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| Tags: 0xc0190036, black screen, chkdsk, helppane, service pack 1 |
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#1
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| SP1 Fails: Message: !! 0xc0190036 !!
After the SP1 download, when trying to reboot, during the SP1 installation, there are numerous file names flashing across the black screen. Then, it hangs up with this message flickering on the screen: !! 0xc0190036 !! 608/68459 (HelpPane.exe) I have tried this three times now. After the first time, I ran CHKDSK on my boot drive after resoring an image. No errors are found in my file system. |
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#2
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I'm also currently hanging at a screen that says: !! 0xc0190036 !! 5612/68495 There appears to be no hard disk activity, the message blinks, then hangs, then blinks. It's been going on for about a 1/2 hour now. I'm on a HP Pavillion dv6000 laptop running Vista Home Premium (btw - i see that you've posted this on several forums. thanks for getting the ball rolling on this, hopefully we'll have a fix soon) the actual error says: !! 0xc0190036 !! 5612/68495 (ehdebug.dll) |
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#3
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after some more research, i pulled up this post on another forum: http://forums.microsoft.com/TechNet/...6752&SiteID=17 It is my first ever post here but hopefully this will go a long way to solve a lot of heartaches and unnecessary clean installs. I did a bit of research on the net... some articles giving some hints that 0xc0190036 is caused by the target file to be patched during SP1 installation being CORRUPTED. The file with error 0xc0190036 being reported during SP1 installation, in my case, was Firewall.cpl (it can be ANY file targeted for patch by SP1). I booted from a WinPE CD and ran a chkdsk /f on my C: drive... and sure enough, Firewall.cpl was found to be corrupted. Chkdsk went ahead to try to fix the corrupted file. After that I rebooted the system and let the HDD boot partition run. No luck, the SP1 installation still hang at overwriting Firewall.cpl. So out of frustration, I booted back into the WinPE CD.. this time I simply deleted the corrupt Firewall.cpl away. I proceeded to reboot the system back into the C: boot partition. This time it worked like a charm - the SP1 installation simply put a new copy of the deleted corrupted file into the HDD, and went on to complete the SP1 installation. The desktop showed up pretty shortly thereafter - SP1 update complete! Search 0xc0190036 on the net and you will find that quite a few people hit it during SP1 install - but M$ simply provided no explanation on it. Now you have it here - hopefully this is the first complete definition and resolution of the 0xc0190036 error that has ever been posted on the net. P.S. if you hit the same problem but have no WinPE CD, fret not - the original Vista installation DVD has a command prompt repair function and it will let u run chkdsk and to delete files equally well as the WinPE command prompt. Possible causes and mitigation factors to prevent file corruption just prior to SP1 install (and hence prevent the dreaded 0xc0190036 error): - HDD was already somehow corrupted beforehand. Resolution/prevention: run a chkdsk /f on your boot partition BEFORE you attempt to download/ install SP1! - Automatic defragmentation somehow causes some files to be corrupted the moment SP1 installation reboots your system. Resolution - disable any and all background HDD defragmentation programs before attempting SP1 install! i was wonderind how to delete the coruppted filed chkdsk turns up |
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#4
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| Message: !! 0xc0190036 !! SOLUTION !!
After three 2-hr sessions with MS support, and two failed attempts and wasted evenings, leaving me to reinstall pre-attempt disk images, I finally got a solution. Thanks to "Ravi" at MS telephone support: As usual, once you know the answer, it is simple. It is finding he correct one that ruins your week. The error message is indeed caused by corrupted system files, so the solution is to replace those files. If you have a Vista disk, just reinstall Vista before downloading SP1. But if you are like me, and have an OEM Vista installation, you can do it from a "Vista Anytime Upgrade" CD. Pre-download the Full standalone SP1 upgrade and save it to a hard disk. Using MSCONFIG Turn off all non-MS services and all startup items. Also Disable the MS framework.net in the Windows Features section of Programs and Features. Run the Anytime Upgrade DVD and select "Upgrade". It will "Upgrade" (really just reinstall) Vista without overwiting your personal files, programs, and/or settings. This replaces all the Vista system files, including any that have become corrupted. You will need to re-input your product key. Mine was on a sticker on the back of the computer, so have it ready. Even though I had input my product Key, I still got a message that said my key was invalid, and I had to call the toll-free number to get reactivated. That only took about 5 min. though, and went smoothly. After VISTA is reinstalled, you can optionally open an elevated Command Propmt and run SFC /scannow to verify that your system files are now OK. I did that and mine were ! Now, just run the standalone SP1 upgrade utility. (If you try the Windows Update Website it will tell you that you have 40+ updates to install before you can install SP1. They are all already packaged with the SP1 standalone.) I probably left out a few trivial question rexponses and reboots; but I think they were all self-explanatory and logical during the process. Just be patient. My first impression is that SP1 does react a little snappier, and reboot times are shorter; but I don't see anything that has made it worth this much trouble. I hope it has made my computer more stable in ways that I just haven't seen. The key to this whole process is the realization that you can reinstall an existing Vista installation from an Anytime Upgrade DVD. They are ubiquitous and free. Even most OEM installations come with one. |
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#5
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| Re: SP1 Fails: Message: !! 0xc0190036 !!
In case it helps someone I used a very simple method to fix the problem. I had the same error but my error was with file mciavi32.dll. it was hanging at the black screen. I did a reboot which trigger startup repair. Checkdsk which it ran by default (might not do the same for you) didnt fix the problem. I used the command prompt option under advanced tools, and did the following. changed to c:\windows\system32 renamed mciavi32.dll to mciavi32.dll.old chose restart computer from the startup recovery console options. When asking on reboot to start normally or use the startup repair, I sarted normally and the update went through without a hitch and vista was back up and running with SP1 in a few minutes. |
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#6
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Can someone help me please! I am getting this when I boot up: ! ! 0xc0190036 ! ! 5085/69784 (WLAN_profile_v1.xsd) I tried to delete it in the command prompt but it says that the file can't be found. :mad: Any ideas???? |
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#7
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I want to kill the people at Microsoft! I got the stupid error code !! 0xc0190036 !! 5947/92290 (Journal.exe) I have been hearing talks of people using somthing to delete or rename the file that is corrupted and its fixed. If so,how may i do this. And no dont ask me to use my cd because all my files are important on that pc!:mad: i got this error.. !!0xc0190036!! 715/89164 (network explorer.dll):( and i dont know wat to do......someone pls help me..:cry::cry: |
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#8
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| Re: SP1 Fails: Message: !! 0xc0190036 !!
Great response Rick, How about some input rather than attitude. Amazing that this is your response to a customer who was trying to do the right thing and keep his system updated. I also love that you spammed all of your contact info. |
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#9
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You are a participant in a P2P Usenet forum, not a customer. Everyone here is a computer user - not a Microsoft employee - who volunteers their time to help others - even rude idiots like you. |
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#10
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| Re: SP1 Fails: Message: !! 0xc0190036 !!
Thank you, thank you, thank you. :party: It took Command Prompt from the DVD and running a full Start-up Repair 13 times but I finally made it past that horrible black screen with the flickering error. I found you guys at the same time I emaled Dell and still haven't heard back from them. |
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#11
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| Re: SP1 Fails: Message: !! 0xc0190036 !! Diddo...My error is !!0xc0190036!! 4284/96386 (TLBREF.DLL). This is the second time this has happened when trying to install Vista SP2. I can only perform a system recovery to operate normally. -- hwhittle |
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