Go Back   TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Setup and Install
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags: , , ,

Sponsored Links



Cannot install office 2007 due to a 1402 error: the registry key..

Vista Setup and Install


Reply
 
Thread Tools Search this Thread
  #1  
Old 09-02-2008
Frustrated Scott
 
Posts: n/a
Cannot install office 2007 due to a 1402 error: the registry key..

I have attempted to install Office Professional Plus 2007and get this error:

Microsoft Office Porfesional Plus 2007 encountered an error during setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.
Reply With Quote
  #2  
Old 09-02-2008
erk
 
Posts: n/a
re: Cannot install office 2007 due to a 1402 error: the registry key..

I had the same problem trying to load office 2007.
Go into the registry and find the key stated in the error code.
Right click on the key and click permissions. When the "do not have
permission" prompt comes up just click OK and that should open the
permissions box.
Click the advanced button (bottom right corner), owner tab, then under
change name to, click on your pc and hit the apply button/OK. That
should take you back to permissions. Now add your pc name,
administrator, and system to the group and user names box, and check the
full control and read boxes for each one. Now try the install again.
When I did my office install I had to do this 7 times for different reg
keys.
It was very frustrating to say the least.
Good Luck hope this helps you.
Reply With Quote
  #3  
Old 09-02-2008
Mike Hall - MVP
 
Posts: n/a
Find the Office 'Setup' file on the installation media, right click on it
and try 'running as administrator, OR install Office while logged in to an
administrator profile..

I've been going with erk's tacic for over a week now and still have not
gotten it fully installed, any other suggestions.
Reply With Quote
  #4  
Old 25-02-2008
MerlinsWeb
 
Posts: n/a
RE: Cannot install office 2007 due to a 1402 eroor: the registry k

I am having the same problem with error 1402. Even after assigning
Administrator permission to the registry keys in question, Office 2007 Small
Business still cannot install. See balow for specific error:
Reply With Quote
  #5  
Old 25-02-2008
That Guy
 
Posts: n/a
Re: Cannot install office 2007 due to a 1402 eroor: the registry k

have you tried disabling all non-essential services in msconfig except the
windows installer and reboot. then try installing again. The reactivate
service and re-start again.
Reply With Quote
  #6  
Old 25-02-2008
MerlinsWeb
 
Posts: n/a
Re: Cannot install office 2007 due to a 1402 eroor: the registry k

Is this a temporary workaround, or does it fix the problem for good? I'm
having the same 1402 error for the latest Acrobat CS3 update as well; it too
has failed multiple times.

I have tried running the Office installer as the admin, same error. I have
disabled anti-virus, no luck. Why have the registry permissions for Vista
suddenly become inaccessible?
Reply With Quote
  #7  
Old 28-02-2008
MerlinsWeb
 
Posts: n/a
Re: Cannot install office 2007 due to a 1402 error: the registry k

Maybe a different approach will bring out experts who can help get this issue
resolved: Is there a need for the registry keys in Windows Vista to have
various levels of permission? If so, has Microsoft developed a tool which
will allow the registry to become accessible to known applications such as
Office 2007 and the Adobe Suites?

BTW, disabling all non-essential services in msconfig except the windows
installer and rebooting has no effect on the registry. Those problematic
registry keys have the same permission even in safe mode.
Reply With Quote
  #8  
Old 03-07-2009
LordSnake
 
Posts: n/a
re: Cannot install office 2007 due to a 1402 error: the registry key..

Did anyone solve this, I am having same issue with Office 2007
Enterprise on windows 2008 server 64 bit.

I cannot even find the registry key is refers to, doesn't seem to
exist.
Reply With Quote
  #9  
Old 04-07-2009
Peter Foldes
 
Posts: n/a
re: Cannot install office 2007 due to a 1402 error: the registry key..

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/s...ights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLic...3/overview.asp
Reply With Quote
  #10  
Old 13-12-2009
Nalange
 
Posts: n/a
Re: Cannot install office 2007 due to a 1402 eroor: the registry key..


I h a v e e x a c t l y t h e s a m e p r o b l e m .
C o u l d y o u p r o v i d e t h e s o l u t i o n ?
T h a n k y o u !


--
Nalange
Reply With Quote
  #11  
Old 13-12-2009
DL
 
Posts: n/a
Re: Cannot install office 2007 due to a 1402 eroor: the registry key..

Whats installing Office got to do with the Vista group you posted to?

"Nalange" <guest@unknown-email.com> wrote in message
news:ae5a52ed749d065735e20c155eca21f8@nntp-gateway.com...
>
> I h a v e e x a c t l y t h e s a m e p r o b l e m .
> C o u l d y o u p r o v i d e t h e s o l u t i o n ?
> T h a n k y o u !
>
>
> --
> Nalange



Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Setup and Install


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "Cannot install office 2007 due to a 1402 error: the registry key.."
Thread Thread Starter Forum Replies Last Post
Unable to install office 2007 Enterprise, registry error and error code 1402 Qamar Windows Software 4 16-04-2011 07:46 AM
Error 1402 when installing Office Ultimate 2007 Win7 Fausty Windows Software 5 31-07-2010 10:37 AM
unable to install office 2007, registry error Russ Office Setup 4 05-05-2010 08:11 PM
Error 1402 - Office 2007 Enterprise Install matt633way Office Setup 2 27-01-2010 02:10 AM
Uninstalling Office 2007 (BETA) without getting Error 1402 HappyRVers Office Setup 3 22-01-2007 09:11 PM


All times are GMT +5.5. The time now is 03:06 AM.