Windows DVD Maker will not recognize my DVD burner

When i try to burn a DVD in windows dvd maker it will not let me select my
dvd burner. The pull down menu under dvd burner is blank. My burner did
however work when i used the trial version of nero so i know it is not
something wrong with my burner. can anyone help me with this???

Got the same problem....Hope someone has an answer!

I have identicaly the same problem with DvD maker in Vista Ultimate.

My DVD RW LiteOn Lightscribe works perfectly with NERO but in DVD maker I
can not select it. I have a blank list to select the player.

help would be appreciated.

Well it is obvious that Microsoft loves selling soft but once a problem they
don't even matter to look to it.

This problem is not a standalone problem and is already reported on several
forums without any answer from Microsoft. This thread here is started a month
ago and you can see, they don't look at it.

Next time I buy a mac.

I have a similar problem with different hardware: the wrong device is
recognized as the disc burner, the read disc burner is not in the
explorer list, nor in the corresponding lists of the other windows
applications.

I have to admit, at least my system (Vista-64bit Home Premium on Asus
P5K with Intel E6850) is "creative", because it recognizes the disc
burner (LG GSA-H54N on IDE/ATAPI) only as a reading device and the
CD/DVD player (LG GDR-H20N on SATA) as a writing device!

In a previous test installation of XP-32bit: no problem! Even a linux
installation gives no problem. (So, why a Mac Charly... keep the
hardware and get linux!)

I tried the solution of kb929461, but my registry file already has
no Upper- and Lower-filters under the relevant subkey.
This is confirmed by running “devcon stack gencdrom”:


-IDE\CDROMHL-DT-ST_DVD-ROM_GDRH20N____________0L02____\5&643F929&0&1.0.0-
- Name: HL-DT-ST DVD-ROM GDRH20N ATA Device-
- Setup Class: {4D36E965-E325-11CE-BFC1-08002BE10318} CDROM-
- Controlling service:-
- Cdrom-

-SCSI\CDROM&VEN_HL-DT-ST&PROD_DVD-RAM_GSA-H54N&REV_1.00\5&36A48F33&0&000000-
- Name: HL-DT-ST DVD-RAM GSA-H54N SCSI CdRom Device-
- Setup Class: {4D36E965-E325-11CE-BFC1-08002BE10318} CDROM-
- Controlling service:-
- Cdrom-

-2 matching device(s) found.-

At least according the device name, the correct distinction between the
reading and burning hardware is made!
::::
Who knows the most efficient way to send complains to Microsoft?
I already gave them a negative, but detailed, feedback after kb929461.
Will they help us to solve the problem?

Yup I have the same problem! HP-Compaq Lappy with Optiarc AD-7530A DVD RW
drive. Works OK in except in Windows DVD Maker where I get the message "dvd
burner not found. Make sure a DVD burner is connected and installed then try
again"

Been looking through loads of forums and found the problem posted all
over... but no solutions!

Ok I got it working! I stumbled across a comment in a forum about windows
updates being the solution so I turned updates back on and did a full
update... and everything's working OK (Except windows mail but I just need to
uninstall update KB933928 to sort that out) Hope this helps!

[wendynonickers]

I too have the same problem but I've at least narrowed it down to importing a non-microsoft codec package that after uninstalling caused me to "lose" my burner on windows DVD maker. reinstalling and disabling codecs in options on windows movie maker sometimes temporarily fixes the problem and I get my burner back and can burn a movie DVD but next time it is gone and this has only worked a couple of times, I don't know much about computers and basically am running around in the dark poking with a big stick.

your's is an interesting post, I too have a usb wireless internet conection, and one way to ensure for sure I lose my burner is indeed to plug it in and go online, I assumed it was making the internet connection that did it, but maybe you are on to something, I find my burner dissappears doing the above or using non windows media apps prior to using win DVD burner so there's obviously a conflict somewhere! the only way to get it back is not just restarting but waiting a day and then it often it shuts down to prevent data execution, I now use DVD video soft to burn DVD's instead, no fancy menus but it works with ALL codecs including 3gp off my phone and flv youtube downloads!

you are a legend mate! I have had my vista laptop for 13 months and even rebooted vista to solve this, thanks heaps I removed my dongle and drive e returned to my dvd burner in seconds! never knock a noob! as one myself I post stuff on forums and too have helped people too the knowit alls can't know everything, fresh eyes often find the answer! I am going to shout this from the cyberspace mountaintops in every forum I post to. thanks!

[Maxx11]

I am having the exact problem I can use Roxio fine but I cannot use windows dvd maker, it doesnt recognize a burner at all, I did all of the updates any other suggestions?

Finally fixed my problem, I had to download the vista service pack, it was that easy

each time I start up my laptop (after a yet to be determined time, not restart), I have my burner if I open windows DVD maker, and can burn a DVD video, however if I play a video or go online I lose it again so I save projects and burn them at a later date, not the most convenient but only solution other than using DVD videosoft free studio which whilst a barebones DVD authoring and burning prog, supports more file types and does many other things like converting videos into mobile phone formats.

Im having gsame problems. Have not found a solution yet and i have
googled my fingers off. The only thing I have found that gave me a
possible clue is someone suggested un-intsalling the drivers and
re-installing them. BUT...which drivers they did not say, and I dont
know if Microsoft even offers them as a download so Im clueless as to
what to do next.

My problem has been resolved. I copied and pasted the specific error
code message I received and found a solution after googling it. Turns
out there was registry errors and now I cant recall specifically what
steps I took to resolve it, I bellieve it was in device manager and I
had to delete 2 "things" (newbie terms): and after restarting bam!
everything worked just fine. So..I reccommend noting the code error and
googling it.

[chris 01]

hey i dont know if this will work for you but i had the same problem with a mates computer tried to roll back updates not an option so i went back and tried again and hey presto its there my dvd burner
so i looked at what i had done previuos to this
and all i did was remove his pre paid broadband key (usb stick) and came up with the conclusion that there was a conflict dont know how to fix that part but hey all i have to do to make windows dvd maker pick up the dvd burner is remove the usb stick this might not sound as technical as all the others on this forum but it works for me

.... and thank you both... I added the info to my website's Vista > DVD Maker
page. I had the problem there with one poster resolving it when caused by a
conflict between an unused SATA controller and an IDE controller. You
provide a second reason.