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Vista Home Premium 64-bit (with SP1) clean installation hangs

Vista Setup and Install


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  #1  
Old 20-12-2008
Jack
 
Posts: n/a
Vista Home Premium 64-bit (with SP1) clean installation hangs

Hi,

I have a problem with hanging clean installation. That happens when
installer is completing installation.

My configuration:

Asus A8V Deluxe
AMD Athlon 64 3700+
4*1 Gb RAM
Asus AH2600PRO
Seagate Barracuda 7200.11 1TB SATA

I ran the vista upgrade advisor and it said:

System details: no action required (video card will even support Windows Aero)

Device details:
ASUS AH2600 Series (video card):
This device will not work in Windows Vista

ATI Function Driver for High Definition Audio -ATI AA01:
There is no compatibility data available for this device.

WinXP Promise SATA378 (tm) IDE Controller:
There is no compatibility data available for this device.

No issues were detected for my mouse, keyboard and ethernet card.
---
Well my video card is supporting Windows Aero but won't work in Vista :)
Anyway from video card's manufacturer web page you can download Vista 64 bit
drivers and in the product package there is that Vista logo. So I think that
can't be the problem.

About that WinXP Promise SATA378 (tm) IDE Controller.
If that would be the problem, I assume that I wouldn't be able to use that
SATA hard disk for Windows installation. Now I can see the drive and Windows
is installed to it.

I have searched information from internet and read that people have been
able to run Vista with similar mother board and graphics card and so on.

Can someone help me with this one, please?

Best Reagrds,
Jack

P.S. - Is Vista installer able to use internet connection to search for
drivers for different hardware?
- Is Vista installer writing some log-file during the installation, so I
could try to look that and see what is causing the problem? that would be the
problem, I assume that I wouldn't be able to use that SATA hard disk for
Windows installation. Now I can see the drive and Windows is installed to it.
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  #2  
Old 20-12-2008
Dominic Payer
 
Posts: n/a
Re: Vista Home Premium 64-bit (with SP1) clean installation hangs

Try removing 2GB of the RAM. There is a known problem with installing the
RTM version of Vista with 4GB installed. See
http://support.microsoft.com/kb/929777 but there isn't always an error
message.

Update Vista after installation and then replace the 2GB you removed.


"Jack" <Jack@discussions.microsoft.com> wrote in message
news:765E31D7-B21B-4DF9-8C5A-650F0392FF89@microsoft.com...
> Hi,
>
> I have a problem with hanging clean installation. That happens when
> installer is completing installation.
>
> My configuration:
>
> Asus A8V Deluxe
> AMD Athlon 64 3700+
> 4*1 Gb RAM
> Asus AH2600PRO
> Seagate Barracuda 7200.11 1TB SATA
>
> I ran the vista upgrade advisor and it said:
>
> System details: no action required (video card will even support Windows
> Aero)
>
> Device details:
> ASUS AH2600 Series (video card):
> This device will not work in Windows Vista
>
> ATI Function Driver for High Definition Audio -ATI AA01:
> There is no compatibility data available for this device.
>
> WinXP Promise SATA378 (tm) IDE Controller:
> There is no compatibility data available for this device.
>
> No issues were detected for my mouse, keyboard and ethernet card.
> ---
> Well my video card is supporting Windows Aero but won't work in Vista :)
> Anyway from video card's manufacturer web page you can download Vista 64
> bit
> drivers and in the product package there is that Vista logo. So I think
> that
> can't be the problem.
>
> About that WinXP Promise SATA378 (tm) IDE Controller.
> If that would be the problem, I assume that I wouldn't be able to use that
> SATA hard disk for Windows installation. Now I can see the drive and
> Windows
> is installed to it.
>
> I have searched information from internet and read that people have been
> able to run Vista with similar mother board and graphics card and so on.
>
> Can someone help me with this one, please?
>
> Best Reagrds,
> Jack
>
> P.S. - Is Vista installer able to use internet connection to search for
> drivers for different hardware?
> - Is Vista installer writing some log-file during the installation, so I
> could try to look that and see what is causing the problem? that would be
> the
> problem, I assume that I wouldn't be able to use that SATA hard disk for
> Windows installation. Now I can see the drive and Windows is installed to
> it.


Reply With Quote
  #3  
Old 20-12-2008
Rick Rogers
 
Posts: n/a
Re: Vista Home Premium 64-bit (with SP1) clean installation hangs

Hi,

1) Asus recommends manual memory timing be used with that board when all 4
slots are in use. Also, there is an issue with the most recent BIOS release
that causes an error about USB power when all the slots are in use. This
board is not really a good candidate for 4GB of ram.

2) In addition, there is a timing issue when all 4 slots are in use during a
Vista x64 installation, remove the second dual channel pair until after
installation completes. The capacity is not the factor, it's whether or not
all 4 slots are in use.

3) I don't understand what you mean by:

"Well my video card is supporting Windows Aero but won't work in Vista :)"

Aero is only available in Vista, so it's either working or it's not.

4) On the Promise 378 controller driver. The XP ones Asus has on their web
site WILL work for installation, but you must manually force them into use.
Automatic detection and installation will not work.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Jack" <Jack@discussions.microsoft.com> wrote in message
news:765E31D7-B21B-4DF9-8C5A-650F0392FF89@microsoft.com...
> Hi,
>
> I have a problem with hanging clean installation. That happens when
> installer is completing installation.
>
> My configuration:
>
> Asus A8V Deluxe
> AMD Athlon 64 3700+
> 4*1 Gb RAM
> Asus AH2600PRO
> Seagate Barracuda 7200.11 1TB SATA
>
> I ran the vista upgrade advisor and it said:
>
> System details: no action required (video card will even support Windows
> Aero)
>
> Device details:
> ASUS AH2600 Series (video card):
> This device will not work in Windows Vista
>
> ATI Function Driver for High Definition Audio -ATI AA01:
> There is no compatibility data available for this device.
>
> WinXP Promise SATA378 (tm) IDE Controller:
> There is no compatibility data available for this device.
>
> No issues were detected for my mouse, keyboard and ethernet card.
> ---
> Well my video card is supporting Windows Aero but won't work in Vista :)
> Anyway from video card's manufacturer web page you can download Vista 64
> bit
> drivers and in the product package there is that Vista logo. So I think
> that
> can't be the problem.
>
> About that WinXP Promise SATA378 (tm) IDE Controller.
> If that would be the problem, I assume that I wouldn't be able to use that
> SATA hard disk for Windows installation. Now I can see the drive and
> Windows
> is installed to it.
>
> I have searched information from internet and read that people have been
> able to run Vista with similar mother board and graphics card and so on.
>
> Can someone help me with this one, please?
>
> Best Reagrds,
> Jack
>
> P.S. - Is Vista installer able to use internet connection to search for
> drivers for different hardware?
> - Is Vista installer writing some log-file during the installation, so I
> could try to look that and see what is causing the problem? that would be
> the
> problem, I assume that I wouldn't be able to use that SATA hard disk for
> Windows installation. Now I can see the drive and Windows is installed to
> it.


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