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HP Total Care Advisor Health Check CRASH!!

Vista Help


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  #1  
Old 30-05-2008
missym84
 
Posts: n/a
HP Total Care Advisor Health Check CRASH!!

Hello,
I currently have a HP Pavillion Notebook installed with Windows Vista Home
Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
I get the blue screen and my comp shuts down. I need some help. I already
went to HP support, but they didn't fix it either. Help!!!
--
MissyM

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  #2  
Old 30-05-2008
Mark L. Ferguson
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!

What other feature of the system are you trying to fix? If the Total Health
care app is the only thing not working, only HP could fix that.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
Mark L. Ferguson

"missym84" <missym84@discussions.microsoft.com> wrote in message
news:1A095D50-0861-4E5D-910B-6B4EFF010A0B@microsoft.com...
> Hello,
> I currently have a HP Pavillion Notebook installed with Windows Vista Home
> Premium, and everytime I try to do a PC Health Check with Total Care
> Advisor,
> I get the blue screen and my comp shuts down. I need some help. I already
> went to HP support, but they didn't fix it either. Help!!!
> --
> MissyM


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  #3  
Old 30-05-2008
Malke
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!

missym84 wrote:

> Hello,
> I currently have a HP Pavillion Notebook installed with Windows Vista Home
> Premium, and everytime I try to do a PC Health Check with Total Care
> Advisor, I get the blue screen and my comp shuts down. I need some help. I
> already went to HP support, but they didn't fix it either. Help!!!


If HP support can't fix it - and let's be very clear about this: the PC
Health Check is HP's utility, not part of Vista - then don't use it. I'm
not being facetious; I just don't think those HP utilities are useful and I
always suggest either uninstalling them or not using them. If everything
else on your computer is working, I wouldn't sweat this one thing.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
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  #4  
Old 30-05-2008
peter c.a.hawkins
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!

Just go here,there are dozens of people with the same problem,,,it is HP
nothing to do with vista.I have an hp media center and mine works perfect
....a lucky one or unlucky one cos HP health check is absolute rubbish.
http://forums12.itrc.hp.com/service/...categoryId=405

"Malke" wrote:

> missym84 wrote:
>
> > Hello,
> > I currently have a HP Pavillion Notebook installed with Windows Vista Home
> > Premium, and everytime I try to do a PC Health Check with Total Care
> > Advisor, I get the blue screen and my comp shuts down. I need some help. I
> > already went to HP support, but they didn't fix it either. Help!!!

>
> If HP support can't fix it - and let's be very clear about this: the PC
> Health Check is HP's utility, not part of Vista - then don't use it. I'm
> not being facetious; I just don't think those HP utilities are useful and I
> always suggest either uninstalling them or not using them. If everything
> else on your computer is working, I wouldn't sweat this one thing.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>

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  #5  
Old 30-05-2008
Stevey
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!

It's pretty well known that HP Health Check doesn't work.
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  #6  
Old 31-05-2008
Carey Frisch [MVP]
 
Posts: n/a
RE: HP Total Care Advisor Health Check CRASH!!

Download and install the latest version of
HP Health Check:
http://h30155.www3.hp.com/helpandsupport/cpcehelp.html

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance




"missym84" wrote:

> Hello,
> I currently have a HP Pavillion Notebook installed with Windows Vista Home
> Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
> I get the blue screen and my comp shuts down. I need some help. I already
> went to HP support, but they didn't fix it either. Help!!!
> --
> MissyM

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  #7  
Old 31-05-2008
Znod
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!


PC Health Check is OK, but I say why bother? I would uninstall it. I
haven't missed it; it had do go when I installed 64-bit on my HP laptop.


--
Znod

::::[image:
http://homepage.mac.com/donv1/.Pictu.../VistaTVF.jpg]
::::
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  #8  
Old 31-05-2008
ferrisits
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!


It is a piece of crap provided under HP utilites ... If any issue occurs
with this application then to only option to get it resolved is to get
the computer back to factory settings.. better to remove this


--
ferrisits
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  #9  
Old 31-05-2008
joel406
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!


MOst all software that is installed by your average manufacture sucks.

I make a great living reinstalling Vista from a retail media source and
getting all that garbage out permenatly.

Anyone who purchases a laptop or desktop system from Dell, Gateway or
HewlettPackard needs to have their systems pruged or this garbage ASAFP.


--
joel406
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  #10  
Old 06-10-2008
dhanarajesh1
 
Posts: n/a
This is nice software try to consult HP service centers

Last edited by dhanarajesh1 : 06-10-2008 at 11:54 AM.
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  #11  
Old 07-10-2008
Clara Cagigal
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!

HP health check is a bad tool that can break your system installing old
drivers and updates. Some days ago, Hp health check installed in my laptop
an ethernet driver for microsoft vista system older than i had and then the
following day windows update re installed the newer one which was what i
had. Hp health check is a total disaster, the updated drivers use to be one
year older or more, the same for essential system updates for microsoft
vista, and the versions and dates of drivers and updates are confusing.
Regards, Clara
"dhanarajesh1" <dhanarajesh1.3gulfb@DoNotSpam.com> escribió en el mensaje de
noticias news:dhanarajesh1.3gulfb@DoNotSpam.com...
>
> This is nice software try to consult HP service centers
>
>
> --
> dhanarajesh1
> ------------------------------------------------------------------------
> dhanarajesh1's Profile:
> http://forums.techarena.in/members/dhanarajesh1.htm
> View this thread: HP Total Care Advisor Health Check CRASH!!
>
> http://forums.techarena.in
>


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  #12  
Old 13-03-2010
enricklary
 
Posts: n/a
Re: HP Total Care Advisor Health Check CRASH!!

Quote:
Originally Posted by Znod View Post
PC Health Check is OK, but I say why bother? I would uninstall it. I
haven't missed it; it had do go when I installed 64-bit on my HP laptop.


--
Znod

::::[image:
http://homepage.mac.com/donv1/.Pictu.../VistaTVF.jpg]
::::
Yes, I too would prefer PC Health Check
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