Agent ANA Trojan

Windows Defender, in common with most Spyware programmes, does not identify
this Trojan. The only programme that I have found so far that finds it is
XoftSpySE.

Problem is that every time I go on line i get inundated with this damn thing
and have to stop and clean up. Anybody got any suggestions as to how I can
stop it getting on my machine in the first place?

[What good is XoftSpySE if it identifies the Bad Guy but doesn't remove it?]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Novice64 wrote:
> Windows Defender, in common with most Spyware programmes, does not
> identify
> this Trojan. The only programme that I have found so far that finds it is
> XoftSpySE.
>
> Problem is that every time I go on line i get inundated with this damn
> thing
> and have to stop and clean up. Anybody got any suggestions as to how I can
> stop it getting on my machine in the first place?

Novice64 wrote:

> Windows Defender, in common with most Spyware programmes, does not
> identify this Trojan. The only programme that I have found so far that
> finds it is XoftSpySE.
>
> Problem is that every time I go on line i get inundated with this damn
> thing and have to stop and clean up. Anybody got any suggestions as to how
> I can stop it getting on my machine in the first place?

If you are repeatedly getting this even after using XoftSpySE (not my
favorite antispyware program anyway), then your computer isn't clean. Go
through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thank you for all the advice Gents but this is so far over my head I can't
get enough oxygen. Off to the local Comp shop next week me thinks!