The User Profile service failed the logon

[Earle Horton]

Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
updates current as of March 24, 2008. Attempting to log on to my main user
account produces the following screen.
---------------------------------------
The User Profile service failed the logon.
User profile cannot be loaded.
OK
Microsoft Vista Home Premium
---------------------------------------

I cannot get into the account, even after logging in as Administrator and
resetting the password for the account. Anyone know what has happened and
how to fix it? I have copied all the user documents including AppData to
another account, but it is still a pain and I would like to know how to
prevent it.

Cheers,

Earle

[Carey Frisch [MVP]]

User profile cannot be loaded
http://support.microsoft.com/kb/947215/en-us

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

"Earle Horton" <0123456@nospam.com> wrote in message news:78967459-CB01-4789-86DC-C2075CCA8D23@microsoft.com...
Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
updates current as of March 24, 2008. Attempting to log on to my main user
account produces the following screen.
---------------------------------------
The User Profile service failed the logon.
User profile cannot be loaded.
OK
Microsoft Vista Home Premium
---------------------------------------

I cannot get into the account, even after logging in as Administrator and
resetting the password for the account. Anyone know what has happened and
how to fix it? I have copied all the user documents including AppData to
another account, but it is still a pain and I would like to know how to
prevent it.

Cheers,

Earle

[Earle Horton]

Thanks. The directions are incorrect. There is no "Change Settings" in the
Computer Properties screen, only "Advanced System Settings". Under "User
Profiles", "Settings" the "Delete" button is grayed out for all User
Profiles. ???

Earle

"Carey Frisch [MVP]" <cnfrisch@nospamgamil.com> wrote in message
news:938E4578-ED6B-48B6-8CBD-1B987765C88A@microsoft.com...
> User profile cannot be loaded
> http://support.microsoft.com/kb/947215/en-us
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
> ---------------------------------------------------------------
>
> "Earle Horton" <0123456@nospam.com> wrote in message
> news:78967459-CB01-4789-86DC-C2075CCA8D23@microsoft.com...
> Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
> Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
> updates current as of March 24, 2008. Attempting to log on to my main
> user
> account produces the following screen.
> ---------------------------------------
> The User Profile service failed the logon.
> User profile cannot be loaded.
> OK
> Microsoft Vista Home Premium
> ---------------------------------------
>
> I cannot get into the account, even after logging in as Administrator and
> resetting the password for the account. Anyone know what has happened and
> how to fix it? I have copied all the user documents including AppData to
> another account, but it is still a pain and I would like to know how to
> prevent it.
>
> Cheers,
>
> Earle
>

[Earle Horton]

More information. This does not appear to be exactly the same problem as
described in Knowledge Base Article 947215. The User Profile directory and
registry entries appear to be, as far as I can determine, intact. Yet the
Application Log contains event 1500, "Windows cannot log you on because your
profile cannot be loaded. Check that you are connected to the network, and
that your network is functioning correctly. " It appears that something is
corrupt, but I cannot determine what that might be.

Cheers,

Earle

"Earle Horton" <0123456@nospam.com> wrote in message
news:FC45E647-77C8-471A-B71B-74BF4ABAC7E9@microsoft.com...
> Thanks. The directions are incorrect. There is no "Change Settings" in
> the Computer Properties screen, only "Advanced System Settings". Under
> "User Profiles", "Settings" the "Delete" button is grayed out for all User
> Profiles. ???
>
> Earle
>
> "Carey Frisch [MVP]" <cnfrisch@nospamgamil.com> wrote in message
> news:938E4578-ED6B-48B6-8CBD-1B987765C88A@microsoft.com...
>> User profile cannot be loaded
>> http://support.microsoft.com/kb/947215/en-us
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows Desktop Experience -
>> Windows System & Performance
>>
>> ---------------------------------------------------------------
>>
>> "Earle Horton" <0123456@nospam.com> wrote in message
>> news:78967459-CB01-4789-86DC-C2075CCA8D23@microsoft.com...
>> Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
>> Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
>> updates current as of March 24, 2008. Attempting to log on to my main
>> user
>> account produces the following screen.
>> ---------------------------------------
>> The User Profile service failed the logon.
>> User profile cannot be loaded.
>> OK
>> Microsoft Vista Home Premium
>> ---------------------------------------
>>
>> I cannot get into the account, even after logging in as Administrator and
>> resetting the password for the account. Anyone know what has happened
>> and
>> how to fix it? I have copied all the user documents including AppData to
>> another account, but it is still a pain and I would like to know how to
>> prevent it.
>>
>> Cheers,
>>
>> Earle
>>

[Brink]

Earle Horton;660058 Wrote:
> Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
> Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
> updates current as of March 24, 2008. Attempting to log on to my main
> user
> account produces the following screen.
> ---------------------------------------
> The User Profile service failed the logon.
> User profile cannot be loaded.
> OK
> Microsoft Vista Home Premium
> ---------------------------------------
>
> I cannot get into the account, even after logging in as Administrator
> and
> resetting the password for the account. Anyone know what has happened
> and
> how to fix it? I have copied all the user documents including AppData
> to
> another account, but it is still a pain and I would like to know how to
> prevent it.
>
> Cheers,
>
> Earle

Hi Earle,

You might try the instructions in this tutorial.

http://www.vistax64.com/tutorials/13...ot-loaded.html

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

[Earle Horton]

"Brink" <Brink.36sq42@no-mx.forums.net> wrote in message
news:Brink.36sq42@no-mx.forums.net...
>
> Earle Horton;660058 Wrote:
>> Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
>> Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
>> updates current as of March 24, 2008. Attempting to log on to my main
>> user
>> account produces the following screen.
>> ---------------------------------------
>> The User Profile service failed the logon.
>> User profile cannot be loaded.
>> OK
>> Microsoft Vista Home Premium
>> ---------------------------------------
>>
>> I cannot get into the account, even after logging in as Administrator
>> and
>> resetting the password for the account. Anyone know what has happened
>> and
>> how to fix it? I have copied all the user documents including AppData
>> to
>> another account, but it is still a pain and I would like to know how to
>> prevent it.
>>
>> Cheers,
>>
>> Earle
>
> Hi Earle,
>
> You might try the instructions in this tutorial.
>
> http://www.vistax64.com/tutorials/13...ot-loaded.html
>
> Shawn
>
There are clues here:

"A) This issue may occur if the user profile was manually deleted...
B) This can also be a issue with the user profile entering into a backup
state."

It appears that (B) is what actually occurred. In the User Profiles sheet I
found the profile listed with status "Backup". I created a new profile, and
copied my documents and application data to it, but how to prevent that
happening again, and what to do first if it does?

I have no idea how this profile "entered into a backup state" or what that
even means.

Thanks,

Earle

[Paco Carreras]

Hello, this is my first post.
I've got the same problem. Vista cannot load my profile, and I'm the
administrator with a password set. If I give a wrong password, the system
answers that I typed a wrong one, but if I enter the correct then says that
cannot load the profile. All the solutions I've found in Microsoft help
websites are based on errors occured on temporary profiles, but this is not
my case.
My computer is a Dell Inspiron 1525 Intel Core Duo. Softw.: Windows Vista
Home Premium 32 bits.
Can anybody give me an idea on how to fix this problem?
Thank you very much.
"Earle Horton" wrote:

> "Brink" <Brink.36sq42@no-mx.forums.net> wrote in message
> news:Brink.36sq42@no-mx.forums.net...
> >
> > Earle Horton;660058 Wrote:
> >> Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
> >> Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
> >> updates current as of March 24, 2008. Attempting to log on to my main
> >> user
> >> account produces the following screen.
> >> ---------------------------------------
> >> The User Profile service failed the logon.
> >> User profile cannot be loaded.
> >> OK
> >> Microsoft Vista Home Premium
> >> ---------------------------------------
> >>
> >> I cannot get into the account, even after logging in as Administrator
> >> and
> >> resetting the password for the account. Anyone know what has happened
> >> and
> >> how to fix it? I have copied all the user documents including AppData
> >> to
> >> another account, but it is still a pain and I would like to know how to
> >> prevent it.
> >>
> >> Cheers,
> >>
> >> Earle
> >
> > Hi Earle,
> >
> > You might try the instructions in this tutorial.
> >
> > http://www.vistax64.com/tutorials/13...ot-loaded.html
> >
> > Shawn
> >
> There are clues here:
>
> "A) This issue may occur if the user profile was manually deleted...
> B) This can also be a issue with the user profile entering into a backup
> state."
>
> It appears that (B) is what actually occurred. In the User Profiles sheet I
> found the profile listed with status "Backup". I created a new profile, and
> copied my documents and application data to it, but how to prevent that
> happening again, and what to do first if it does?
>
> I have no idea how this profile "entered into a backup state" or what that
> even means.
>
> Thanks,
>
> Earle
>
>
>

[Brink]

Paco Carreras;747067 Wrote:
> Hello, this is my first post.
> I've got the same problem. Vista cannot load my profile, and I'm the
> administrator with a password set. If I give a wrong password, the
> system
> answers that I typed a wrong one, but if I enter the correct then says
> that
> cannot load the profile. All the solutions I've found in Microsoft help
> websites are based on errors occured on temporary profiles, but this is
> not
> my case.
> My computer is a Dell Inspiron 1525 Intel Core Duo. Softw.: Windows
> Vista
> Home Premium 32 bits.
> Can anybody give me an idea on how to fix this problem?
> Thank you very much.
> "Earle Horton" wrote:
> > > >
> > > "Brink" <Brink.36sq42@xxxxxx-mx.forums.net> wrote in message
> > > news:Brink.36sq42@xxxxxx-mx.forums.net...> > > > >
> > > > >
> > > > > Earle Horton;660058 Wrote:
> > > > >
> > > > > Hi Earle,
> > > > >
> > > > > You might try the instructions in this tutorial.
> > > > >
> > > > >
> > > http://www.vistax64.com/tutorials/13...ot-loaded.html
> > > > >
> > > > > Shawn
> > > > >> > > >
> > > There are clues here:
> > >
> > > "A) This issue may occur if the user profile was manually
> > deleted...
> > > B) This can also be a issue with the user profile entering into a
> > backup
> > > state."
> > >
> > > It appears that (B) is what actually occurred. In the User
> > Profiles sheet I
> > > found the profile listed with status "Backup". I created a new
> > profile, and
> > > copied my documents and application data to it, but how to
> > prevent that
> > > happening again, and what to do first if it does?
> > >
> > > I have no idea how this profile "entered into a backup state" or
> > what that
> > > even means.
> > >
> > > Thanks,
> > >
> > > Earle
> > >
> > >
> > > > >

Hello Paco,

The link you quoted should be able to help you fix this problem.

http://www.vistax64.com/tutorials/13...ot-loaded.html

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

[Paco Carreras]

Thank you Brink. But this tutorial didn't work, in step 6 (Option One)
Registry Editor didn't allow to rename the folder S-1-5... (SID Key). Option
Two in the same tutorial is not suitable for me, as I can't lose the content
in the user's folders.
Do you have any other clue?
Thanks,
Paco.

"Brink" wrote:

>
> Paco Carreras;747067 Wrote:
> > Hello, this is my first post.
> > I've got the same problem. Vista cannot load my profile, and I'm the
> > administrator with a password set. If I give a wrong password, the
> > system
> > answers that I typed a wrong one, but if I enter the correct then says
> > that
> > cannot load the profile. All the solutions I've found in Microsoft help
> > websites are based on errors occured on temporary profiles, but this is
> > not
> > my case.
> > My computer is a Dell Inspiron 1525 Intel Core Duo. Softw.: Windows
> > Vista
> > Home Premium 32 bits.
> > Can anybody give me an idea on how to fix this problem?
> > Thank you very much.
> > "Earle Horton" wrote:
> > > > >
> > > > "Brink" <Brink.36sq42@xxxxxx-mx.forums.net> wrote in message
> > > > news:Brink.36sq42@xxxxxx-mx.forums.net...> > > > >
> > > > > >
> > > > > > Earle Horton;660058 Wrote:
> > > > > >
> > > > > > Hi Earle,
> > > > > >
> > > > > > You might try the instructions in this tutorial.
> > > > > >
> > > > > >
> > > > http://www.vistax64.com/tutorials/13...ot-loaded.html
> > > > > >
> > > > > > Shawn
> > > > > >> > > >
> > > > There are clues here:
> > > >
> > > > "A) This issue may occur if the user profile was manually
> > > deleted...
> > > > B) This can also be a issue with the user profile entering into a
> > > backup
> > > > state."
> > > >
> > > > It appears that (B) is what actually occurred. In the User
> > > Profiles sheet I
> > > > found the profile listed with status "Backup". I created a new
> > > profile, and
> > > > copied my documents and application data to it, but how to
> > > prevent that
> > > > happening again, and what to do first if it does?
> > > >
> > > > I have no idea how this profile "entered into a backup state" or
> > > what that
> > > > even means.
> > > >
> > > > Thanks,
> > > >
> > > > Earle
> > > >
> > > >
> > > > > >
>
> Hello Paco,
>
> The link you quoted should be able to help you fix this problem.
>
> http://www.vistax64.com/tutorials/13...ot-loaded.html
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' (http://www.vistax64.com)
> *Please post feedback to help others.*
>

[Brink]

Paco Carreras;747742 Wrote:
> Thank you Brink. But this tutorial didn't work, in step 6 (Option One)
> Registry Editor didn't allow to rename the folder S-1-5... (SID Key).
> Option
> Two in the same tutorial is not suitable for me, as I can't lose the
> content
> in the user's folders.
> Do you have any other clue?
> Thanks,
> Paco.
>
> "Brink" wrote:
> > > >
> > >
> > > Paco Carreras;747067 Wrote:> > > > >
> > > > > Hello, this is my first post.
> > > > > I've got the same problem. Vista cannot load my profile, and I'm
> > > the
> > > > > administrator with a password set. If I give a wrong password, the
> > > > > system
> > > > > answers that I typed a wrong one, but if I enter the correct then
> > > says
> > > > > that
> > > > > cannot load the profile. All the solutions I've found in Microsoft
> > > help
> > > > > websites are based on errors occured on temporary profiles, but
> > > this is
> > > > > not
> > > > > my case.
> > > > > My computer is a Dell Inspiron 1525 Intel Core Duo. Softw.: Windows
> > > > > Vista
> > > > > Home Premium 32 bits.
> > > > > Can anybody give me an idea on how to fix this problem?
> > > > > Thank you very much.
> > > > > "Earle Horton" wrote:> > > >
> > >
> > > Hello Paco,
> > >
> > > The link you quoted should be able to help you fix this problem.
> > >
> > > 'The User Profile Service failed the logon. User profile cannot
> > be loaded. - Vista Forums'
> > (http://www.vistax64.com/tutorials/13...ot-loaded.html)
> > >
> > > Shawn
> > >
> > >
> > > --
> > > Brink
> > >
> > > *There are no dumb questions, just the people that do not ask
> > > them.*
> > > '*VISTA FORUMS*' (http://www.vistax64.com)
> > > *Please post feedback to help others.*
> > > > >

Paco,

You can copy the contents of the "C:\Users\(user name)" folder to
something else, then create a new user account and copy the contents
into this account instead. You can then delete the old one after you
verufy everything is ok in the new one.

Hope this helps,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

[Paco Carreras]

Hello,
I could fix the problem with F8 and resetting the system to a previous
update, just the one of the day before the error.
Thank you very much.
Paco.

"Brink" wrote:

>
> Paco Carreras;747742 Wrote:
> > Thank you Brink. But this tutorial didn't work, in step 6 (Option One)
> > Registry Editor didn't allow to rename the folder S-1-5... (SID Key).
> > Option
> > Two in the same tutorial is not suitable for me, as I can't lose the
> > content
> > in the user's folders.
> > Do you have any other clue?
> > Thanks,
> > Paco.
> >
> > "Brink" wrote:
> > > > >
> > > >
> > > > Paco Carreras;747067 Wrote:> > > > >
> > > > > > Hello, this is my first post.
> > > > > > I've got the same problem. Vista cannot load my profile, and I'm
> > > > the
> > > > > > administrator with a password set. If I give a wrong password, the
> > > > > > system
> > > > > > answers that I typed a wrong one, but if I enter the correct then
> > > > says
> > > > > > that
> > > > > > cannot load the profile. All the solutions I've found in Microsoft
> > > > help
> > > > > > websites are based on errors occured on temporary profiles, but
> > > > this is
> > > > > > not
> > > > > > my case.
> > > > > > My computer is a Dell Inspiron 1525 Intel Core Duo. Softw.: Windows
> > > > > > Vista
> > > > > > Home Premium 32 bits.
> > > > > > Can anybody give me an idea on how to fix this problem?
> > > > > > Thank you very much.
> > > > > > "Earle Horton" wrote:> > > >
> > > >
> > > > Hello Paco,
> > > >
> > > > The link you quoted should be able to help you fix this problem.
> > > >
> > > > 'The User Profile Service failed the logon. User profile cannot
> > > be loaded. - Vista Forums'
> > > (http://www.vistax64.com/tutorials/13...ot-loaded.html)
> > > >
> > > > Shawn
> > > >
> > > >
> > > > --
> > > > Brink
> > > >
> > > > *There are no dumb questions, just the people that do not ask
> > > > them.*
> > > > '*VISTA FORUMS*' (http://www.vistax64.com)
> > > > *Please post feedback to help others.*
> > > > > >
>
> Paco,
>
> You can copy the contents of the "C:\Users\(user name)" folder to
> something else, then create a new user account and copy the contents
> into this account instead. You can then delete the old one after you
> verufy everything is ok in the new one.
>
> Hope this helps,
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' (http://www.vistax64.com)
> *Please post feedback to help others.*
>

[Brink]

Paco Carreras;752338 Wrote:
> Hello,
> I could fix the problem with F8 and resetting the system to a previous
> update, just the one of the day before the error.
> Thank you very much.
> Paco.

Paco,

That would be an easier option for you to do. I hope it works for you.

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*