Results 1 to 12 of 12

Thread: HP Total Care Advisor Health Check CRASH!!

  1. #1
    missym84 Guest

    HP Total Care Advisor Health Check CRASH!!

    Hello,
    I currently have a HP Pavillion Notebook installed with Windows Vista Home
    Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
    I get the blue screen and my comp shuts down. I need some help. I already
    went to HP support, but they didn't fix it either. Help!!!
    --
    MissyM

  2. #2
    Mark L. Ferguson Guest

    Re: HP Total Care Advisor Health Check CRASH!!

    What other feature of the system are you trying to fix? If the Total Health
    care app is the only thing not working, only HP could fix that.

    --
    click the Ratings button. Voting helps the web interface.
    http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
    Mark L. Ferguson

    "missym84" <missym84@discussions.microsoft.com> wrote in message
    news:1A095D50-0861-4E5D-910B-6B4EFF010A0B@microsoft.com...
    > Hello,
    > I currently have a HP Pavillion Notebook installed with Windows Vista Home
    > Premium, and everytime I try to do a PC Health Check with Total Care
    > Advisor,
    > I get the blue screen and my comp shuts down. I need some help. I already
    > went to HP support, but they didn't fix it either. Help!!!
    > --
    > MissyM



  3. #3
    Malke Guest

    Re: HP Total Care Advisor Health Check CRASH!!

    missym84 wrote:

    > Hello,
    > I currently have a HP Pavillion Notebook installed with Windows Vista Home
    > Premium, and everytime I try to do a PC Health Check with Total Care
    > Advisor, I get the blue screen and my comp shuts down. I need some help. I
    > already went to HP support, but they didn't fix it either. Help!!!


    If HP support can't fix it - and let's be very clear about this: the PC
    Health Check is HP's utility, not part of Vista - then don't use it. I'm
    not being facetious; I just don't think those HP utilities are useful and I
    always suggest either uninstalling them or not using them. If everything
    else on your computer is working, I wouldn't sweat this one thing.

    Malke
    --
    MS-MVP
    Elephant Boy Computers
    www.elephantboycomputers.com
    Don't Panic!

  4. #4
    peter c.a.hawkins Guest

    Re: HP Total Care Advisor Health Check CRASH!!

    Just go here,there are dozens of people with the same problem,,,it is HP
    nothing to do with vista.I have an hp media center and mine works perfect
    ....a lucky one or unlucky one cos HP health check is absolute rubbish.
    http://forums12.itrc.hp.com/service/...categoryId=405

    "Malke" wrote:

    > missym84 wrote:
    >
    > > Hello,
    > > I currently have a HP Pavillion Notebook installed with Windows Vista Home
    > > Premium, and everytime I try to do a PC Health Check with Total Care
    > > Advisor, I get the blue screen and my comp shuts down. I need some help. I
    > > already went to HP support, but they didn't fix it either. Help!!!

    >
    > If HP support can't fix it - and let's be very clear about this: the PC
    > Health Check is HP's utility, not part of Vista - then don't use it. I'm
    > not being facetious; I just don't think those HP utilities are useful and I
    > always suggest either uninstalling them or not using them. If everything
    > else on your computer is working, I wouldn't sweat this one thing.
    >
    > Malke
    > --
    > MS-MVP
    > Elephant Boy Computers
    > www.elephantboycomputers.com
    > Don't Panic!
    >


  5. #5
    Stevey Guest

    Re: HP Total Care Advisor Health Check CRASH!!

    It's pretty well known that HP Health Check doesn't work.

  6. #6
    Carey Frisch [MVP] Guest

    RE: HP Total Care Advisor Health Check CRASH!!

    Download and install the latest version of
    HP Health Check:
    http://h30155.www3.hp.com/helpandsupport/cpcehelp.html

    --
    Carey Frisch
    Microsoft MVP
    Windows Desktop Experience -
    Windows System & Performance




    "missym84" wrote:

    > Hello,
    > I currently have a HP Pavillion Notebook installed with Windows Vista Home
    > Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
    > I get the blue screen and my comp shuts down. I need some help. I already
    > went to HP support, but they didn't fix it either. Help!!!
    > --
    > MissyM


  7. #7
    Znod Guest

    Re: HP Total Care Advisor Health Check CRASH!!


    PC Health Check is OK, but I say why bother? I would uninstall it. I
    haven't missed it; it had do go when I installed 64-bit on my HP laptop.


    --
    Znod

    ::::[image:
    http://homepage.mac.com/donv1/.Pictu.../VistaTVF.jpg]
    ::::

  8. #8
    ferrisits Guest

    Re: HP Total Care Advisor Health Check CRASH!!


    It is a piece of crap provided under HP utilites ... If any issue occurs
    with this application then to only option to get it resolved is to get
    the computer back to factory settings.. better to remove this


    --
    ferrisits

  9. #9
    joel406 Guest

    Re: HP Total Care Advisor Health Check CRASH!!


    MOst all software that is installed by your average manufacture sucks.

    I make a great living reinstalling Vista from a retail media source and
    getting all that garbage out permenatly.

    Anyone who purchases a laptop or desktop system from Dell, Gateway or
    HewlettPackard needs to have their systems pruged or this garbage ASAFP.


    --
    joel406

  10. #10
    dhanarajesh1 Guest
    This is nice software try to consult HP service centers
    Last edited by dhanarajesh1; 06-10-2008 at 11:54 AM.

  11. #11
    Clara Cagigal Guest

    Re: HP Total Care Advisor Health Check CRASH!!

    HP health check is a bad tool that can break your system installing old
    drivers and updates. Some days ago, Hp health check installed in my laptop
    an ethernet driver for microsoft vista system older than i had and then the
    following day windows update re installed the newer one which was what i
    had. Hp health check is a total disaster, the updated drivers use to be one
    year older or more, the same for essential system updates for microsoft
    vista, and the versions and dates of drivers and updates are confusing.
    Regards, Clara
    "dhanarajesh1" <dhanarajesh1.3gulfb@DoNotSpam.com> escribió en el mensaje de
    noticias news:dhanarajesh1.3gulfb@DoNotSpam.com...
    >
    > This is nice software try to consult HP service centers
    >
    >
    > --
    > dhanarajesh1
    > ------------------------------------------------------------------------
    > dhanarajesh1's Profile:
    > http://forums.techarena.in/members/dhanarajesh1.htm
    > View this thread: HP Total Care Advisor Health Check CRASH!!
    >
    > http://forums.techarena.in
    >



  12. #12
    enricklary Guest

    Re: HP Total Care Advisor Health Check CRASH!!

    Quote Originally Posted by Znod View Post
    PC Health Check is OK, but I say why bother? I would uninstall it. I
    haven't missed it; it had do go when I installed 64-bit on my HP laptop.


    --
    Znod

    ::::[image:
    http://homepage.mac.com/donv1/.Pictu.../VistaTVF.jpg]
    ::::
    Yes, I too would prefer PC Health Check

Similar Threads

  1. Hp Total care advisor 2.3
    By Theodore in forum Windows Software
    Replies: 3
    Last Post: 20-07-2009, 09:45 AM
  2. Replies: 8
    Last Post: 25-11-2008, 03:36 PM
  3. HP Total Care advisor update error
    By Dr. Vladimir Crk in forum Vista Help
    Replies: 4
    Last Post: 22-07-2008, 08:40 AM
  4. hp total care advisor stopped working
    By susan l in forum Windows Update
    Replies: 6
    Last Post: 18-06-2008, 10:09 PM
  5. [Solution] to HP Total Care Advisor Vista Stops and Faliures Repai
    By quia_temet, memarciniak in forum Windows Update
    Replies: 1
    Last Post: 06-08-2007, 08:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •