Vista Ultimate 32bit Upgrade - STOP Error

[Eyeon]

Hi,

Hoping someone may be able to help me with this.

I bought the Vista Ultimate Upgrade from ebay and received it today, but i'm having trouble upgrading my XP Pro machine.

I go through the install process and there are no conflicts or anything, i've uninstalled Norton.

When it reboots the first time after starting the installation i'm getting a blue screen that says "A problem has been detected and Windows has shut down to prevent damage to your computer"

Underneath this it has:

*** STOP:0x0000007B (0x80599BB0 0xC0000034 0x00000000 0x00000000)

I'm not experienced really with computers so I have no idea what this is or how to fix it so i can upgrade to Vista.

Any help would be appreciated, thanks.

0x7B is INACCESSIBLE_BOOT_DEVICE, meaning that setup cancelled because it
cannot access the drive. Is this a sata or ide drive? Was a manufacturer's
driver loaded as part of setup (if not, you may need to)?

Did you run the MS Upgrade Advisory for Vista that tells you if the machine
is capable of running Vista?

http://www.microsoft.com/windows/win...e-advisor.aspx

Trying to upgrade from one version of the O/S to another one to save data or
not having to re-install existing programs on the machine doesn't work out
to well with a lot of trouble. Upgrading Vista to another version of Vista
is ok. But coming from XP to Vista may be another story. I like to format
the hard drive and install the O/S fresh to avoid potential problems. I hear
you can install the O/S fresh with the upgrade install DVD too.

[Eyeon]

Having a look inside, I have two (on is C: which is IDE and another E: which is sata) Trying to upgrade C which is the IDE drive.

I'm not sure about the driver loading? I start the upgrade from Windows and it goes through the Gathering/Expanding Files bit, then reboots, I see the menu with Other Version and Windows Setup, when it goes through to continue the setup, I see the green status bar go a few times, then it drops to this message.

How do i go about loading the driver in setup? I didn't see any sort of option for something like that, it seemed to be upgrading automatically?

[Eyeon]

I did run the upgrade manager, yep. The only conflict I had was with Norton, which i uninstalled prior to trying the upgrade. There were some conflicts with my sound and things, but it said they shouldn't affect the actual upgrade to Vista.

I thought about installing it fresh but I didn't want to in case I got this error again, then I wouldn't have XP to boot back into and all my programs/files would be gone.

With some computers, not all, Vista installation has trouble when you have a
mixture of drives (IDE and SATA). Normally, I'd recommend you unplug the
drive that is not going to have the OS installed on it while you install
Vista, but your are performing an upgrade. This would result in broken links
to anything on your second drive.

If it is only data on the second drive, try unplugging the second drive. If
it involves programs, that you don't want to have to re-install, then you'll
have to wait for another suggestion.

[Eyeon]

I tried to redo the upgrade with the sata drive not attached and received the same error.

Does that mean it's probably the ide hdd causing the problem?

It is something related to drivers, not the drive. (Unless it is an older
IDE drive that needed ATAPI.sys support.)
You can try installing to the SATA drive, or go into BIOS and disable the
SATA support until install is done, or install SATA drivers from USB during
the install, or set the SATA drive to work in IDE mode. It's been almost two
years since I had this problem and now I only restore images. I do not
re-install from scratch, so... but for me, I updated the BIOS and unplugged
the second drive. Everything worked fine after that.

MS gives the following advice of which only the last two for 0x7B usually
apply: (and seems to coroborate my experience with this problem.)
http://support.microsoft.com/kb/935806

I am having the same problem, only I wasn't installing Windows Vista. My
computer came with Windows Vista.
Anyway, last might I shut down my computer, letting it install two updates.
This morning, the computer just can't start without launching startup repair
or having a blue screen with the exact same error or STOP codes. I even let
startup repair use system restore, and used system restore manually. Nothing
helps. I have disconnected all periperhals. It still is being stubborn. HELP!

Two years later, this problem still exists. I'm running Vista Home SP2 (NL, Dutch).

Hard disk is OK! I check this automatically every few days. Re-checking confirms: hard disk is ok.

In this case, it is NOT a driver problem. The only thing I did before the reboot was removing Norton Internet Security - which failed so I rebooted. After the reboot, 0x0000007b (0x80699bb0, 0xc0000034,0x00000000,0x00000000).

Sheit-norton : (

I'll post here if I find a work-around <sigh>.