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Lexmark 8350 Vista print problem on a network

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  #1  
Old 05-04-2008
bjr
 
Posts: n/a
Lexmark 8350 Vista print problem on a network

I have a senior friend with a Lexmark 8350 AIO (Vista drivers
available)installed via USB on a XP home laptop. The XP laptop sees the
internet via an ethernet connection to a Belkin wireless router. The XP
Lexmark XP Driver software was installed and the printer worked fine. He
shared the printer in XP. He hs another laptop loaded with Vista Home
Premium that he has connected wirelessly via the Belkin router. Both
computers are on the same workgroup. He can see folders and files files
of each computer on the other computer. When he tried to set up Lexmark
as a network printer in the Vista laptop, he sees the share name but the
print wizard fails with a code 0x0000000d. Based upon comments located
here
http://forums.microsoft.com/TechNet/...PostID=1093075
he removed the printer from the XP computer, rebooted, and installed the
VISTA drivers for the printer on the XP machine and allowed sharing ok.
The printer works from the XP machine. However,he still gets the
0x0000000d error on the Vista laptop when he tries to add the printer to
that machine as a network printer.

Any suggestions to solve this problem would be appreciated.
**********
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  #2  
Old 15-04-2008
Alan Morris [MSFT]
 
Posts: n/a
Re: Lexmark 8350 Vista print problem on a network

this is the error

E:\>winerror 0x0000000d
13 ERROR_INVALID_DATA <--> No NTSTATUS matched


Create a Local printer instead that targets a Local Port in the form
\\XPmachine\printershare, use have disk to install the Vista driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"bjr" <bj-nospam@comcast.net> wrote in message
news:uVdCG%23slIHA.1768@TK2MSFTNGP05.phx.gbl...
>I have a senior friend with a Lexmark 8350 AIO (Vista drivers
>available)installed via USB on a XP home laptop. The XP laptop sees the
>internet via an ethernet connection to a Belkin wireless router. The XP
>Lexmark XP Driver software was installed and the printer worked fine. He
>shared the printer in XP. He hs another laptop loaded with Vista Home
>Premium that he has connected wirelessly via the Belkin router. Both
>computers are on the same workgroup. He can see folders and files files of
>each computer on the other computer. When he tried to set up Lexmark as a
>network printer in the Vista laptop, he sees the share name but the print
>wizard fails with a code 0x0000000d. Based upon comments located here
>http://forums.microsoft.com/TechNet/...PostID=1093075
> he removed the printer from the XP computer, rebooted, and installed the
> VISTA drivers for the printer on the XP machine and allowed sharing ok.
> The printer works from the XP machine. However,he still gets the
> 0x0000000d error on the Vista laptop when he tries to add the printer to
> that machine as a network printer.
>
> Any suggestions to solve this problem would be appreciated.
> **********



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  #3  
Old 15-04-2008
bjr
 
Posts: n/a
Re: Lexmark 8350 Vista print problem on a network

Tried that - still did not work - could not communicate with the Lexmark
8350 AIO attached to the XP laptop from the HP Vista Premium laptop.

The AIO works fine when attached to each computer via USB (not through
the wireless network) and the laptops can share files and folders.
Lexmark support gave me your suggestion and then gave up.


Alan Morris [MSFT] wrote:
> this is the error
>
> E:\>winerror 0x0000000d
> 13 ERROR_INVALID_DATA <--> No NTSTATUS matched
>
>
> Create a Local printer instead that targets a Local Port in the form
> \\XPmachine\printershare, use have disk to install the Vista driver.
>

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  #4  
Old 15-04-2008
Alan Morris [MSFT]
 
Posts: n/a
Re: Lexmark 8350 Vista print problem on a network

This would only allow print sharing. I do not think any other functions
would work. Did Lexmark state the device could be shared?

Did you get a Lexmark communication error or the print job fails with some
error?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"bjr" <bj-nospam@comcast.net> wrote in message
news:eenSlVonIHA.2268@TK2MSFTNGP02.phx.gbl...
> Tried that - still did not work - could not communicate with the Lexmark
> 8350 AIO attached to the XP laptop from the HP Vista Premium laptop.
>
> The AIO works fine when attached to each computer via USB (not through the
> wireless network) and the laptops can share files and folders. Lexmark
> support gave me your suggestion and then gave up.
>
>
> Alan Morris [MSFT] wrote:
>> this is the error
>>
>> E:\>winerror 0x0000000d
>> 13 ERROR_INVALID_DATA <--> No NTSTATUS matched
>>
>>
>> Create a Local printer instead that targets a Local Port in the form
>> \\XPmachine\printershare, use have disk to install the Vista driver.
>>



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  #5  
Old 16-04-2008
bjr
 
Posts: n/a
Re: Lexmark 8350 Vista print problem on a network

When I tried to print a test page during the Vista laptop printer setup,
I get a communication failure error from the Vista laptop trying to
print on the Lexmark printer connected to the XP Laptop. Laptops can see
each other and share files and folders with no problem.
The XP laptop has only USB 1.1 ports (it's that old), while the Vista
has 2.0 USB ports. Would that make a difference?

Alan Morris [MSFT] wrote:
> This would only allow print sharing. I do not think any other functions
> would work. Did Lexmark state the device could be shared?
>
> Did you get a Lexmark communication error or the print job fails with some
> error?
>

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  #6  
Old 17-04-2008
Alan Morris [MSFT]
 
Posts: n/a
Re: Lexmark 8350 Vista print problem on a network

The USB port speed should not make any difference.

When you create a Local Port using \\XPmachine\printershare you basically
copy the file to the other machine

Can you print to file on the Vista machine then copy the print file to
\\XPmachine\printershare?

you will need to open a command prompt

copy filename \\XPmachine\printershare



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"bjr" <bj-nospam@comcast.net> wrote in message
news:%23oukcR2nIHA.1772@TK2MSFTNGP03.phx.gbl...
> When I tried to print a test page during the Vista laptop printer setup, I
> get a communication failure error from the Vista laptop trying to print on
> the Lexmark printer connected to the XP Laptop. Laptops can see each other
> and share files and folders with no problem.
> The XP laptop has only USB 1.1 ports (it's that old), while the Vista has
> 2.0 USB ports. Would that make a difference?
>
> Alan Morris [MSFT] wrote:
>> This would only allow print sharing. I do not think any other functions
>> would work. Did Lexmark state the device could be shared?
>>
>> Did you get a Lexmark communication error or the print job fails with
>> some error?
>>



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