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Windows media center wizard crashes

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  #1  
Old 24-04-2008
miles51
 
Posts: n/a
Windows media center wizard crashes


Greetings to all!
Running Vistax64, Sp1, clean install on a new home built machine.
When I launch the media center wizard, when it gets to the place where
it sets out to test the speakers, it stops working and 'has to close.'
I have uninstalled Nero 7, my anti-virus software, flv player as well as
the other speaker utility that came with the motherboard (SoundMax
BlackHawk) and run the 'scannow utility' but so far nothing has worked.
Here is the report, for those of you that can understand this:


*product*
Media Center
*Problem*APPCRASH
*Date*24/04/2008 10:10 AM
*Status*Report Sent
*Description*Stopped working
*Problem signature*Problem Event Name: APPCRASH
Application Name: ehshell.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47919e0e
Fault Module Name: atklumdispx.dll
Fault Module Version: 7.14.10.303
Fault Module Timestamp: 4715a790
Exception Code: c0000005
Exception Offset: 0000000000008ab3
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
*Extra information about the problem*Bucket ID: 1059204

For what it is worth, the same fault module version is showing up every
time I attempt to import a video file (dv) into the storyboard in
windows movie maker:confused:... If anyone has any thoughts on the
matter, I'm all ears!
Thanks!
miles51


--
miles51
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  #2  
Old 25-04-2008
zachd [MSFT]
 
Posts: n/a
Re: Windows media center wizard crashes


What are the file properties for that file? That looks like an ATI driver
file. Does updating to their newer version help?

If you have the SoundMax sound card - do you have the the "Sonic Effects"
enhancement (I believe that's the name)? Watch out for that, it has a HUGE
memory leak and you'll likely want to turn that off. Anyways, if you see
your system become less responsive over time, that should be the culprit.
(I have SoundMax audio too and ran into this and was most unhappy with
them.)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"miles51" <guest@unknown-email.com> wrote in message
news:0667f628090ca7c94412ad7acb8cb3cf@nntp-gateway.com...
>
> Greetings to all!
> Running Vistax64, Sp1, clean install on a new home built machine.
> When I launch the media center wizard, when it gets to the place where
> it sets out to test the speakers, it stops working and 'has to close.'
> I have uninstalled Nero 7, my anti-virus software, flv player as well as
> the other speaker utility that came with the motherboard (SoundMax
> BlackHawk) and run the 'scannow utility' but so far nothing has worked.
> Here is the report, for those of you that can understand this:
>
>
> *product*
> Media Center
> *Problem*APPCRASH
> *Date*24/04/2008 10:10 AM
> *Status*Report Sent
> *Description*Stopped working
> *Problem signature*Problem Event Name: APPCRASH
> Application Name: ehshell.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47919e0e
> Fault Module Name: atklumdispx.dll
> Fault Module Version: 7.14.10.303
> Fault Module Timestamp: 4715a790
> Exception Code: c0000005
> Exception Offset: 0000000000008ab3
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 3081
> *Extra information about the problem*Bucket ID: 1059204
>
> For what it is worth, the same fault module version is showing up every
> time I attempt to import a video file (dv) into the storyboard in
> windows movie maker:confused:... If anyone has any thoughts on the
> matter, I'm all ears!
> Thanks!
> miles51
>
>
> --
> miles51



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  #3  
Old 25-04-2008
miles51
 
Posts: n/a
Re: Windows media center wizard crashes


Hi, Zachd, and thanks for your response!
The ATI Catalyst Control Center seems to have up-to-date drivers (they
list v. 8.4 on their website, v.8.43 came as software with the graphics
card.) SoundMax is integrated into the mobo and seems to be a stripped
down version, as I can find no 'sonic enhancements' feature on it.
When you ask, 'what are the file properties for that file?', I am not
sure what you mean. If it is reference to the files I am trying to
import into the storyboard, G-Spot identifies them as dvsd files. It
also says that it is 'unable to render the audio,' however, the
selection of codecs used by MS is able to render the audio when tested
in that utility. I am clueless...
thanks!
miles51


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miles51
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  #4  
Old 25-04-2008
miles51
 
Posts: n/a
Re: Windows media center wizard crashes


Hi, again, Zachd...
I figured out you are asking about the fault module file
'atklumdispx.dll.' I ran a search and found the following:
'Asustek compatible LDDM D3D driver' and a file version #. I have no
idea what that is for, but will investigate updating it.
As an aside, on the two occasions I have tried to update the bios (Asus
P5K-E wi-fi) the system has completely locked up and I have had to run a
system restore. Hopefully there is something here which can be updated
without destabilizing the system.
Cheers!
miles51


--
miles51
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  #5  
Old 29-04-2008
miles51
 
Posts: n/a
Re: Windows media center wizard crashes


Just want to say thanks, Zachd--that clue was enough to get me on the
right track. Updating the drivers through Vista does not work, however,
going directly to the Asus website and downloading the latest graphics
card drivers seems to have fixed it (so far!)
Cheers,
miles51


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miles51
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