Uninstall problem - Webroot

I don't need Webroot anymore, now that I have Norton for both antivirus and
spyware; besides, my Webroot contract has expired.

But webroot gets in the way, particularly on startup, and when I attempt to
uninstall it by any means, a warning box comes up stating that C\Program
Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that
file by searching my entire hard drive nor by searching backup files.

Webroot website previously has been singularly uncooperative. What do I do
now?

madmilt wrote:

> I don't need Webroot anymore, now that I have Norton for both antivirus
> and spyware; besides, my Webroot contract has expired.
>
> But webroot gets in the way, particularly on startup, and when I attempt
> to uninstall it by any means, a warning box comes up stating that
> C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I
> can't find that file by searching my entire hard drive nor by searching
> backup files.
>
> Webroot website previously has been singularly uncooperative. What do I do
> now?

Reinstall SpySweeper and then uninstall it again. Otherwise use the free
Revo Uninstaller but you need to be *very* careful when using it so you
don't delete the wrong things.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

If the people who wrote the software can't help you, why are you asking us?
---
Leonard Grey
Errare humanum est

madmilt wrote:
> I don't need Webroot anymore, now that I have Norton for both antivirus and
> spyware; besides, my Webroot contract has expired.
>
> But webroot gets in the way, particularly on startup, and when I attempt to
> uninstall it by any means, a warning box comes up stating that C\Program
> Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that
> file by searching my entire hard drive nor by searching backup files.
>
> Webroot website previously has been singularly uncooperative. What do I do
> now?
>

Leonard, the people who wrote the software clearly don't WANT me to
uninstall their software - for short-sighted economic reasons - that is why I
am asking someone else.
"Leonard Grey" wrote:

> If the people who wrote the software can't help you, why are you asking us?
> ---
> Leonard Grey
> Errare humanum est
>
> madmilt wrote:
> > I don't need Webroot anymore, now that I have Norton for both antivirus and
> > spyware; besides, my Webroot contract has expired.
> >
> > But webroot gets in the way, particularly on startup, and when I attempt to
> > uninstall it by any means, a warning box comes up stating that C\Program
> > Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that
> > file by searching my entire hard drive nor by searching backup files.
> >
> > Webroot website previously has been singularly uncooperative. What do I do
> > now?
> >
>

madmilt wrote:
> I don't need Webroot anymore, now that I have Norton for both
> antivirus and spyware; besides, my Webroot contract has expired.
>
> But webroot gets in the way, particularly on startup, and when I
> attempt to uninstall it by any means, a warning box comes up
> stating that C\Program Files\Webroot\Webroot Security\unins001.msg
> is missint, and I can't find that file by searching my entire hard
> drive nor by searching backup files.
>
> Webroot website previously has been singularly uncooperative. What
> do I do now?

Not a Microsoft Windows XP Security Admin issue, really.
(BTW - welcome to the "microsoft.public.windowsxp.security_admin"
newsgroup...)

Tried searching for help?

Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Example, given your problem description...
http://www.google.com/search?q=how+t...broot+manually

Seems maybe the WebRoot SpySweeper Removal Tool might be the way to go...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Sorry, I didn't realize the software industry worked that way.
---
Leonard Grey
Errare humanum est

madmilt wrote:
> Leonard, the people who wrote the software clearly don't WANT me to
> uninstall their software - for short-sighted economic reasons - that is why I
> am asking someone else.
> "Leonard Grey" wrote:
>
>> If the people who wrote the software can't help you, why are you asking us?
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> madmilt wrote:
>>> I don't need Webroot anymore, now that I have Norton for both antivirus and
>>> spyware; besides, my Webroot contract has expired.
>>>
>>> But webroot gets in the way, particularly on startup, and when I attempt to
>>> uninstall it by any means, a warning box comes up stating that C\Program
>>> Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that
>>> file by searching my entire hard drive nor by searching backup files.
>>>
>>> Webroot website previously has been singularly uncooperative. What do I do
>>> now?
>>>

You might be trying to be a PITA to the OP with such useless posts as
these, but there is actually some truth to that vent. With MS and many
others, the assumption is that one would only want to upgrade, never
remove, so they don't bother to remove certain things, in particular
data files the program created and other files the program itself may
have created. MS in particular went to the extreme with these
assimptions and Norton Tools even worse for some unknown and I suspect
different reason.
Rather than asking the user if they might need to keep their data for
a reinstall or update, they just blindly (but intentionally) assume it
and so make the installs not only incomplete, but a wart on the ass of
progress.

Twayne`




"Leonard Grey" <l.grey@invalid.invalid> wrote in message
news:uBsPdw9PKHA.5108@TK2MSFTNGP02.phx.gbl
> Sorry, I didn't realize the software industry worked that way.
> ---
> Leonard Grey
> Errare humanum est
>
> madmilt wrote:
>> Leonard, the people who wrote the software clearly don't WANT me to
>> uninstall their software - for short-sighted economic reasons - that
>> is why I am asking someone else.
>> "Leonard Grey" wrote:
>>
>>> If the people who wrote the software can't help you, why are you
>>> asking us? ---
>>> Leonard Grey
>>> Errare humanum est
>>>
>>> madmilt wrote:
>>>> I don't need Webroot anymore, now that I have Norton for both
>>>> antivirus and spyware; besides, my Webroot contract has expired.
>>>>
>>>> But webroot gets in the way, particularly on startup, and when I
>>>> attempt to uninstall it by any means, a warning box comes up
>>>> stating that C\Program Files\Webroot\Webroot Security\unins001.msg
>>>> is missint, and I can't find that file by searching my entire hard
>>>> drive nor by searching backup files. Webroot website previously has
>>>> been singularly uncooperative. What
>>>> do I do now?