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#1
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| Canon printer and vista
I have a canon pixma MP510 printer, and it is not compatible with vista, I have the disc and tried to install on a new toshiba laptop and it won't work. got the link to canon website to download driver, but the one's I downloaded wont recognise the printer. If anyone has the correct software a link to it, I would really apreciate it. |
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#2
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| Re: Canon printer and vista "KJC" <KJC@discussions.microsoft.com> wrote in message news:E2B7E344-EAC1-475A-ABD7-419CE676B8DA@microsoft.com... >I have a canon pixma MP510 printer, and it is not compatible with vista, I > have the disc and tried to install on a new toshiba laptop and it won't > work. > got the link to canon website to download driver, but the one's I > downloaded > wont recognise the printer. If anyone has the correct software a link to > it, > I would really apreciate it. Did you download and install this driver: http://www.usa.canon.com/consumer/co...nloadDetailAct |
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#3
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| RE: Canon printer and vista
KJC, I've been struggling with this, two Canon MP610s and two MP780s. I would first ask whether your processor and chipset are from Intel, NVidia, or AMD? Shouldn't make a difference should it but it does. If you look at the Microsoft patches for USB problems you'll see that the support is bifurcated. Take a look in \Windows\inf. If you don't have a dozen or more information files (.inf) with labels beginning with "usb...", usb.inf, usbprint.inf, ... no usb printers will install. These files provide the essential context for usb printers, and include the pointers to generic drivers used by most usb printers. I'm a little surprised that Microsoft has no utility to validate installations, but often, such tools exist internally and have not been tested or packaged for distribution. The "inf" files I've looked for (if you have a working printer, just print a test page from the General window when you check the properties of the printer and you'll find a list of the files necessary for the support of the printer. I found every file required by Vista for the support of my Canon and Epson printers. They simply had not been copied to the directories in the seach path for installation of the drivers. I guarantee that Microsoft is full of engineers and technicians who could troubleshoot this problem, and he or she would have access to the intallation procedures to see where things are going wrong. But the simple fact that it works in AMD and not on Intel points to management problems (or engineering resource limitations) with one or the other, or both companies. All my devices were fine on older operating systems. All my Vista installations are new, with SP1 installed, so I can't say that this was broken is pre-SP1 Vista. I wanted a first service pak before using Vista for development. Other than the usb print drivers, Vista seems like a valuable upgrade, full of interesting ideas. We need some new machines so I'm buying AMD to replace some aging Intel boxes. I doubt that there is any need to replace drivers, and am betting on a fix in the plug and play sequence for Intel composite usb devices one of these days. -- The Model is the Message "KJC" wrote: > I have a canon pixma MP510 printer, and it is not compatible with vista, I > have the disc and tried to install on a new toshiba laptop and it won't work. > got the link to canon website to download driver, but the one's I downloaded > wont recognise the printer. If anyone has the correct software a link to it, > I would really apreciate it. |
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