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Thread: outlook 2007; unable to open your default e-mail folders

  1. #1
    Join Date
    Sep 2004
    Posts
    142

    outlook 2007; unable to open your default e-mail folders

    My pc runs on vista and I have installed office 2007 on it but when i am trying to run outlook 20007 then it starts up finer but after some seconds i get an error message saying "cannot open your default e-mail folders". I dont know why i am getting that error, i haven't made any changes since installing office 2007. I have tried uninstalling and reinstalling office 2007 thinking it might help but no avail. Help on this issue will be appreciated, thanks in advance.

  2. #2
    Join Date
    Nov 2005
    Posts
    143

    Re: outlook 2007; unable to open your default e-mail folders

    You have mentioned that you haven't made any changes since installing office 2007 , that makes me think that you haven't configured your e-mail account yet. If it is so then go in to Control Panel > User Accounts and Family Safety > Mail > E-mail Accounts and configure your account. If you have already configured your e-mail account then you can try deleting your current profile and recreate new one. You can do that by going in to Mail > Show Profiles.

  3. #3
    Join Date
    Feb 2009
    Posts
    21
    I think that dll's for Outlook Add-In might be have got corrupted. Can you remove them, and reinstall on his computer?

    You could also try a "resetEVClient.exe" from C:\Program Files\Enterprise Vault\EVClient on his workstation or can get some solution from post made here. Unable to open emails in Outlook 2007

  4. #4
    Join Date
    Feb 2010
    Posts
    1

    Re: outlook 2007; unable to open your default e-mail folders

    Hi all, i was having same issue.
    After configuring new profile with new name my problem got solve.

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