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Trojan downloader:JS/Renos and Why doesn't microsoft detect my activation

Windows Security


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  #1  
Old 17-06-2009
jnp5053
 
Posts: n/a
Trojan downloader:JS/Renos and Why doesn't microsoft detect my act

I ran the Microsoft Malicious Software Removal Tool and it found the Trojan
Downloader: JS/Renos. It doesn't remove it. It keeps saying it detected it
but it was not removed.
When I try to use Windows Defender or the Free PC Scan it tells me Activex
is not enabled. I have had this problem for over a year. I have done
everything it tells me to do and it always says activex is not enabled.
Active works on all the other sites when it is needed.
I have IE 8 now but it was a problem with IE 7 also.
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  #2  
Old 17-06-2009
Ǝиçεl
 
Posts: n/a
RE: Trojan downloader:JS/Renos and Why doesn't microsoft detect my act

So does the same thing happen when you reboot into Safe Mode (F-8) and do a
scan to then eradicate the pest?

<http://www.mvps.org/winhelp2002/delcache.htm>

Finally, run the window security Trojan scan here:

http://www.windowsecurity.com/trojanscan/

Remove any Trojans found, and restart your computer.
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  #3  
Old 17-06-2009
PA Bear [MS MVP]
 
Posts: n/a
Re: Trojan downloader:JS/Renos and Why doesn't microsoft detect my act

Your computer may be infected with a newer W32/Renos-variant (e.g.,
Renos.IO) that isn't in the MSRT's database (yet).

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware

**Seek expert assistance in
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
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  #4  
Old 17-06-2009
Member
 
Join Date: Jun 2009
Posts: 1
Re: Trojan downloader:JS/Renos and Why doesn't microsoft detect my act

Thank you for the replies. I cleaned the temp files and history and that done the job for the Trojan. I should have done that before but I wasn't thinking.

I didn't explain that the two things I mentioned were seperate issues. The Microsoft site doesn't detect my activex. That has been going on for over a year. It gives me instructions to turn on my activex but I have already done that. I can go to other sites and I get a message at the top of my browser asking if I want to allow the activex on that page. But no matter what I do it doesn't work on the Microsoft site.

Another problem I had was when I clicked on the link to read and rate the response that you gave me I got a blank page. I had to search for this posting.

Thanks for the help.
Jeannie
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  #5  
Old 17-06-2009
Ǝиçεl
 
Posts: n/a
Trojan downloader:JS/Renos and Why doesn't microsoft detect my activation

This will probably not be your solution but it is easy and can't huяt to try.

Open IE--->Tools--->Manage Add-ons, and uncheck any BHO's that you don't
recºgnize. <http://inetexplorer.mvps.org/data/addons.htm>

You can also use the System Explorers in Microsoft Antispyware to look at
BHO's and block them--it also shows known and unknown fºr BHO's..
<http://www.microsoft.com/windowsxp/using/web/sp2_addonmanager.mspx> .

I hope this post is helpful.
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  #6  
Old 23-06-2009
James Matthews
 
Posts: n/a
Re: Trojan downloader:JS/Renos and Why doesn't microsoft detect my act

It could be that it is being blocked by the downloader... Try going to
Kaspersky...
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