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Thread: Word 2010 cannot open the file

  1. #1
    Join Date
    Dec 2011
    Posts
    1

    Word 2010 cannot open the file

    hey,
    i am trying to open a docx file.
    the massage that appears is:
    "the file.... cannot be opened because there are problems with the contents"
    when I press details that what it shows:
    "the name in the end tag of the element must match the element type in the start tag.
    Location: part /word/document.xml, Line:2,column:6307547 "
    what should i do??? Please help!
    L1234

  2. #2
    Join Date
    Dec 2007
    Posts
    1,736

    Re: Word 2010 cannot open the file

    Try to open the files by following the below method;
    • Open Word
    • Click the Open Folder
    • Browse to where your file is located
    • Change the Files of Type combination box to "Recover Text from Any
    • File (*.*)
    • Select your document
    • Click Open

    Is it opening now?

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