I have purchased a Dell XPS laptop that came with Windows Vista preinstalled on it and dell had also sent me the original DVD with it and I am still having it with me. So I was trying to do the upgrade install but if I try to do that then I get a message that the upgrade mode is disabled. So, what am I supposed since I dont want to delete all my programs or files? Actually, I want to reinstall Vista because after when I boot into normal mode then everything stops respoding for 20 seconds and after sometime the screen will go black. So can anyone help me sort out this problem.
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