I just upgraded from my expired Office Home and Student trial to Office Pro
Plus 2007 on my Vista Premium laptop. Before I upgraded, Microsoft Works word
processor stopped working, but now that I got a full Office suite I
uninstalled Works and the Home and Student stuff but the problem has
transferred to word/powerpoint now. Here's the problem:
As soon as I try to launch Word 2007, the loading screen comes up then it
says "Microsoft Office Word has stopped working"
Problem signature:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Powerpoint originally had an InPageError crash for me, but now when I try to
load it it does this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: POWERPNT.EXE
Application Version: 12.0.6211.1000
Application Timestamp: 46d4a83f
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: e0000002
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
I don't have any of the add-ins blamed for Word or Powerpoint being unable
to start, but I do have Google Desktop and Symantec Endpoint Protection, if
those are able to interfere. Everything else in the suite (that I've
installed, at least) works fine, so I don't know why this is happening.
Thanks so much for the help!
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