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| Tags: digital locker, error message, hard drive, vista home premium, vistasetupprep exe, windows vista |
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#1
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| Cannot Extract to hard drive
This is the message I get when trying to run the setup with the digital locker... Cannot extract Windows Vista Setup to your hard drive. Please ensure that you can create files and folders in the same folder where VistaSetUpPrep.exe was downloaded. Any suggestions?? |
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#2
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I'm havin the same error Screenshot I download Windows Vista Home Premium 64 bit using Digital Locker. Using XP Home SP2 Last edited by dabear : 02-02-2007 at 05:24 AM. |
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#3
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Well I have been reading this from it's blogspot: http://blogs.msdn.com/windowsmarketplace/ After all of the files are downloaded, you can launch VistaSetupPrep.exe (or simply click the "Install" button in the digital locker assistant). VistaSetupPrep.exe then extracts the 500+ files compressed inside it and links the .wim files into into a folder called "Vista". The end result is that the Vista folder is a replica of the Windows Vista DVD. Before VistaSetupPrep.exe exits, it launches the setup.exe in the Vista folder and Windows Vista setup starts, just like if you had launched it from DVD. and the error message : Cannot extract Windows Vista Setup to your hard drive. Please ensure that you can create files and folders in the same folder where VistaSetUpPrep.exe was downloaded. - So one of the first things i've been trying to have people do is turn off the read-only access within the folder... I'd also like to check if you have read-only selected on any of the 3 files themselves and try turning it off for them as well. Can you create a new file in that folder like a new text file as a test? -Also has everyone with this error downloaded it through the browser option? or has this been downloaded using the digital locker assistant? Have you tried running the install within the digital locker assistant? Rather than just double clicking the .exe? - I know that with vista there's a lot of work that went into DRM or Digital Rights Management. Now with cell phones when you put an mp3 on an sd card you are not able to use that mp3 as a ring tune. However, if you were to get the digital rights packager from the distrubter's site adding DRM forward locking and putting that file on your phone allows you to use it as a ring tune. I believe we're running into this error because when downloading through the browser you do not have the DRM encryption. That it cannot be read as a "ring tune" or whatever if that makes sense? However, if you have all downloaded this through the digital locker assistant and you get the error when trying ti install it from within that... i guess that would throw that idea out the window. I downloaded Vista from Windows Market place using Firefox Download Manager and it worked perfectly on my desktop. but when I go to extract the files on my laptop, I get the same error message that you have been getting. So I tried burning the Vista folder (created after running the prep file) on a DVD and rebooting, but my laptop doesnt seen to detect the installation files on the DVD. The first 3 months of consumer based support are free unless you are running commercially. I just got off the phone with someone who had this issue and upon redownloading using the digital locker assistant and running the install from within that program itself rather than trying to run it from the execute. His install was successful. |
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#4
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Many of us have re-downloaded using Digital Locker. I'm now on my 3rd re-download. Each time I have tried to install using the digital locker program and by opening the .exe file directly. Each time I have unchecked read-only moved the files to different folders, etc. Nothing has worked. By the way, we don't have access to product support. I have a license key, but since I can't install Vista I don't have a Product Identification Number. Without a PIN, I can't bother your customer service people unless I pay US$59. As for my choice to download, I live in China and Windows Vista English is not available here yet. In a month or so, I'm sure illegal copies will be available on the street for 20 rmb. But I prefer to purchase software because I know it will work smoothly and there's the benefit of customer support. When you pay for software and there's a problem, you know that customer support will work diligently to fix the problem. I think that's how it supposed to work, right? Actually, I appreciate that you've given some time to this. But my sense is that this problem isn't big enough to register on Microsoft's radar map. Is there any chance to elevate this problem as many people are also experiencing the same problem? |
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#5
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| Re: Cannot Extract to hard drive
After all of the files are downloaded, you can launch VistaSetupPrep.exe (or simply click the "Install" button in the digital locker assistant). VistaSetupPrep.exe then extracts the 500+ files compressed inside it and links the .wim files into into a folder called "Vista". The end result is that the Vista folder is a replica of the Windows Vista DVD. Before VistaSetupPrep.exe exits, it launches the setup.exe in the Vista folder and Windows Vista setup starts, just like if you had launched it from DVD. When I run setup.exe, I get "setup.exe is not a valid Win32 applictaion." This tells me it is a 64bit app and my system needs to boot with a 64bit loader. Also, the autorun.inf is loading sperr32.exe x64 Try to run this file and I get "setup can not run on this version of the Operating System" So, i can only conclude that downloading Vista 64 and trying to install it on XP is not an option. Some kind of boot needs to be created. And, it looks like this problem is still unresolved. |
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#6
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Well.... I'm a tech support agent... I don't deal with any entitlements.. I just get problems coming in that i try to fix... now i know a lot of our calls are about the initial setup which would not yet yield a PID either. Have you ever tried asking them to activate your windows copy over the phone or something i'm not too sure about how to help you with that or explaining it to them the way you explained it to me? as for the 64bit update question. check out upgrade paths... 64 bits are not capable of upgrade installs ever even from 64 o/s unless from a 64 bit version of vista to another edition... and especially not from 32 bit as they are different architectures... hopefully you have 64 bit capable hardware as well. You're going to need to do a clean install but you can't get the install to run soo really i dont know.. any particular reason why you chose to download vista rather than just get a hardcopy in the store? it's a lot easier in regards to functionality and you have the disc for your WinRE recovery options as well. That paragraph paraphrases what was in that blog. Now what I believe you would have to do is be running an existing 64 bit version of xp. From there you could do a clean install. I have solved more cases regarding the cannot extract issue. ANother variable has been that the download ends prematurely. A customer had a problem with his first download any reaching 1gb and upon redownloading he had something closer to 2.4gb and it worked fine for him. We'll have to get the byte size of a successful file set up posted on here. |
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#7
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The problem is indeed a 64bit problem. When you run the installer you will notice that it creates a directory called "Vista" that includes all the files necessary. However, trying to start setup.exe or any file for that matter from this directory will result in a "XYZ is not a valid Win32 application". If you can live with a clean install this is what you can do (and what I did). Backup all your files you want to keep. Go to the Microsoft website and download the Windows XP Pro x64 Trial here: http://www.microsoft.com/products/in...c-515a0d152415 You will have to go through the short registration process and then it will let you download the trial as iso image. After the download burn two CDs. XP Pro x64 on one, and the files located in the "Vista" Folder created before you receive the VistaSetupPrep.exe error message. It is usually created in the same folder the X14-blabla files were located. Obviously you'll need a DVD. After doing so, install XP Pro x64. You can only do a clean install unfortunately. After x64 is installed, don't bother with any drivers or something but pop in the DVD you have burned with the Vista files. Setup will start and you are on your way to Vista. I know the clean install sux and having to go through the additional download of x64 is annoying. However, it's only 577 MB, so its bearable. Maybe there are more elegant solutions, i.e. booting from a x64 boot CD or something, but I found this avenue less annoying than starting to delve into the net for a x64 boot. I thought it might work by just booting to the command prompt of the x64 CD but it didn't, at least not on my Presario laptop. BTW, love Vista. After installing I was really apeaced after the big frustration of the non-working installer, and for those who wonder, I have not gotten any activation problems whatsoever. After installing Vista and activating it I have set the system clock to next year, it worked fine. The best thing is not to download, but to purchase from a retail holder, where you bought the PC, My Vista bought from a retailer who also installed that in my system, is working splendidly ! I prefer not to download any OS, Operating is a software which controls your system, You must be with most care to handle that, All my Windows products are only through shipping, Shipping may be a good idea for purchasing vista which wont cause you any error ! In reply to the people who said, "buy Vista in the store." I am a student and I paid only $65 to upgrade to Vista Ultimate. I would have to pay much more than that in the store. What's really annoying is the fact that I ran the Vista Upgrade advisor before installing the software, and it said that everything would install fine. |
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#8
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| Re:Run sperr32.exe
This is regarding i had got an installation disk of above title to my windows 7 enterprise 32 bit system (ie:Run sperr32.exe)x64 .But it says you cannot run the programme and you need to reboot the system and click custom(advanced).i did in reboot but still could not open the installation disk. please let me know the remedy for this problem. |
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