20:015 UnloadUserProfileP: Didn't unload user
profile <err = 5>
USERENV(33c.340) 15:18:20:765 UnloadUserProfile: UnloadUserProfileP
failed with 0
USERENV(33c.340) 15:19:10:750 CUserProfile::CleanupUserProfile: Ref
Count is not 0
USERENV(33c.340) 15:19:10:750 CUserProfile::CleanupUserProfile: Ref
Count is not 0
USERENV(33c.340) 15:19:10:750 CUserProfile::CleanupUserProfile: Ref
Count is not 0
USERENV(368.36c) 15:19:20:203 UnloadUserProfile: received a NULL
hProfile.



This computer has only local user profiles and is only on a workgroup.
The computer was previously joined to a domain but removed until
userenv problems can be debugged. I think I first need to understand
the errors that occur during a healthy (somewhat healthy) login, as
reported above. A hive is a piece of the registry stored in its own
file, but why does hive fail to unmount? How are user registry handles
"leaked"?

-Tom

Hello Tom

I am having the same problem. All of the sudden one of my employees profile
is lost other than that the computer seems OK.

I would like to know what you were able to do to reestablish the profile.
Below is the usernv.log file any help you can send me I would greatly
appreciate

Gary

USERENV(2c8.2cc) 11:00:25:953 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(2c8.2cc) 11:00:25:984 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(2c8.2cc) 11:00:25:984 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(2c8.560) 11:00:40:218 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(2c8.52c) 11:41:49:684 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(2c8.2cc) 11:46:28:912 MyRegUnLoadKey: Failed to unmount hive 00000005
USERENV(2c8.2cc) 11:46:28:912 DumpOpenRegistryHandle: 2 user registry
Handles leaked from
\Registry\User\S-1-5-21-938932422-4196842621-2302551218-1141
USERENV(2c8.2cc) 11:46:28:912 UnloadUserProfileP: Didn't unload user profile
<err = 5>
USERENV(2c8.2cc) 11:46:29:272 UnloadUserProfile: UnloadUserProfileP failed
with 0
USERENV(2c8.a48) 11:46:50:421 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(70c.454) 11:54:37:795 GetUserNameAndDomain: MyGetUserNameEx failed
for NT4 style name with 1115
USERENV(478.47c) 11:55:07:015 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(478.47c) 11:55:07:046 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(478.47c) 11:55:07:046 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(478.6e0) 11:55:28:781 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.324) 11:56:13:855 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.47c) 11:58:52:119 MyRegUnLoadKey: Failed to unmount hive 00000005
USERENV(478.47c) 11:58:52:134 DumpOpenRegistryHandle: 2 user registry
Handles leaked from
\Registry\User\S-1-5-21-938932422-4196842621-2302551218-500
USERENV(478.47c) 11:58:52:134 UnloadUserProfileP: Didn't unload user profile
<err = 5>
USERENV(478.47c) 11:58:52:354 UnloadUserProfile: UnloadUserProfileP failed
with 0
USERENV(478.278) 11:59:32:252 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.d78) 13:43:35:217 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 13:45:32:094 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 15:20:33:476 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.d78) 15:26:35:575 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 17:01:40:464 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.d78) 17:18:35:853 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 18:37:40:885 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 20:12:41:279 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 21:58:41:669 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 23:41:42:043 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 01:20:42:381 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 02:55:42:732 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 04:25:43:060 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 06:21:43:427 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.66c) 08:12:43:886 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.47c) 09:29:03:858 MyRegLoadKey: Failed to load subkey
<S-1-5-21-938932422-4196842621-2302551218-1141>, error =32
USERENV(478.47c) 09:29:03:858 ReportError: Impersonating user.
USERENV(478.47c) 09:29:17:093 RestoreUserProfile: Deleting cached profile
directory <C:\Documents and Settings\Judy>.
USERENV(478.47c) 09:29:17:140 ReportError: Impersonating user.
USERENV(478.47c) 09:29:17:155 ReportError: Impersonating user.
USERENV(478.b5c) 09:29:27:843 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(478.b5c) 09:29:27:859 ReadMembershipList: Group
S-1-5-21-2749918478-176160872-4213579464-513 not in current list of token
groups
USERENV(478.47c) 09:30:39:783 MyRegLoadKey: Failed to load subkey
<S-1-5-21-938932422-4196842621-2302551218-1141>, error =32
USERENV(478.47c) 09:30:39:783 ReportError: Impersonating user.
USERENV(478.47c) 09:30:44:705 RestoreUserProfile: Deleting cached profile
directory <C:\Documents and Settings\Judy>.
USERENV(478.47c) 09:30:44:720 ReportError: Impersonating user.