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KB959426 made Windows unbootable

Windows Security


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  #1  
Old 19-04-2009
ExperiMentor
 
Posts: n/a
KB959426 made Windows unbootable

I am running XP Professional SP3. A batch of 10 automatic updates installed
when I shut down my PC last night. On restart today, part way throught the
boot sequence at Win XP logo page, BSOD for 1/10 second (therefore
unreadable), then PC started to reboot again.

Trying "Last Known Good" did not help. Evenatually rebooted using a Win XP
from a backup hard drive (insited on 'disk check' of my main drive during
boot up) and inspected my main drive. According to WINDOWS\WindowsUpdate.txt,
all 10 updates had installed corectly. I decided to uninstall them in reverse
order. The last one to install was KB959426, and I uninstalled this using the
Wizard in the relevant SPUNINST directory. My PC now boots and seems to work
fine again.

Microsoft Update website dioes not show that I ever installed KB959426, not
does it offer it to me again.

What went wrong? Is everything now OK? Do I need to do something more? Am I
ok not to have the KB959426 "Win XP Security Update"?
--
Ian
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  #2  
Old 21-04-2009
MowGreen
 
Posts: n/a
Re: KB959426 made Windows unbootable

According to the Security Bulletin, there are no Known Issues associated
with KB959426:
http://www.microsoft.com/technet/sec.../MS09-015.mspx

Strongly suggest you contact MS and inform them of this issue.
From the Sec Bulletin:

> Support
> • Customers in the U.S. and Canada can receive technical support from Security Support or
> 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.
> International customers can receive support from their local Microsoft subsidiaries. There is no
> charge for support that is associated with security updates. For more information about how to
> contact Microsoft for support issues, visit the International Support Web site
> http://go.microsoft.com/fwlink/?LinkId=21155



MowGreen
===============
*-343-* FDNY
Never Forgotten
===============




ExperiMentor wrote:

> I am running XP Professional SP3. A batch of 10 automatic updates installed
> when I shut down my PC last night. On restart today, part way throught the
> boot sequence at Win XP logo page, BSOD for 1/10 second (therefore
> unreadable), then PC started to reboot again.
>
> Trying "Last Known Good" did not help. Evenatually rebooted using a Win XP
> from a backup hard drive (insited on 'disk check' of my main drive during
> boot up) and inspected my main drive. According to WINDOWS\WindowsUpdate.txt,
> all 10 updates had installed corectly. I decided to uninstall them in reverse
> order. The last one to install was KB959426, and I uninstalled this using the
> Wizard in the relevant SPUNINST directory. My PC now boots and seems to work
> fine again.
>
> Microsoft Update website dioes not show that I ever installed KB959426, not
> does it offer it to me again.
>
> What went wrong? Is everything now OK? Do I need to do something more? Am I
> ok not to have the KB959426 "Win XP Security Update"?

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