Blackberry Dsktp Mgr 4.3 Error 1904. Module GW.dll failed to regis

I'm trying to install my Blackberry Desktop Manager Sofware ver 4.3 on my HP
Pavalion DV9000 series Laptop
Laptop has Vista Home Premium edition installed with Service Pack 1

It's giving errors:
1 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
connectors\ISGroupWize6.5.x\GW.dll failed to register. HRESULT -2147220473.
contact your support personnel.
2 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
connectors\ISGroupWize6.5.x\GWApi.dll failed to register. HRESULT
-2147220473. contact your support personnel.
3 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
Desktop Setup\ desktopSetup_pb.dll failed to register. HRESULT -2147220473.
contact your support personnel.
4 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
Action engine\SyncAE_pb.dll failed to register. HRESULT -2147220473.
contact your support personnel.

I ran install as Administrator. I tried to manually register from the
command line by launching cmd as an administrator and then get this error:

The module "gw.dll" was loaded bu the call to DLLRegisterServer failed
with error code 0x8007005

Please help!

You are probably getting a registry Permissions error, with the Blackberry
trying to access some part of the registry (HKCR) hive set as a system
'association'. I would try a reset of registry permissions.
Aaron Stebner's WebLog Solving setup errors by using the SubInACL tool to
repair file and registry permissions:
http://blogs.msdn.com/astebner/archi...04/739820.aspx
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Mark L. Ferguson
..

"JohnCecala" <JohnCecala@discussions.microsoft.com> wrote in message
news:CD256874-7817-4388-BF30-E3E897F7354E@microsoft.com...
> I'm trying to install my Blackberry Desktop Manager Sofware ver 4.3 on my
> HP
> Pavalion DV9000 series Laptop
> Laptop has Vista Home Premium edition installed with Service Pack 1
>
> It's giving errors:
> 1 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> connectors\ISGroupWize6.5.x\GW.dll failed to register.
> HRESULT -2147220473.
> contact your support personnel.
> 2 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> connectors\ISGroupWize6.5.x\GWApi.dll failed to register. HRESULT
> -2147220473. contact your support personnel.
> 3 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> Desktop Setup\ desktopSetup_pb.dll failed to register.
> HRESULT -2147220473.
> contact your support personnel.
> 4 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> Action engine\SyncAE_pb.dll failed to register. HRESULT -2147220473.
> contact your support personnel.
>
> I ran install as Administrator. I tried to manually register from the
> command line by launching cmd as an administrator and then get this error:
>
> The module "gw.dll" was loaded bu the call to DLLRegisterServer failed
> with error code 0x8007005
>
> Please help!

Mark, thanks for the suggestion. I followed the instructions, did a clean
uninstall and tried to reinstall but unfortunately received the same errors.
Any other suggestions?

Thanks,

J
"Mark L. Ferguson" wrote:

> You are probably getting a registry Permissions error, with the Blackberry
> trying to access some part of the registry (HKCR) hive set as a system
> 'association'. I would try a reset of registry permissions.
> Aaron Stebner's WebLog Solving setup errors by using the SubInACL tool to
> repair file and registry permissions:
> http://blogs.msdn.com/astebner/archi...04/739820.aspx
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "JohnCecala" <JohnCecala@discussions.microsoft.com> wrote in message
> news:CD256874-7817-4388-BF30-E3E897F7354E@microsoft.com...
> > I'm trying to install my Blackberry Desktop Manager Sofware ver 4.3 on my
> > HP
> > Pavalion DV9000 series Laptop
> > Laptop has Vista Home Premium edition installed with Service Pack 1
> >
> > It's giving errors:
> > 1 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > connectors\ISGroupWize6.5.x\GW.dll failed to register.
> > HRESULT -2147220473.
> > contact your support personnel.
> > 2 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > connectors\ISGroupWize6.5.x\GWApi.dll failed to register. HRESULT
> > -2147220473. contact your support personnel.
> > 3 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > Desktop Setup\ desktopSetup_pb.dll failed to register.
> > HRESULT -2147220473.
> > contact your support personnel.
> > 4 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > Action engine\SyncAE_pb.dll failed to register. HRESULT -2147220473.
> > contact your support personnel.
> >
> > I ran install as Administrator. I tried to manually register from the
> > command line by launching cmd as an administrator and then get this error:
> >
> > The module "gw.dll" was loaded bu the call to DLLRegisterServer failed
> > with error code 0x8007005
> >
> > Please help!
>

Mark,

This fix did work for me. I ran the correction incorrectly the first time.

Thanks,

John

"Mark L. Ferguson" wrote:

> You are probably getting a registry Permissions error, with the Blackberry
> trying to access some part of the registry (HKCR) hive set as a system
> 'association'. I would try a reset of registry permissions.
> Aaron Stebner's WebLog Solving setup errors by using the SubInACL tool to
> repair file and registry permissions:
> http://blogs.msdn.com/astebner/archi...04/739820.aspx
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "JohnCecala" <JohnCecala@discussions.microsoft.com> wrote in message
> news:CD256874-7817-4388-BF30-E3E897F7354E@microsoft.com...
> > I'm trying to install my Blackberry Desktop Manager Sofware ver 4.3 on my
> > HP
> > Pavalion DV9000 series Laptop
> > Laptop has Vista Home Premium edition installed with Service Pack 1
> >
> > It's giving errors:
> > 1 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > connectors\ISGroupWize6.5.x\GW.dll failed to register.
> > HRESULT -2147220473.
> > contact your support personnel.
> > 2 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > connectors\ISGroupWize6.5.x\GWApi.dll failed to register. HRESULT
> > -2147220473. contact your support personnel.
> > 3 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > Desktop Setup\ desktopSetup_pb.dll failed to register.
> > HRESULT -2147220473.
> > contact your support personnel.
> > 4 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
> > Action engine\SyncAE_pb.dll failed to register. HRESULT -2147220473.
> > contact your support personnel.
> >
> > I ran install as Administrator. I tried to manually register from the
> > command line by launching cmd as an administrator and then get this error:
> >
> > The module "gw.dll" was loaded bu the call to DLLRegisterServer failed
> > with error code 0x8007005
> >
> > Please help!
>

I Have tried these things and I get this error (Fail)
HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\SAI:
2 The System cannot find the file specified.

Can you help me?
Thanks
Rick


--
rickb54

This worked for me...

Type notepad reset.cmd and click yes to create a new file named reset.cmd
Copy and paste the following contents into reset.cmd and then save and close
it then run it with sys admin control:

cd /d "%programfiles%\Windows Resource Kits\Tools"

subinacl /subkeyreg KEY_CURRENT_USER /grant=administrators=f
/grant=system=f /grant=restricted=r /grant=USERNAME=f /grant=restricted=r
/setowner=administrators

subinacl /keyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
/grant=restricted=r /grant=USERNAME=f /grant=restricted=r
/setowner=administrators

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
/grant=system=f /grant=users=r /grant=everyone=r /setowner=administrators

subinacl /keyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
/grant=users=r /grant=everyone=r /setowner=administrators

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
/grant=system=f /grant=users=r /setowner=administrators

subinacl /keyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
/grant=users=r /setowner=administrators


"rickb54" wrote:

>
> I Have tried these things and I get this error (Fail)
> HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\SAI:
> 2 The System cannot find the file specified.
>
> Can you help me?
> Thanks
> Rick
>
>
> --
> rickb54
>