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| Tags: antivirus, avg, microsoft windows, security shield, windows security |
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#1
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| Windows security Centre..shield symbol....
My security "shield" symbol has a red circle with an X in the middle; I have tried to update everything, which shows it's up to date, but it remains the same. I had the AVG free anti-virus on there and it kept saying parts of it were out of date, although I updated these and they were successfully updated, it too had the red ball with a + or something in it...no matter how many times it was supposedly updated. I ended up removing it and re-installing it and the results are still the same. I cannot get the security shield back to it's normal symbol either. I currently have nothing on there except firewall as I think if I download it again, it will still be the same. |
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#2
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| RE: Windows security Centre..shield symbol....
You're infected. I don't know name of threat (could be karna.dat or brastk.exe), but I just cleaned this pc of those (along with multiple other trojans, viruses, etc.). AVG has "done a Norton" they used to do 1 thing very well, now they do everything poorly. Try downloading Spybot S&D, SuperAntiSpyware, or Malware Bytes AntiMalware. And then start pc in safe mode with networking, then scan, scan and scan again. You can get all these for free at download.com (Note: With these viruses I had problems installing some of the programs.) These are the sites I checked out to help me fix this pc: forums.mcafeehelp.com community.norton.com bleepingcomputer.com geekstogo.com I mostly used them to figure out what I had. If you're gonna do google searches to help you, make sure you have McAfee SiteAdvisor. A lot of links that displayed from the searches I did were not recommended. |
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#3
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| Re: Windows security Centre..shield symbol....
NOT literally that youre infected it means your Security Software didn’t qualify to the standard set by Windows Security Centre to protect your machine and also there are known issue that Windows Security Center has some concern identifying 3rd Party protection tool's status if its updated or not. For further inquiry if youre in the US or Canada please call 866 727 2338 ( Microsoft PCsafety ) |
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#4
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| Re: Windows security Centre..shield symbol....
Have you ever experienced a "yellow shield w/exclamation point". Whenever that is showing in the bottom right corner of my desktop, my IE program is unresponsive. |
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#5
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Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjunction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://spywarehammer.com/simplemachi...php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or another appropriate forum for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. |
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#6
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| RE: Windows security Centre..shield symbol....
I was having the same problem and checked my clock/calendar thanks to an earlier post about website certificate problems. My calendar was on wrong month/year--once I fixed that, my AVG was fixed as well. |
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#7
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| Re: Windows security Centre..shield symbol....
I had the same problem. I found that I had inadvertently changed the calendar month on my date/time. Resetting the calender to the right time cured the problem immediately. |
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